As IRL Returns, What Happens to Zoom?

Zoom has been a vital part of our daily lives over the past two years. We’ve used it to meet with co-workers, celebrate family events, and to attend concerts and yoga classes while the world shut down around us. But now that the world is opening back up, people are returning to the office and to life in person. Can Zoom stay relevant in our evolving hybrid world? And can it compete with similar services from bigger companies like Microsoft and Google?  

In this episode of Reinvent, hosts Beth Kowitt and Geoff Colvin speak to Zoom’s Chief Product Officer Oded Gal about how Zoom will adapt its product to meet the needs of our changing world.  Geoff and Beth also talk to Debbie Lovich, leader of Boston Consulting Group’s People Strategy Research, about the future of work and what it will demand of technologies like Zoom. Mike Fasciani, Research Director of Digital Workplace Applications at Gartner, shares how Zoom stacks up against its biggest competitors.  

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