Blazing Business Trails

Salesforce
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  • MARKETING
Blazing Business Trails

The business of being a business isn't easy. Often, companies need professional, legal, real estate, recruitment and education services to navigate challenges. This series delves into the challenges and opportunities faced by the companies providing those business services. Hosts Sarah Paul (Senior Campaigns Manager for Business Services) and Kulvinder Hari (Senior Director, Solution Engineering) are joined by industry analysts and experts.

  1. 01/14/2022

    Recruiting and the 'war on talent'

    The ‘war on talent’ has become one of the hottest topics in the world of recruitment. What is it? And how can organisations ensure they’re recruiting, and retaining the brightest and best in the market? In this episode Kulvinder and Sarah are joined by guests Ed Hurrell, Commercial Account Executive at Salesforce and Graham Halewood, Chief Operations Officer at BMS Performance, to discuss how to attract, recruit, and retain the best candidates in the market. Read more about how BMS are using Salesforce to provide a great service and great results for clients and candidates here.

    28 min

  2. 12/10/2021

    Call centres: answering the digital challenge

    Is it time to rethink the contact centre? This episode asks what the future of business services call centres looks like, and how companies can better support staff and customers while hybrid working.

    29 min

  3. 12/10/2021

    Disruption and innovation in professional services

    It's all change for professional services firms. Join part two of this episode as we uncover the challenges facing competitiveness and client relationships in the era of technology disruption.

    28 min

  4. 12/10/2021

    AI, automation and the rise of the robots

    Are the robots taking over? In part one of this episode, we look at how new technology in professional services is helping to remould everything from talent management to client and market dynamics.

    25 min

  5. 07/26/2021

    A marriage of convenience: sales and marketing

    The relationship between sales and marketing teams can often be strained. Can working closer together deliver better outcomes and greater efficiencies? Can tech help drive better alignment? In this episode Laura Sloane, Head of Digital at PwC and Madeleine Storr, Regional Vice President at Salesforce join Sarah and Kuli to discuss these and other questions around the marriage between sales and marketing.

    38 min

  6. 06/24/2021

    Innovating and Surviving Growth

    Innovation is an over-used term in business - so what does it actually mean? How big does innovation have to be to make an impact? Who drives innovation? If innovation drives growth... how do you manage both? This and more is what our hosts are discussing with Ismail Amla, Chief Growth Officer at Capita and Shainir Amersi, Senior Client Partner at Salesforce in this episode.

    38 min

  7. 06/02/2021

    Discovering the detail in the data

    Digital transformation has increased the data flowing through firms and organisations: how can technology impact on the collection, interrogation and interpretation of the data?

    34 min

  8. 05/12/2021

    Is the C-Suite up to the post-Covid challenge?

    Covid and Brexit have had an economic, social and personal impact: never before have employees needed strong leadership as they do now. In business services, how can C-Suite meet expectations?

    43 min
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    About

    The business of being a business isn't easy. Often, companies need professional, legal, real estate, recruitment and education services to navigate challenges. This series delves into the challenges and opportunities faced by the companies providing those business services. Hosts Sarah Paul (Senior Campaigns Manager for Business Services) and Kulvinder Hari (Senior Director, Solution Engineering) are joined by industry analysts and experts.

    Information

    • Creator
      Salesforce
    • Years Active
      2020 - 2022
    • Episodes
      16
    • Rating
      Clean
    • Copyright
      © 033061
    • Show Website
      Blazing Business Trails

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