American healthcare isn't known for great customer service. More like inconvenience. Dr. Paul Thomas thought differently and started Plum Health DPC in Detroit, MI. He learned a secret from other physicians. Changing the business model so his practice could focus on customer service and care. Along the way, he wrote one book and now helps other physicians looking for a better way to provide great patient care.
Dr. Thomas went the never crowded extra mile too. He opened Plum Health DPC in the Corktown area of Detroit, instead of Grosse Pointe. Every day, he and his team provide proof old-fashioned American ingenuity is alive and well. They are putting the Wow back into care by giving great customer service.
Visit Plum Health at:
https://www.plumhealthdpc.com
His book, Direct Primary Care: The Cure for Our Broken Healthcare System, is available here:
https://amzn.to/32FvyQ7
For more resources and other information, please visit our website:
https://winhff.com
Information
- Show
- PublishedJanuary 15, 2020 at 5:00 PM UTC
- Length41 min
- Season1
- Episode9
- RatingClean