779 | Handling Comments Like a Pro — Using the Power of Language to Respond with Confidence

In this quick Friday episode, I dive into the art of handling comments like a pro, whether they come from in-person interactions or the online world. 

I recount a recent experience with a client who was struggling with negative online comments. It became clear that she was internalizing these remarks, interpreting them as personal attacks, even when they weren't directed at her. I emphasize the importance of recognizing that comments often stem from the speaker's own perspective and experiences, not necessarily reflecting our worth or abilities.

I outline several techniques for handling comments effectively: Reframe for Understanding; Neutral Acknowledgment; Clarifying Questions; and Pattern Interrupt: 

I stress the power of language in shaping our responses and maintaining our personal power. By mastering these techniques, we can navigate comments with confidence and ease, ensuring that we focus our energy on those who truly deserve our attention.

I also highlight the differences between handling comments in person versus online, noting that people often feel emboldened to say things online that they wouldn't say face-to-face. I encourage listeners to set boundaries and protect their energy by blocking or deleting unconstructive comments.

As I wrap up the episode, I stress the power of language in shaping our responses and maintaining our personal power. By mastering these techniques, we can navigate comments with confidence and ease, ensuring that we focus our energy on those who truly deserve our attention.

HIGHLIGHTS 00:01:00 - Handling Comments Like a Pro 00:02:30 - Understanding Perspectives 00:04:00 - Deciding Who Gets Your Energy 00:05:30 - Reframing Negative Feedback 00:07:00 - The Power of Language 00:08:30 - Responding with Empathy 00:10:00 - Interrupting Negative Patterns 00:11:30 - Online vs. In-Person Interactions 00:13:00 - Setting Boundaries 00:14:30 - Using Language to Empower 00:15:45 - Conclusion and Encouragement

Marsha Vanwynsberghe — NLP Storytelling Trainer, OUTSPOKEN NLP Coaching Certification, Author, Speaker, and Podcaster

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