79. How to Achieve Regulatory Compliance in Multinational Companies, With Jordan Thurston, SVP at Citi Ticket Volume

Ensuring regulatory compliance is an ongoing process that involves constantly adapting to new scenarios. Jordan Thurston, SVP at Citi, broke down what it means to work in Regulatory Portfolio Management and how to incorporate compliance practices into companies successfully. To illustrate this, he also explored the relationships between Compliance Management and ITAM. Bringing the episode to an end, Jordan shared the principles of the Dragonfly Construct, his personal theory that provides a new format for strategic management and process improvement.


Jordan Thurston is the Senior Vice President and Global Head of Regulatory Portfolio Management & Performance Analytics at Citi. Previous to this, he served as VP and Product Group Manager & Regional ESG Champion Co-Head at Goldman Sachs. Jordan has ten years of management experience, ranging from retail to the financial industry, and including six years in Risk, Governance, and Vendor Management.