Behind the Review

Entrepreneur Podcasts
  • 4,9 (41)
  • ПРЕДПРИНИМАТЕЛЬСТВО
  • ЕЖЕНЕДЕЛЬНО
Behind the Review

It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, florists, salon owners, fitness entrepreneurs, and more share how they create unique customer experiences that generate reviews and offer real-life lessons that business owners in any industry can apply to their own operations.

  1. -6 ДН.

    From Crickets to Connections: Cali BBQ Media’s Journey of Digital Engagement

    Former guest Shawn Walchef returns to discuss all things digital hospitality. From his BBQ business’s journey launching in 2008, and growing to a multi-location restaurant, to his experience creating and growing a media business. Learn his tricks of the trade when it comes to great storytelling, the importance of being digital-first, and the power of persistence. Learn how to overcome your fear of social media and online engagement - leveraging free platforms for your business growth. Cali BBQ Media Theme Music by Ali Schwartz and Meserole Sound

    37 мин.

  2. 23 ЯНВ.

    Millers All Day: Leading the Way in Hospitality and Culture

    Millers All Day is an all-day brunch spot in Charleston, South Carolina, committed to eliminating toxic work culture in the restaurant industry. Owned by Nate Thurston, this popular destination is celebrated for its farm-to-table ingredients and iconic dishes like biscuits and grits. Yelp elite reviewer Dave B. shares how the restaurant's glowing reviews and authentic Charleston hospitality made his visit memorable. Miller's All Day More about the episode Theme Music by Ali Schwartz and Meserole Sound

    32 мин.

  3. 16 ЯНВ.

    Leadership Lessons from Gary Kusin's Entrepreneurial Journey

    Emily sat down with Gary Kusin, a mentor, investor, entrepreneur, and author of "Always Learning." Gary shares his journey from co-founding GameStop to launching Laura Mercier Cosmetics and leading FedEx & Kinko's merger. Hear the lessons and strategies that helped him build global brands and turn around struggling businesses. If you're an aspiring entrepreneur or a seasoned business owner, Gary's insights on leadership, marketing, and innovation are sure to inspire and provide helpful guidance. More about the episode Theme Music by Ali Schwartz and Meserole Sound

    53 мин.

  4. 9 ЯНВ.

    Creating Community & Impact Through Cuisine with Immigrant Food

    Immigrant Food is a celebrated restaurant brand known for its fusion of global flavors and advocacy. Co-founded by Téa Ivanovic, the restaurant is a platform for cultural celebration, where guests can enjoy diverse dishes while supporting immigrant causes. Hear from a local reviewer Jazzy L. on how Immigrant Food’s knowledgeable staff and vibrant atmosphere created a standout experience. Explore insights on integrating social causes, maintaining consistency, and assessing customer feedback. Immigrant Food More about the episode Theme Music by Ali Schwartz and Meserole Sound

    24 мин.

  5. 12.12.2024

    Curating Connection - The Rally Experience

    Rally is more than just a place to play pickleball — it’s reshaping the way people connect and unwind. Founded by Barrett Worthington and Meg Charity, this dynamic venue has evolved into a lively social destination in Charlotte, North Carolina. With its vibrant courts, delicious food, and inclusive atmosphere, Rally offers an experience that goes beyond the game. Yelp reviewer Megan highlights how the combination of sports, delectable dining, and authentic hospitality made her visit stand out. Rally More about the episode Theme Music by Ali Schwartz and Meserole Sound

    24 мин.

  6. 10.12.2024

    The Origin Story of Rally

    Host Emily Washcovick sits down with Barrett Worthington and Meg Charity to hear the inspiring journey of Rally - a Pickleball and craft cocktail club in North Carolina. This entrepreneurial duo discovered the joys of the game long before it became a trending sensation. And their business transformed the sport into a thriving connection point for fostering community. Hear the story from humble beginnings, to raising millions for their first venue. Rally More about the episode Theme Music by Ali Schwartz and Meserole Sound

    21 мин.

  7. 05.12.2024

    The Key to Building Community with Maypop

    Maypop is a beloved coffee and garden shop in Missouri, celebrated for its unique blend of caffeine and greenery. The shop has evolved into a community hub where visitors can enjoy both a cup of coffee and a stroll through a lush nursery. Hear from a local reviewer Angela P. on how Maypop’s expert staff and tranquil atmosphere created the perfect birthday. Dig into insights on community building, creative marketing, and amplifying customer feedback with administrative coordinator Julia Valleroy. Maypop More about the episode Theme Music by Ali Schwartz and Meserole Sound

    18 мин.

  8. 21.11.2024

    Authenticity & Innovation: The Property Brothers' Secret to Success

    Jonathan and Drew Scott, the renowned Property Brothers, share their entrepreneurial journey from childhood ventures to real estate, development, and ultimately TV! Their authenticity and innovative approach have shaped their success in home renovation and merchandising. Hear about their new show, "Don't Hate Your House," and their commitment to making homes healthier and more affordable. Tune in for valuable insights on marketing, feedback, and embracing social media in today's digital age.

    26 мин.
См. все (189)

Трейлер

4,9
из 5
Оценок: 41

Об этом подкасте

It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, florists, salon owners, fitness entrepreneurs, and more share how they create unique customer experiences that generate reviews and offer real-life lessons that business owners in any industry can apply to their own operations.

Информация

  • Канал
    Entrepreneur Podcasts
  • Автор
    Entrepreneur Media, Inc.
  • Годы выхода
    2020 - 2025
  • Выпуски
    189
  • Ограничения
    Без ненормативной лексики
  • Авторские права
    © Entrepreneur Media, Inc
  • Сайт подкаста
    Behind the Review

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