The Service Center

William C Murray

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The Service Center

Exploring the people and the passions found in the hospitality and services industry. The Service Center pulls back the curtain with one-on-one conversations with top industry experts and service-focused thought leaders, showcasing their rich histories, unique stories and valuable lessons from the field. Hosted by: William C. Murray, PhD

2023/07/13

Lesley Wong - Guest Focused Hotel Design (Part 2 of 2)

Drop me a text![Episode 30]Support The Service Center!: https://www.buzzsprout.com/1844427/supportLesley Wong is the owner and Principal Designer at Lesley Wong Interiors and is a hospitality interior design specialists based in Ontario, Canada. Her guest-first design strategy is focused on crafting customized and beautiful hotel spaces for guests, that are both ascetically pleasing and operationally function for operators. Lesley graduated from the New York School of Interior Design and hone...

32 分钟
2023/06/30

Lesley Wong - Guest Focused Hotel Design (Part 1 of 2)

Drop me a text![Episode 29]Support The Service Center!: https://www.buzzsprout.com/1844427/supportLesley Wong is the owner and Principal Designer at Lesley Wong Interiors and is a hospitality interior design specialists based in Ontario, Canada. Her guest-first design strategy is focused on crafting customized and beautiful hotel spaces for guests, that are both ascetically pleasing and operationally function for operators. Lesley graduated from the New York School of Interior Design and hone...

29 分钟
2023/05/23

Anne Marie Johns - Saying Yes to Opportunity (Part 2 of 2)

Drop me a text![Episode 28]Support The Service Center!: https://www.buzzsprout.com/1844427/supportAnne Marie Johns is the General Manager of the Fairmont Tremblant. She has been a leader in the lodging industry for over 30 years across 11 hotel properties, with extensive experience in sales and marketing, along with operational management. In 2021, she received the Pinnacle Award from KML as Hotelier of the Year.You can connect with Anne Marie on LinkedIn: linkedin.com/in/anne-marie-johns-358...

45 分钟
2023/03/28

Anne Marie Johns - Saying Yes to Opportunity (Part 1 of 2)

Drop me a text![Episode 27]Support The Service Center!: https://www.buzzsprout.com/1844427/supportAnne Marie Johns is the General Manager of the Fairmont Tremblant. She has been a leader in the lodging industry for over 30 years across 11 hotel properties, with extensive experience in sales and marketing, along with operational management. In 2021, she received the Pinnacle Award from KML as Hotelier of the Year. You can connect with Anne Marie on LinkedIn: linkedin.com/in/anne-marie-johns-35...

39 分钟
2023/03/16

Altaf Sovani - Labor Crisis in Hospitality (Part 2 of 2)

Drop me a text![Episode 26]Support The Service Center!: https://www.buzzsprout.com/1844427/supportDr. Altaf Sovani is the founder and CEO of Alzen Consulting, focusing on hospitality, tourism, and education sectors. Altaf has over 27 years experience as a hospitality educator, with 13 years as the Academic Chair with the School of Hospitality and Tourism at Algonquin College in Ottawa, ON. In 2022, Altaf published his book, “Labor Crisis in Hospitality, Tourism & Event Industry – Finding ...

37 分钟
2023/02/22

Altaf Sovani - Labor Crisis in Hospitality (Part 1 of 2)

Drop me a text![Episode 25]Support The Service Center!: https://www.buzzsprout.com/1844427/supportDr. Altaf Sovani is the founder and CEO of Alzen Consulting, focusing on hospitality, tourism, and education sectors. Altaf has over 27 years experience as a hospitality educator, with 13 years as the Academic Chair with the School of Hospitality and Tourism at Algonquin College in Ottawa, ON. In 2022, Altaf published his book, “Labor Crisis in Hospitality, Tourism & Event Industry – Finding ...

39 分钟
2023/01/27

Reetu Gupta - Ambassadress of Service (Part 2 of 2)

Drop me a text![Episode 24]Support The Service Center!: https://www.buzzsprout.com/1844427/supportReetu Gupta is the Chairwoman and Ambassadress of The Gupta Group, a multi-faceted Toronto development company with a vast real estate portfolio including residential condos, office towers and hotels. The Gupta Group is a multi-generational family-run and operated business. Reetu has been recognized as one of Canada’s Top 40 under 40 leaders, has receive the BMO Entrepreneurial Award as part of C...

34 分钟
2023/01/16

Reetu Gupta - Ambassadress of Service (Part 1 of 2)

Drop me a text![Episode 23]Support The Service Center!: https://www.buzzsprout.com/1844427/supportReetu Gupta is the Chairwoman and Ambassadress of The Gupta Group, a multi-faceted Toronto development company with a vast real estate portfolio including residential condos, office towers and hotels. The Gupta Group is a multi-generational family-run and operated business. Reetu has been recognized as one of Canada’s Top 40 under 40 leaders, has receive the BMO Entrepreneurial Award as part of C...

32 分钟

查看全部 30 集

Exploring the people and the passions found in the hospitality and services industry. The Service Center pulls back the curtain with one-on-one conversations with top industry experts and service-focused thought leaders, showcasing their rich histories, unique stories and valuable lessons from the field. Hosted by: William C. Murray, PhD

创作者

William C Murray
活跃年份

2021年 - 2023年
单集

30
分级

儿童适宜
版权

© 2024 The Service Center
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The Service Center