97: How self-awareness resolves conflict: with Ursula Taylor

"All conflict comes from some human emotion, that is a derivation of fear"

In this episode of NeuroConversant Leadership, Jeremy Doran speaks with Ursula Taylor, an evolved litigation attorney, about the nuances of conflict resolution in leadership, particularly in the STEM workplace. They explore the differences between arbitration and mediation, the importance of self-awareness, and the role of emotions in conflict. Ursula emphasizes a holistic approach to resolving disputes, advocating for mindfulness and direct communication as key strategies. The conversation also touches on the significance of boundaries and the concept of specialness in fostering community and effective leadership.

Find out more about Ursula at:linkedin.com/in/ursula-taylor-b0ba4729https://conflictreimagined.com/

Chapters

00:00 Introduction to Evolved Litigation

02:07 Understanding Arbitration vs. Mediation

04:33 Holistic Conflict Resolution Approach

07:00 Self-Awareness in Conflict Management

10:00 Strategies for Effective Communication

12:44 The Importance of Energy and Intention

15:23 Setting Boundaries in Conflict

17:40 Navigating Logical vs. Emotional Conflicts

20:23 The Concept of Specialness and Community

22:41 Final Thoughts on Self-Awareness and Mindfulness

29:01 Outro 3-20-24.mp4

Takeaways

Ursula Taylor emphasizes the importance of self-awareness in conflict resolution.

Conflict often arises from fear-based emotions.

Mediation and arbitration are different processes with distinct outcomes.

A holistic approach to conflict resolution addresses underlying emotions.

Effective communication requires understanding energy and intention.

Setting compassionate boundaries is crucial in managing conflict.

Asking open-ended questions fosters better communication.

Children often communicate more effectively than adults due to their purity.

Mindfulness practices can enhance self-awareness and emotional regulation.

Direct communication, when done with compassion, is highly effective.