AI use cases for personalizing learning and measuring impact with Filtered’s Cofounder and CEO Marc Zao-Sanders

How is AI being used by the workforce, and how should L&D leaders leverage AI to improve learning outcomes? In this episode, Marc Zao-Sanders, Cofounder and CEO of Filtered joins Dan to discuss how the workforce is currently using AI, top use cases and the benefits of personalized learning, and determining its ROI. 

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Key Quotes:

“That, ultimately, is what AI is about... getting people the right content through these intelligent learning experiences.”

“The benefit of personalized learning is those magical learning experiences that happen to us all occasionally. Part of our job is to make those experiences happen more frequently.”

“See your role as facilitating, not so much the learning of your workforce, but the performance of the workforce, and learning as a means to an end. And if you see it that way, and if you buy some of the studies that say [AI] can enhance the speed of knowledge workers by 25 percent, improve the quality by 40 percent – even if you dispute those numbers a lot, let's say you bring them both back down to, 10 percent – it makes you 10 percent quicker and 10 percent better at what you're doing… It really is incumbent on us to help the workforce make sooner,  better, safe use of the technology.”

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Time stamps:

(00:52) Practical AI Use and Personalized Learning 

(15:59) 60-second budget segment 

(18:16) Lifelong learning segment

(20:00) Self development hacks

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Links:

Marc on LinkedIn: https://www.linkedin.com/in/marczaosanders/

How People Are Really Using GenAI (HBR article by Marc Zao-Sanders): https://hbr.org/2024/03/how-people-are-really-using-genaiMarc