Being Better, Together

Learning from Excellence and Civility Saves Lives
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Being Better, Together

Welcome to the being better together podcast, from Learning from Excellence and Civility Saves Lives. This podcast is a series of conversations with people who inspire us, about making healthcare a better place to work. We cover a wealth of topics, from workplace cultures, through inspiration, laughter and joy, to appreciative inquiry and how do work safely.

  1. Series 2, Episode 10: Fran Ives on Human Factors.

    FEB 25

    Series 2, Episode 10: Fran Ives on Human Factors.

    In this episode, I am in conversation with Fran Ives.  Fran is a rare find in the NHS - she is a Human Factors specialist.  For reasons that are hard to understand, this important discipline is not more prevalent in the NHS.  In this conversation, you will hear about a host of topics related to Fran's work, and how it overlaps and interacts with LFE, including the vast scope of human factors work, the meaning of terms "erognomics", some learnings from other industries, the use of strengths-based inquiry, and a lot more.  I think this is an interesting and inspiring conversation - let us know what you think. Fran's podcast "All Systems Ergo" is available here: https://www.healthinnovationwestmidlands.org/our_work/all-systems-ergo-podcast-2/

    56 min
  2. Series 2, episode 9: Alison Jones on LFEQI and Appreciative Inquiry

    11/26/2024

    Series 2, episode 9: Alison Jones on LFEQI and Appreciative Inquiry

    Alison Jones is the Quality Improvement manager at the Paediatric Intensive Care Unit in Birmingham Children's Hospital. Alison has been a core member of the LFE movement since she was the project lead in the PRAISe project in 2017. Since then, she has adopted strengths-based methods into her current role. She is probably one of the leading experts in the use of Appreciative Inquiry in QI in healthcare, so there is a lot of wisdom imparted here as she reflects on her extensive experience of using this approach. We cover a range of topics, including Alison's practical definitions of AI and LFEQI, her thoughts on how and why this approach works, how to approach cynics, the fact that "soft skills" tend to underlie a great deal of excellent practice, reframing in various forms, safety-II and much more.

    53 min
  3. Series 2, episode 8: Neil Spenceley on Safety-II

    11/19/2024

    Series 2, episode 8: Neil Spenceley on Safety-II

    Dr Neil Spenceley is a paediatric intensivist in Glasgow, and a long-time friend of LFE.  We talk with Neil about a number of related topics including safety-II, understanding complexity, challenges in safety investigations, reductionism, the problem with aiming for “zero”, WAD vs WAI and a LOT more.  Neil is really knowledgeable in this area, and he explains his thoughts in an easy, listenable way.  As we often do in the conversations, we ran out of time, so stay tuned for a repeat conversation some time in the future.

    57 min
  4. Series 2, Episode 7: Paul Devlin on evidence-based culture

    08/23/2024

    Series 2, Episode 7: Paul Devlin on evidence-based culture

    Paul Devlin is a member of NHSE Emergency Care Improvement Support team, and the co-founder of the NHS Kindness Network.  Paul spoke at our LFE5 conference last November on kindness, and we wanted to hear more from him.  In this conversation Paul talks about the “science” and “evidence” relating to the application of positive psychology to workplace culture and wellbeing.  He uses terms like “hyperdyadic spread” and “spontaneous trait transference”, which might sound like grand, academic concepts, but actually they point to underlying ideas which are highly intuitive and easy to practice.  Here is a link to the recording of Paul’s talk at LFE5 to open access (previously only available to delegates of the conference).  I highly recommend watching this presentation if you enjoyed Paul’s conversation. https://youtu.be/kkmjTcv8OM4

    1h 1m
  5. Series 2, Episode 6: Mo Belal on giving the first minute.

    08/07/2024

    Series 2, Episode 6: Mo Belal on giving the first minute.

    Mr Mo Belal is a consultant urological surgeon at University Hospitals, Birmngham (UHB). In 2021, Mo had a cycling accident and sustained a spinal cord injury. He tells the story of the accident and what he has learned from it - both professionally and personally. Mo's positivity and optimism shines through in this conversation. He shares insights from his experiences as a patient which can help us all as healthcare professionals, as well as more general thoughts about how to approach the inevitable challenges of life.

    1h 6m
  6. Series 2, Episode 5, Chris Turner on Civility Saves Lives

    06/25/2024

    Series 2, Episode 5, Chris Turner on Civility Saves Lives

    Dr Chris Turner is a consultant in Emergency Department at University Hospital, Coventry and co-founder of Civility Saves Lives. Chris has been a friend of Learning from Excellence for years, and he is the co-host of this podcast and our LfE conferences.  This episode of the podcast is a recorded conversation with Chris, talking to us from the recent Civility Saves Lives community event in Birmingham.  In this conversation we discuss the activities of the CSL community; how to avoid judgement when witnessing poor behaviour in the workplace; an overview of normative ethics and how this can help us understand behaviours; and a practical approach to provide feedback to a peer about poor conduct.  Chris cites the work of Jerry Hickson and the "coffee conversation", and reminds us of the "Baverstock manoeuvre", credited to Dr Anna Baverstock - another friend of LFE!

    48 min
  7. Series 2, Episode 4, Dan Jones on perceptions of LFE

    06/03/2024

    Series 2, Episode 4, Dan Jones on perceptions of LFE

    Doctor Dan Jones is a cognitive psychologist at Reading University.  Dan has been involved in the LFE community for many years.  He has studied LFE in healthcare, and has implemented LFE in an academic setting in his university.  In this conversation (recorded live at our monthly LFE community call) we discuss Dan's recent paper on staff perceptions of LFE in the hospital setting, along with a host of other related topics including the negativity bias, the impact of public vs private positive feedback, the differences between written and verbal feedback, the pros and cons of standardisation of LFE, the problems with defining excellence, Dan's experiences of implementing LFE in a university setting, and other topics.

    1h 2m
  8. Series 2, episode 3: Anna Baverstock on wellbeing.

    03/29/2024

    Series 2, episode 3: Anna Baverstock on wellbeing.

    Dr Anna Baverstock is a consultant in community child health, and also a coach, mediator and schwarz round facilitator.  In this conversation, we discuss a range of topics relating to Anna’s work, including definitions of wellbeing; approaches to challenging conversations; mediation in healthcare; differentiating kindness from “niceness”; feedback and radical candour; how to encourage diversity in teams; and much more. Anna's suggested reading list related to the topics in this conversation: Brené Brown - Atlas of the heart (Hear Anna's podcast on this book: Atlas of the Heart (buzzsprout.com) Kim Scott - Radical Candor Stone & Heen - Thanks for the Feedback Amy Edmundson - The Fearless Organisation  Daniel Coyle - The Culture Code  Marshall Rosenberg - non violent communication Amanda Ripley - High Conflict Adam Grant - Think Again Timothy Clarke - 4 stages of psychological safety Trzeciak & Mazzarelli - Compassionomics

    1h 8m
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About

Welcome to the being better together podcast, from Learning from Excellence and Civility Saves Lives. This podcast is a series of conversations with people who inspire us, about making healthcare a better place to work. We cover a wealth of topics, from workplace cultures, through inspiration, laughter and joy, to appreciative inquiry and how do work safely.

Information

  • Creator
    Learning from Excellence and Civility Saves Lives
  • Years Active
    2022 - 2025
  • Episodes
    21
  • Rating
    Clean
  • Copyright
    © Learning from Excellence and Civility Saves Lives
  • Show Website
    Being Better, Together

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