Leaders in Lending

Leaders in Lending
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Leaders in Lending

Leaders In Lending is a show for lending professionals who want to grow their consumer lending programs and improve their consumer experiences. Consumers continue to expect faster, easier online experiences from every company—and our knowledgeable guests will share how they are bringing their organizations and lending products forward into the future. Every week, Leaders In Lending will bring you actionable advice and key learnings from experienced leaders to help you navigate the future of consumer lending. 

  1. From Ledgers to Algorithms: Revolutionizing Financial Data

    ٢٩ ربيع الأول

    From Ledgers to Algorithms: Revolutionizing Financial Data

    Ultimately, providing the best financial advice or service is all about having the right data in the right place at the right time. This week, host Matt Snow speaks with Chris Gifford, Chief Data and Analytics Officer at USAA, about the evolution of data analytics within the financial industry—as well as the importance of having a strong data foundation. Chris also shares insights on driving innovation through real-world problem-solving, the democratization of data, and the need to break down data silos for seamless integration. Join us as we discuss: The democratization of deep data analysis and its effectsWhat factors organizations should consider when deciding whether to build, buy, or partner for technological solutionsUsing timely data analysis to give personalized advice to membersStrategies for fostering a culture of innovation within data analytics teams

    ٣٥ من الدقائق
  2. Banking on Community: Meeting the Needs of Underserved Consumers

    ١٥ ربيع الأول

    Banking on Community: Meeting the Needs of Underserved Consumers

    From having a child to starting a business, every major life decision comes with financial implications—and with those come concerns and challenges. But even concerns come in all different shapes and sizes, so building trust as a bank means having an in-depth and empathetic understanding of the community they’re operating in.  This week, host Matt Snow speaks with Eric Fiala, Chief Corporate Responsibility Officer at KeyBank and CEO at KeyBank Foundation.  Eric delves into the evolving role (and perception) of banks as agents of positive change within their communities. He discusses how banks can go beyond traditional services by providing financial education and involving community leaders to better understand and address the specific needs of underserved areas. Eric shares practical steps that banks can take to truly invest in a community, rather than just operating within one. Discussed in this episode:The need to create new homeowners and help build generational wealth.Gathering information about community needs through outreach and engagement initiativesHow minority depository institutions (MDIs) and community development financial institutions (CDFIs) help underserved communitiesCurrent trends in financial education

    ٣٠ من الدقائق
  3. Small Steps, Big Gains: Scaling Success with AI in Credit Unions in 2024

    ١ ربيع الأول

    Small Steps, Big Gains: Scaling Success with AI in Credit Unions in 2024

    Like many institutions, credit unions can't afford to be left behind in the race to adapt to the new AI-driven technological landscape. But successfully and responsibly leveraging AI goes beyond adopting AI solutions for the sake of checking off a box—it involves identifying opportunities to collaborate with seasoned partners who can help solve the problems that AI is equipped to solve. This week’s episode features a conversation with Upstart Senior Account Managers Barry Roach and Drew Megrey, which originally took place on an episode of The CU Lab. Barry and Drew outline the crucial role of a strong digital and AI strategy in helping credit unions tackle issues like liquidity restraints and regulatory hurdles—and they explore how strategic AI adoption can help credit unions not just keep up, but lead the way. Join us as we discuss:The importance of transparency and education in forming successful partnerships between AI providers and credit unionsStarting small and involving all teams for successful scalingThe benefits of AI in underwriting, including better risk prediction and higher approval ratesHow Upstart’s "Recognized Customer Personalization" feature helps credit unions identify potential borrowers more efficiently

    ٢٧ من الدقائق
  4. Adapting to Turbulence through Fintech Innovations

    ١٧ صفر

    Adapting to Turbulence through Fintech Innovations

    Things need to change, oftentimes more than we’d like. This week, host Matt Snow is joined by Adam Goller, EVP and Head of Fintech Banking at Cross River Bank, for a conversation about transformation and innovation within fintech in the face of turbulent times and shifting preferences. Adam shares his insights on how smart strategy, rapidly evolving technology, and—most importantly—a willingness to adapt, is resulting in creative solutions for today and tomorrow’s challenges. Join us as we discuss:The shifts in entrepreneurship and banking during global events like the 2008 Financial Crisis and Covid-19Why user experience solutions need to accommodate shorter attention spansThe challenges of integrating AI in heavily regulated sectors like bankingHow the expanded skill sets of today’s students impacts what technical knowledge is required in finance

    ٣٢ من الدقائق
  5. The CFPB, Financial Regulation and Generative AI… Oh My!

    ٣ صفر

    The CFPB, Financial Regulation and Generative AI… Oh My!

    Although the US Supreme Court recently upheld the CFPB’s funding system—and removed a major threat to the agency’s ability to regulate financial products and services—the future of financial regulation is far from settled or certain.  On today’s episode, host Matt Snow speaks with Armen Meyer, Co-Founder of the American Fintech Council, about the implications of the CFPB ruling on the financial industry and other regulatory and government institutions. Matt and Armen also explore the growth of the FinTech industry, the role of regulatory technology, and the potential risks and benefits of generative AI. Discussed in this episode:Why finding a middle ground between pragmatism and aspiration is essential for regulatory stabilityThe relationship between rising interest rates and the decline in bond pricesHow open banking rules facilitate the free flow of data and enhance competition in the banking sectorThe disparity in tech investment between big banks and small regional banks

    ٣٤ من الدقائق
  6. Cashing in on AI: Streamlining Bank Operations

    ١٨ محرم

    Cashing in on AI: Streamlining Bank Operations

    Successful AI integration isn’t just about saving time or cutting costs—it’s about thoughtfully implementing the technology into areas where it can do the most good for the company and the customer. On today’s episode, host Matt Snow speaks with Will Robinson, CEO at Encapture about AI’s application in financial institutions. Will has seen first-hand the challenges of legacy processes and resistance to change, and he shares specific use cases for successful AI implementation—along with the importance of partnering with experienced vendors. Join us as we discuss: Understanding and assessing risks and trade-offs when considering AI applicationsThe role of regulation and transparency in AI interactionsHow to navigate the “build vs. buy” questionThe process of identifying repetitive, rule-based tasks for automation before integrating AI

    ٣٤ من الدقائق
  7. The Buckeye Boom: Ohio’s Growth in Tech

    ٤ محرم

    The Buckeye Boom: Ohio’s Growth in Tech

    When it comes to the tech revolution, it’s not all about the coasts or the biggest cities. Although areas like Silicon Valley continue to dominate the headlines and the public imagination, there’s an undercurrent of tech growth and innovation in “Heartland” and “Rust Belt” areas like Ohio. This week, host Lynn Sautter Beal talks with Chris Berry, President and CEO of OhioX, about the vibrant growth of Ohio's tech industry. Chris explains the industry’s historical evolution in the state, its current challenges, and significant breakthrough investments from major companies like Intel and Google. Discussed in this episode:What strategic leadership and groundwork efforts led to multibillion-dollar investments from Fortune 500 companiesThe uniquely collaborative nature of Ohio’s tech industryHow states like Ohio can leverage their geography to further develop their tech industryInitiatives to expose K-12 students in Ohio to skills and careers in tech

    ٣٨ من الدقائق
  8. Niche Markets, High Impact: Leading the Charge in Early-Stage Credit Facilities

    ٢٠ ذو الحجة

    Niche Markets, High Impact: Leading the Charge in Early-Stage Credit Facilities

    In today’s episode, host Lynn Sautter Beal talks with Jillian Murrish, CEO of Pier Asset Management, about the waves she and her firm are making in the market — targeting less liquid and underserved areas while focusing on secondary markets and early-stage credit facilities. Jillian shares her journey from working in online real estate to co-founding Pier Asset Management, while offering valuable lessons on flexibility, operational ease, and evolving borrowing bases for early-stage originators along the way. Join us as we discuss: Why early-stage originators should avoid using expensive equity capital to fund loansThe change in defining secured vs. unsecured lendingHow targeting less liquid areas can help generate alpha and deliver better returns for investorsThe role of privacy, reputational risk, and the regulatory environment play in decision-making in evaluating potential partners and deals

    ٤٢ من الدقائق
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Leaders In Lending is a show for lending professionals who want to grow their consumer lending programs and improve their consumer experiences. Consumers continue to expect faster, easier online experiences from every company—and our knowledgeable guests will share how they are bringing their organizations and lending products forward into the future. Every week, Leaders In Lending will bring you actionable advice and key learnings from experienced leaders to help you navigate the future of consumer lending. 

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