A New Direction Jay Izso

If you were raised in Northern Ireland a part of your culture is the pub.  If you are Irvine Nugent your dad owned the pub and you were raised as part of a sub-culture.  For the Irish the pub is more than a place to drink, it is a place where people gather, all people, regardless of their station in life.  It is a place where laughter and enjoyment are embodied.  The pub was the place the Irvine Nugent learned about leadership and culture.  His father helped him understand as a pub owner (a.k.a. "puplican") that there was a great deal that he could do from a leadership standpoint to enhance the customers and employees of the pub.  And it is these leadership lessons that Dr. Irvine Nugent shares with us on this episode of A New Direction.



Dr. Nugent's book Leadership Lessons from the Pub is more than a book about leadership.  It is a book that helps leaders understand how by increasing their emotional intelligence that can affect and infect their people.  As Lesson#1 so simple states:  "You Get to Set the Tone" and as Irvine's father elaborates, "Whatever mood you are in will be reflected back to you by the customers within an hour."  This is just a sample of the many leadership lessons that Irvine Nugent provides both in this episode and in "Leadership Lessons from the Pub".   And as a free gift to A New Direction listeners Irvine has provided FREE resources just for you just click on over to www.leadershiplessonsfromthepub.com/toolbox 



Thank you to our sponsors of A New Direction!



EPIC Physical Therapy is are newest sponsor, and when it comes to physical therapy they are the premier therapists and have a premier facility.  Whether you have that nagging injury from gardening, just want to be in better shape, or you are an elite athlete that needs to get back to your sport.  EPIC Physical Therapy will help you meet your goals.  EPIC Relief.  EPIC Recovery.  EPIC Physical Therapy.  YOU can learn more by going to www.EPICpt.com



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Linda Craft and Team, REALTORS…for more than 35 years they have given thousands of client from all over the world legendary customer service.  Always finding ways to serve their clients and community better Linda Craft & Team, REALTORS use the latest technology to help home sellers and home buyers with their goals.  Located in the Greater Raleigh Research Triangle Park of North Carolina they can help you where ever you live.  Click on over to www.LindaCraft.com

There is no doubt as humans we were made to connect with each other.  Yet we typically overestimate our ability to connect.  We think to ourselves we are great connectors, when the truth we are superficial.  Sales people will talk about how they build "rapport", but "rapport" is not true connecting, it is really a form of manipulation so that you can get what you want.  The truth is when we truly make a connection we build mutual identification and trust.  When we connect we truly find the person interesting whether they buy from us or not.  When we are truly building relationships we are focused on the relationship and nothing more.  We need help for sure!  That is why on this episode of A New Direction author Barry Moline helps truly CONNECT!



In Barry Moline's book, "Connect! How to Quickly Connect  for Collaborate for Success in Business and life"  He gives you multiple ways that you can connect with others that will lead to powerful relationships that lead to opportunities for both your business and your life.  In this show we even talk about how sales people can use better questions that make them more likeable.  We also talk about some ice breakers that are commonly not used, how to deal with controversy and so much more!  Barry has been gracious enough to provide us with his free resources so CLICK HERE to get them.  And your copy of Connect! 



Please, please, please, thank our sponsors for their financial support of A New Direction!



EPIC Physical Therapy from non-athletes to professional athletes EPIC PT has the best certified therapists along with cutting edge technology to help anyone reach their physical goals.  Even if you want to just get in better condition or need a better diet plan.  EPIC Physical Therapy can help you get back to work or play.  So if you want to be EPIC then get EPIC results from EPIC Physical Therapy.  Give them a call or click on over to www.EPICpt.com



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Linda Craft & Team, REALTORS for 35 years and going strong find out why they are known as having legendary customer service.  There is a reason why 1000’s of people from all over the world choose Linda Craft & Team and keep coming back for all their home selling and buying needs and investments.  They are the locally owned company that is world renown.  Learn more by going to www.LindaCraft.com

If you are starting your own business or you have been in business for a period of time you need to check in with your branding.  When it comes to business branding is everything.  Branding is not so much about what you say it is...branding is what your customers say you are.  So here is the question:  "What do your customers say about your brand?"  Have you literally asked them?  Or are you like the majority of business owners who just assume they know how the customer feels about your brand.  Branding is going to happen whether you are intentional or not.  One wrong incident with the wrong influential customer and your branding is going to go down a wrong direction.  It is best to be intentional about your brand.  If there is someone who knows how to overcome all the obstacles when it comes to branding it is The Tattooed Millionaire Sean Dowdell founder of Club Tattoo and he joins us on this episode of A New Direction.



Sean Dowdell and his wife Thora have written Brand Renegades which is not only a phenomenal story of success when it comes to entrepreneurship, but also weaves great practical wisdom that any business can use to build their brand and grow their business.   Upon request from several listeners we spend a great deal of time talking about how to have the right business partner, and avoid the wrong business partner.  We also dig into the customer perception and developing your niche and passion.  Brand Renegades is a book that you will want to have on your shelf.  It will be a great reference tool and also it will inspire you to know that in your ups and downs of being an entrepreneur you are not alone.  You can learn more about Sean and Thora by going to Club Tattoo.



Please Reach OUT and Thank our sponsors who support A New Directoin



EPIC Physical Therapy.   There are a number of physical therapy places.  And I have been to several, but I have yet to find one where both the professional athlete and the people like you and I can go and get the best treatment plan that will get us back doing before our injury.  EPIC PT is the only place I will go.  It is because they have everything from rehabilitation after major surgery to working with better nutrition.  They have the latest in cutting edge equipment and their certified staff of therapists are second to none.  Epic Recovery.  Epic results.  Check out EPIC Physical Therapy at www.EPICpt.com



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Linda Craft & Team, Realtors is located at 7300 Six Forks Road in Raleigh North Carolina, they have been serving the Research Triangle Park area for 35 years.  In that time Linda created a culture of “Legendary Customer Service”.  It is not a slogan it is part of their DNA.  And in that time they have developed relationships with the world’s leading real estate professionals to help you find the best professional to help you sell your home or buy your next one.  Why not head on over to the “Legends” Linda Craft & Team, REALTORS a href="https://www.lindacraft.

Coaching is an industry all to itself.  It happens to be that I too am a part of the coaching industry.  But have you ever considered developing your own coaching within your business.  What if you could take your managers and make them coaches?  What if you could create peer to peer coaching and help your people not only succeed, but thrive, and create a sense of deeper loyalty.  On today's edition of A New Direction Professional Coach and Consultant Lisa J. Koss starts coaching your people to be coaches to your people.



Lisa Koss has written a tool box book for coaching hour people to be coaches entitled "Leading for Learning: How Managers Can Get Business Results through Developmental Coaching and Inspire Deep Employee Commitment"  The book literally takes you through the step by step process and offers practical tips with scripts how to turn your managers or your people into coaches that can coach your people to success.  "Leading for Learning" is also a leadership book that will inspire confidence in your people and your company.  Make sure you reach out to Lisa and connect with her on LinkedIn.



Please reach out and thank the sponsors of A New Direction:



Epic Physical Therapy, certified, and with cutting edge technology and therapeutic equipment.  They treat you as a whole person helping you reach the goals you have to be the best physical person you can be from every day aches and pains, to surgery recovery, to professional athletes, Epic Physical Therapy provides, EPIC relief.  EPIC recovery.  and EPIC Results!  Check them out by clicking on over to www.EPICpt.com



Linda Craft & Team, Realtors, fully locally owned and operated, and unaffiliated with an national brand for 35 years has developed relationships with the worlds best real estate professionals to help people like you have an amazing experience when it come to selling their home or buying a new one.  So if you are looking to connect with the best person in your area…why not start with Linda Craft & Team, Realtors drive on over to www.LindaCraft.com

CEO's, Owners, Managers, if you think your meetings are awesome you are in DENIAL (Don't Even kNOw I Am Lying).  The truth is they are tedious, unproductive, and boring.  Most of the people would rather poke themselves in the eye with a fork and go to the hospital than sit in your meetings.  Why?  Because there is no purpose behind most meetings.  They are a waste.  Secondly you demand people to attend who have nothing to do with accomplishing anything, so you are wasting their time.  The fact is you could have sent them a synopsis rather than have them come.  And let's be honest we are all lying to ourselves that by having meetings we are creating a team.   Thankfully Dr. Rick Brinkman is on this episode of A New Direction to help us get meetings right or possibly not have them at all!  Yes that is exactly what I said...no meetings!



Dr. Brinkman's book entitled "Dealing with Meetings You Can't Stand"  is a fabulous insightful look at meetings and why they don't work and why people hate them.  He then helps clean them up by thinking about them as flying a plane and all the crew members involved.  From the pilot who runs the meeting, to the traffic controllers who make sure the meeting is moving and on point, to the flight recorder who makes certain we are clear on what we met about.  "Dealing with Meetings You Can't Stand" also deals with the types of people you inevitably will deal with in a meeting, like the "tank", the "know-it-all", the "think-they-know-it-all", the "grenade" and others.   The book is insightful and fun, you will both laugh and start changing your meetings.



My Co-host for this Episode of A New Direction is Ralph Peterson:  Ralph Peterson, a US Marine Veteran, Sought after speaker, Author, a Management Development Coach, and the CEO and Founder of #1 Virtual Training Center for Housekeeping Managers in Long-Term Care, doesn’t pull any punches.  With 20 years of management training experience, specifically in long-term care, Ralph is the leading expert.  Go to ralphpeterson.com



Please thank our sponsors for their support of A New Direction:







EPIC Physical Therapy, whether you are hurt from work, the recreational gym person, or a professional athlete. EPIC PT can help you get back to doing those things you not only need to do but want to do.  From recovering from major surgery to basic nutrition, lean on the physical therapists that so many professional athletes use.  Because you are worth it…be EPIC!  Head on over to www.EPICpt.com



Linda Craft & Team, REALTORS they can help you sell your home or buy your next home.  For 35 years they have been known for their “Legendary Customer Service”.  And even if you live in another area, they are connected to the best real estate professionals that they can recommend to help you with your residential real estate needs.  Learn more by going to www.LindaCraft.com

Are you stuck?  Do you feel like your career is a a dead end?  Do you look at your life and say "is this all?"  We all have dreams of success.  But what keeps us from achieving it?  The first person you have to look is you?  The second thing you must do to reach success is stop blaming other people, situations and circumstances.  The fact is when studying people who have achieved success there are some common traits that any of us can learn.  And Author Peter G. Ruppert joins us in this episode of A New Direction and gives us insights to how you can be "Limitless" and get success in your life, career, and your business.

Peter Ruppert's book is entitled "Limitless: Nine Steps to Launch Your Extraordinary Life" the lessons in this book are both timeless and practical.   And at the end of each chapter Peter lays out Action Steps to help you truly develop your success in your pursuits.  When it comes to success there is no guarantees.  But we also know that if we sit and do nothing we are guaranteed to get nothing.  When it comes to you success whether it is in your life, or your career, or our business you owe it to yourself to become "Limitless"

Please say thank you to our sponsors we are so grateful that they commit their dollars to A New Direction and help us grow!



EPIC Physical Therapy, injury, post surgery, nagging aches and pains, gym rats, to professional athletes, the highly skilled and certified staff at EPIC Physical Therapy is there to get you back to where you want to be.  They understand that every body is different, so they design a custom treatment for you using the latest technology and knowledge.  EPIC Relief.  EPIC Recovery. EPIC Results!  That is EPIC Physical Therapy, check them out at www.EPICpt.com



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Linda Craft & Team, Realtors, for 35 years they have created relationships that last a life time, that is why when it comes to real estate they are known as the “legends of customer service”.  The know that your home is personal.  It is part of your legacy of life.  And they want to get to know you so that they can sell your home in the way it should be sold, and help you buy the home to start your next chapter of life.  Why not click on over to www.LindaCraft.com