ATD Accidental Trainer ATD

Learn how to break up emotional disconnection and repair workplace relationships with organizational psychologist Lola Gershfeld, founder of EMC Leaders. Discover the evergreen importance of emotional intelligence, how to disrupt negative relationship patterns, and practical steps to build stronger connections within your team. We delve into building emotional connection training and explore metrics to measure its effectiveness.
Resources:
Linkedin: https://www.linkedin.com/in/lolagershfeld EmC Leaders: https://emcleaders.com/ TD Magazine article : https://www.td.org/magazines/td-magazine/together-everyone-achieves-more Emotional Connection Book: https://emcleaders.com/emotional-connection-book 

Hadiya Nuriddin is the CEO and founder of Duets Learning and author of the new release, Quality Management in Learning and Development. In this episode, Hadiya breaks down what quality management really is and the misconceptions around it. Go beyond the limited “review process” mentality of checking for typos and broken links and learn how to think bigger by developing a quality management system that works toward the success of an organization.   

The conversation also covers the challenges L&D professionals face when it comes to collaborating on a quality management system across departments. Hadiya shares her expertise on incorporating evidence-based procedures, designing for accessibility, and user-generated content in quality management guidelines.
Resources
Hadiya on LinkedIn: https://www.linkedin.com/in/hadiyanuriddin   Book: https://www.td.org/book/quality-management-in-learning-and-development   Duets Learning Website: https://www.duetslearning.com/   Interlude Newsletter: https://www.linkedin.com/newsletters/interlude-7036192515565240321/   
 

Matt Beane is an assistant professor in the Technology Management Department at UC Santa Barbara and the author of the groundbreaking book, The Skill Code: How to Save Human Ability in an Age of Intelligent Machines.
In this episode, we delve into leveraging technology and the "three Cs" of learning: Challenge, Complexity, and Connection. Matt also discusses the technological threats facing talent professionals, what it means to be a “shadow learner,” and practical strategies for protecting skill development in the age of artificial intelligence.
Resources:  

Matt’s Website: https://www.mattbeane.com/ Matt’s Substack: https://substack.com/@mattbeane   Matt’s LinkedIn: https://www.linkedin.com/in/mattbeane/   Access Free Chapter: accidentaltrainer.theskillcodebook.com The Skill Code: https://www.amazon.com/Skill-Code-Ability-Intelligent-Machines/dp/0063337797  

Karin Hurt and David Dye, CEO and President of Let’s Grow Leaders, join the podcast to discuss their newly released book, Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers. The duo shares practical communication techniques from their book to help start difficult workplace conversations.
They empower listeners with a framework for handling any conflict conversation: the “Four Dimensions of Constructive Conflict.” Enjoy the episode now to learn more about the 4-Cs and how to inject powerful phrases into your organization when navigating common workplace challenges, such as overwhelming workloads, matrixed teams, and difficult bosses.
Resources: 

Let’s Grow Leaders: https://letsgrowleaders.com/ Powerful Phrases Book: https://letsgrowleaders.com/conflict-phrases-book/   Asking for a Friend Newsletter: https://www.linkedin.com/newsletters/asking-for-a-friend-6850036657530507264/   Collaborative Conversations Guide: https://letsgrowleaders.com/conflict-and-collaboration-resource-center/   Synergy Stack: https://letsgrowleaders.com/team-collaboration-synergystack/   Karin’s LinkedIn: https://www.linkedin.com/in/karin-hurt-7ab25910/ David’s LinkedIn: https://www.linkedin.com/in/davidmdye/
   

Katy Chandler, the VP of Talent Management at DuraServ, developed an internal credentialing program to train her industry’s frontline technicians more efficiently and effectively.
Katy shares how the program evolved to become a talent recruiting and retention tool by creating a visible career path for both new and experienced employees. She reveals the lessons she’s learned and the progress made with each new iteration— from creating flexibility for different skill levels and adding new technology to avoiding scope creep, assessing the capability to sustain the program, and achieving stakeholder buy-in and end-user satisfaction.
Resources: 

Katy Chandler on LinkedIn: https://www.linkedin.com/in/katy-chandler DuraServ Website: https://duraservcorp.com/  DuraServ LinkedIn: https://www.linkedin.com/company/duraserv/   

Cortney Marchetti, HR Director at OverDrive, and Lindsey Levinsohn, Team Lead for OverDrive’s corporate market, join the podcast to discuss how digital libraries can enhance strategic alignment for organizations.
Cortney and Lindsey break down the inherent value of creating alignment, on both small and large scales. They share stories and examples of integrating digital libraries into work and team environments, including how to foster a diverse culture of perspectives, create shared spaces of community, and instill common vocabulary that helps set a unified vision. 
Resources:  

OverDrive Website: https://www.overdrive.com   Cortney Marchetti on LinkedIn: https://www.linkedin.com/in/cortney-marchetti Lindsey Levinsohn on LinkedIn: https://www.linkedin.com/in/lindsey-levinsohn-b9931922 Books covered in the discussion:  

Upstream by Dan Heath: https://heathbrothers.com/books/upstream/   Radical Candor by Kim Scott: https://www.radicalcandor.com/   Matthew McConnaughey: https://greenlights.com/   Daniel Pink: https://www.danpink.com/books/   Venus Williams: https://www.amazon.com/stores/Venus-Williams/author/B001ITTU8U?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true   Karie Willyerd: https://www.amazon.com/stores/Karie-Willyerd/author/B003297IT2?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true