AGL 386: Empathetic Leadership with Eric Müller

About Eric

Eric Müller is the VP of Engineering and CISO at Presence, where he has led engineering teams and supported automated processes to deliver high-quality digital products for the past decade. With over 20 years of experience in engineering and security, Eric has worked across various industries including banking, social media, B2B, retail, fashion, and online gaming.

His extensive background includes significant roles at Wells Fargo Bank, Charles Schwab, Razorfish, and Mekanism, where he delivered award-winning projects for clients such as Samsung, eBay, and DKNY. At Presence, Eric fosters empathetic leadership and transparent communication to build resilient, high-performing tech teams.

An advocate for healthy agency-client collaboration, Eric involves partners early and often in the development process. His experience has proven that stronger client relationships result in better products. Beyond his professional achievements, Eric is an amateur photographer and baking enthusiast who loves discussing security.

Today We Talk About

• Eric’s background
• What is Empathetic Leadership
• Teams?
• Ron Lichty
• Therapy – EAP Programs
• Empathy
• Generosity
• No Person is an Island… we can’t do it on our own

Connect With Eric

• LinkedIn
• Website

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