Amy Gallo: Conflict Management & How to get along with your colleagues

“If you’re in a situation where you’re dealing with [a difficult boss], I think the question is - am I actually getting something from this? And if the answer is ‘no, I’m getting nothing’, then it’s time to really think about what could be your next step.” 

To kick off our brand new ‘Specialist Advice’ series, we’re joined by workplace expert and long-time contributing editor at Harvard Business Review, Amy Gallo. 

You may have come across Amy on her own co-hosted podcast ‘Women at Work’ or have read one of Amy’s best-selling books, including her latest work ‘Getting Along: How to Work with Anyone (Even Difficult People)’. 

In today’s episode, we dig into Amy’s advice on effective communication, conflict management and how we can get along, even with the most difficult colleagues and bosses. 

Episode chapters: 

➡️ Failing every day [02:40] 

➡️ Leading by example [06:40] 

➡️ An early career in consulting [09:50] 

➡️ Getting into Harvard Business Review [17:10] 

➡️ Why relationships get difficult [19:55] 

➡️ Dealing with difficult bosses [25:00] 

➡️ The eight archetypes of difficult people [30:00] 

➡️ Embracing conflict in your team [35:10] 

➡️ Building resilience to bounce back from conflict [41:10] 

➡️ Relationships in hybrid & remote first environments [43:55] 

⛳ Helpful links:

➡️ Follow Amy on LinkedIn: https://www.linkedin.com/in/amyegallo/  

➡️ Grab a copy of Amy’s latest book: https://www.amyegallo.com/books 

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