One Knight in Product

One Knight in Product
  • 4.7 (14)
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I’m your host, Jason Knight, and One Knight in Product is your chance to go deep into the wonderful world of product management, product marketing, startups, leadership, diversity & inclusion and much more! My goal with One Knight in Product has always been to bring real chat to the over-idealised world of product management and mix thought leader interviews with day-to-day practitioners from around the world. I want to ask hard, but fair, questions and bring some personality and good, old-fashioned dry British humour to building products. Subscribe to and share the best product podcast! No others come close 😎

  1. CPO Stories: Shiri Mosenzon Erez - commercetools

    HACE 21 H

    CPO Stories: Shiri Mosenzon Erez - commercetools

    In this episode, I speak with Shiri Mosenzon Erez, Chief Product Officer at commercetools, a global leader in enterprise composable commerce that supports thousands of retailers in hundreds of countries, enabling tens of billions of dollars in revenue annually. Shiri's career journey has taken her from consulting into her first product role at Tesco, through product leadership at Ocado, and now leading at a scale-up with a global enterprise footprint. We cover a lot, including: What commercetools does: An API-first, composable commerce engine powering online trade for major global enterprises and manufacturers, enabling flexibility, resilience, and constant uptime for B2C and B2B commerce. Composable commerce explained: Allowing customers to mix and match best-of-breed components across the commerce value stream or opting for "pre-composed" solutions built on the same composable foundation. Strategic focus in a flexible platform: How the team decides where to build, buy, or partner, using value stream mapping to prioritise and avoid being pulled in too many directions. AI and agents in commerce: From data tagging to conversational assistants and dynamic pricing, Shiri shares early enterprise adoption patterns and the role of commercetools' MCP layer in letting customers plug in the agents they trust. Product team structure: A 55-person product org spanning UX, product management, and close engineering partnerships, with domain-focused teams and a strong CPO–CTO pairing model. Balancing explore vs exploit: Encouraging teams to pivot to higher-value domains when propositions mature, and celebrating decisions to stop work that’s no longer impactful. Customer-led vs strategy-led delivery: Using proactive roadmap communication to align big customer requests with company strategy and KPIs, turning reactive asks into collaborative problem-solving. Technical and business balance in PMs: Moving from a largely technical PM base toward a mix of skills, with growing focus on business value and direct engagement with business stakeholders. Leadership approach: Shiri's focus on connecting product strategy to company strategy, advocating at the executive level, and ensuring her teams feel purpose, autonomy, and mastery in their work. Check out commercetools Check out commercetools's website: https://commercetools.com/, or their careers page: https://commercetools.com/careers/jobs. Connect with Shiri You can connect with Shiri on LinkedIn: https://www.linkedin.com/in/shiri-mosenzon/.

    47 min
  2. CPO Stories: Hannah Kershaw - Domestic and General

    4 AGO

    CPO Stories: Hannah Kershaw - Domestic and General

    In this episode, I speak with Hannah Kershaw, Chief Product Officer at Domestic and General, a company that you might not have heard of but absolutely need in your corner the next time your dishwasher breaks. Hannah's journey took her from marketing to e-commerce, into product leadership at GoCompare, and now to transforming Product at a billion-pound growth organisation. We cover a lot, including: What Domestic and General actually does: A century-old, billion-pound business with 6.5 million subscribers across 12 markets, providing repair and replacement services for household appliances through service plans and insurance products. A behind-the-scenes powerhouse: Domestic and General powers customer journeys via major retail and manufacturer partnerships (e.g. Argos, AO, Hotpoint), often handling registration, support, and repair logistics under their partners' brands. Product complexity in a partner-led model: Coordinating customer experience, retailer requirements, manufacturer constraints, and service delivery logistics - without directly employing a single repair technician. Building product from scratch: How Hannah established a product function at Domestic and General, moving from a traditional delivery model to domain-based product teams focused on growth and customer retention. Evolving team structures: Starting with customer and partner-aligned squads before transitioning to domain-oriented teams, reflecting shifts in strategic focus and incorporating feedback from engineering and delivery teams. Product vs Proposition: Domestic and General brings together digital product managers and proposition managers - handling platforms and customer experiences on one side, and the commercial performance of insurance offerings on the other. Philosophy of simplification and belief: Encouraging resilience and optimism, Hannah champions a mindset that anything is possible - helping teams cut through complexity and deliver tangible outcomes. Pragmatism over product purism: While Domestic and General aspires to be product-led, the focus is on real-world delivery - balancing best practice with the pace and realities of a high-growth, partner-centric business. Executive-level impact: Demonstrating the value of Product by delivering outcomes. Early wins - such as improving online claims and conversion rates - helped build credibility and demand for product ways of working. Check out Domestic and General Check out Domestic and General's website: https://www.domesticandgeneral.com/, or their careers page: https://careers.domesticandgeneral.com/. Connect with Hannah You can connect with Hannah on LinkedIn: https://www.linkedin.com/in/hannah-kershaw-421b7b25/.

    44 min
  3. CPO Stories: Simon Cross - Native Instruments

    20 JUL

    CPO Stories: Simon Cross - Native Instruments

    In this episode, I speak with Simon Cross, Chief Product Officer - now Chief Product & Technology Officer (congrats, Simon!) - at Native Instruments, a company at the heart of global music production. Music lover Simon's journey spans broadcast engineering at Global Radio, product roles at the BBC, product leadership at Meta, and now, shaping the future of audio tools for creators worldwide. We cover a lot, including: What Native Instruments actually does: From DJ hardware to post-production tools for Netflix and the BBC, plus powering other companies' products via their platform. The intersection of creativity and technology: How Native Instruments empowers artists with tactile, high-fidelity tools, and why they're a side-gig for superstar DJs on staff. AI in music creation: Where it fits, where it doesn't, and the ethical principles Native Instruments uses to ensure artists retain full creative control. Product in a hybrid model: Balancing perpetual licences and growing subscription models, and how business models shape product release strategies. Pragmatism over idealism: Why product managers must adapt frameworks to the business "physics" of their company, especially in an era of tighter budgets. A unique form of product management: Building physical hardware, mission-critical desktop software, and cloud services... all under one roof. Team structure and specialisms: How PMs, designers, engineers, QA, and unique "sound designers" collaborate to shape sonic outcomes. Why legacy is both a strength and a constraint: Navigating customer expectations, technical debt, and platform longevity. Why big-shot product leaders from established big tech companies need to take a pause and not just try to install something that worked before in a company with a very different context. Check out Native Instruments Check out Native Instruments' website: https://www.native-instruments.com/, or their careers page: https://www.native-instruments.com/en/careers/. Connect with Simon You can connect with Simon on LinkedIn: https://www.linkedin.com/in/sicross/.

    55 min
  4. Benji Portwin's Hot Take - ADHD Can Be A Product Management Superpower (with Benji Portwin, Founder @ People Building Products)

    11 JUL

    Benji Portwin's Hot Take - ADHD Can Be A Product Management Superpower (with Benji Portwin, Founder @ People Building Products)

    Benji Portwin has a CV stuffed with recognisable names, from Spotify to Monzo bank, alongside product leadership roles at accuRx and New Look. These days, he's running an agency dedicated to helping organisations learn how to design and build awesome products. Benji's hot take? Having been diagnosed with ADHD relatively recently, he's come to regard ADHD as somewhat of a superpower for product managers, and something that enables him and others to be more effective at their jobs rather than being something to be suffered from. Find Benji on LinkedIn: https://www.linkedin.com/in/benjiportwin. Or check out People Building Products: https://pbp.team/

    25 min
  5. Shobhit Chugh's Hot Take - Product Managers Should Relentlessly Self-Promote (with Shobhit Chugh, CEO @ Intentional Product Manager)

    27 JUN

    Shobhit Chugh's Hot Take - Product Managers Should Relentlessly Self-Promote (with Shobhit Chugh, CEO @ Intentional Product Manager)

    Shobhit Chugh is a former Google PM who now helps product managers build their own brand, habits, confidence and career with Intentional Product Manager, and he also runs his own podcast of the same name. Shobhit's hot take? That too many product managers think that their work will speak for itself but, if they want to get ahead, they should start relentlessly promoting themselves; both inside and outside of the company they work for. Find Shobhit on LinkedIn: https://www.linkedin.com/in/shobhitchugh/. Check out Intentional Product Manager: https://www.intentionalproductmanager.com/ Check out my appearance on The Intentional Product Manager podcast: https://www.buzzsprout.com/2399157/episodes/16218073-fractional-product-management-with-jason-knight

    22 min
  6. Valeria Stromtsova's Hot Take - Product Managers Must Take The Lead in Designing Sustainable Solutions (with Valeria Stromtsova, Product Manager @ Treeapp)

    22 JUN

    Valeria Stromtsova's Hot Take - Product Managers Must Take The Lead in Designing Sustainable Solutions (with Valeria Stromtsova, Product Manager @ Treeapp)

    Valeria Stromtsova is a Product Manager who traded fintech for sustainability and now works at Treeapp, helping plant trees where they're needed the most. Valeria's hot take? That product managers need to take the lead in creating a sustainable future, making sure they make a difference by considering the impact of their product decisions on their users, their stakeholders... and the planet we live on. Find Valeria on LinkedIn: https://www.linkedin.com/in/lerastromtsova/.

    23 min
  7. CPO Stories: Bhavesh Vaghela - London Marathon Events

    9 JUN

    CPO Stories: Bhavesh Vaghela - London Marathon Events

    Welcome to CPO Stories! In this new "podcast within a podcast", I'll be speaking to executive product leaders from the UK's biggest companies as well as up-and-coming stars of the future. I'll be digging into how they approach product management within their organisations, how they approached the leap into executive product leadership and trying to get some deep insights into how they view product management practices and culture. If you're a CPO and would like to come on, drop me a line! Or, forward this episode to your CPO and tell them you want them to come on 🙂 About this Episode In this episode, I speak with Bhavesh Vaghela, Chief Product & Technology Officer at London Marathon Events. Bhavesh started out working as an engineer at HP before a rich career journey through Barclays, TSB, Callsign and Collinson, before moving into the CPTO role at London Marathon Events. We cover a lot, including: What London Marathon Events actually does beyond race day, and how it drives physical activity across society How London Marathon Events approaches Product in a hybrid digital/physical world, and why product goes far beyond apps and websites Balancing a seamless B2C customer experience with the hard technical demands of world-class live events What it means for Product and Technology planning when the date can't slip, and getting it wrong could ruin a world record attempt Balancing the CPO and CTO hats: how combining Product and Technology under one role can drive alignment and delivery in the right type of organisation Product Management at London Marathon Events: a small team of unflappable, smart people driving high impact with strong purpose Why domain expertise matters, but curiosity matters more, and what to do when everyone has an opinion about your product The importance of building a culture of learning through experimentation, humility, air cover and making it ok to fail Why now is a brilliant time to join London Marathon Events: purpose, opportunity, and the irresistible rise of running Check out London Marathon Events Check out London Marathon Events' website: https://www.londonmarathonevents.co.uk/, or their careers page: https://www.londonmarathonevents.co.uk/london-marathon-events/careers. Connect with Bhavesh You can connect with Bhavesh on LinkedIn: https://www.linkedin.com/in/bhaveshvaghela/.

    53 min
  8. Kanika Tolver's Hot Take - Some Project Managers are Actually Product Managers (with Kanika Tolver, CEO of Career Rehab)

    2 JUN

    Kanika Tolver's Hot Take - Some Project Managers are Actually Product Managers (with Kanika Tolver, CEO of Career Rehab)

    Kanika Tolver is a Senior Product Manager by day and the founder of Career Rehab. She's also the author of a book of the same name, "Career Rehab: Rebuild Your Personal Brand and Rethink the Way You Work" Kanika's hot take? That some project managers out there are actually product managers in disguise. Their responsibilities have changed, their job titles have yet to catch up, and it's up to them to seize the opportunities of the new world of product management. Find Kanika on LinkedIn: https://www.linkedin.com/in/kanikatolver/ or check out her website: https://kanikatolver.com/.

    24 min
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I’m your host, Jason Knight, and One Knight in Product is your chance to go deep into the wonderful world of product management, product marketing, startups, leadership, diversity & inclusion and much more! My goal with One Knight in Product has always been to bring real chat to the over-idealised world of product management and mix thought leader interviews with day-to-day practitioners from around the world. I want to ask hard, but fair, questions and bring some personality and good, old-fashioned dry British humour to building products. Subscribe to and share the best product podcast! No others come close 😎

Información

  • Creador
    One Knight in Product
  • Años de actividad
    2020 - 2025
  • Episodios
    257
  • Clasificación
    Explícito
  • Copyright
    © Copyright 2020-2025 All rights reserved.
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    One Knight in Product

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