Episode 208: “Excellence in Business”

Everyone wants their business to run well, function smoothly, and at the end of the day be profitable. Tom Sittema, Executive Chairman of StepStone Private Wealth, approaches excellence in business as something that needs to be viewed as a whole-of-life pursuit, a constant improvement mindset, and often as a team sport.

The Nelsons have not only been Apartment Life Coordinators for 11 years, but they have also taken serving their residents to a whole new level! Richard developed a “tea” event that is outstanding. Yes, tea! Their community cannot get enough, and other communities use his services. Joanne shares how they cared for a resident in an above-and-beyond way.