B.K. Browne, SpeakSport | Episode No. 445

SpeakSport is an AI-powered voice receptionist designed specifically for golf facilities. It automates routine phone calls 24/7, handling tasks such as tee-time bookings, answering common inquiries, and managing reservations. On this episode of The Wednesday Match Play Podcast brought to you by Eden Mill St Andrews, B.K. shares the story behind SpeakSport—how it got started, how it integrates with your tee sheet and POS systems, and what makes the SpeakSport dashboard so powerful. He breaks down the experience of interacting with a robotic agent and explains how club operators can save money with this cutting-edge solution. We also dive into the importance of data and the unwavering focus required to roll out an innovation like this. This was a tech-driven conversation, and an honor to have B.K. on the show. Let's tee off.