Boss Talks

Evan Happel

5.0(3개의 평가)
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Boss Talks is a live conversation with professionals of the Multifamily Industry. We all have a story to tell, experience to share, and advice to give. The people in these talks are from different stages of their career, different companies (both vendors and property management), and have different passions to share.

3일 전

Building Strong HOA Communities

Welcome to episode 99 of Boss Talks, hosted by Evan Happel from Community Boss! Just one episode shy of a century, this special edition features Carrie McGonagle, the Senior Vice President of Blue Mountain Community Management. They dive deep into the importance of HOA management, sharing stories and insights from Carrie's 13.5-year journey with her company. From building connections in the community to navigating the challenges of parking and working with diverse boards, this episode covers it all. Carrie also shares her thoughts on employment in the HOA industry, emphasizing the need for adaptability, honesty, and continuous education. Plus, hear about the unique industry dynamics, the importance of building professional relationships, and how organizations like OutKams and CAI play a pivotal role in this ever-evolving field. Grab your favorite coffee (or Boss Blend) and tune in for an engaging conversation about making a lasting impact in HOA management! 00:00 Welcome to Boss Talks Episode 99 00:20 Introducing Carrie McGonagle from Blue Mountain 03:02 Building Community: Personal and Professional Insights 05:13 HOA Parking Challenges and Funny Stories 09:16 Carrie's Journey into HOA Management 14:07 The Evolution of Blue Mountain Community Management 18:33 Adapting to Industry Changes and COVID-19 19:54 The Importance of Board Education and Industry Collaboration 26:30 Open Conversations and Problem Solving 26:51 Role on the Board and Educational Initiatives 27:20 Key Traits for Community Managers 29:01 Importance of Networking and Mentorship 31:11 Challenges and Adaptability in HOA Management 33:12 Board Member Education and Responsibilities 39:53 Managing Time and Expectations 43:04 Professionalism and Collaboration 46:27 Industry Growth and Personal Reflections 51:50 Final Thoughts and Future Outlook

56분
10월 18일

Tiana Heath: How to Be the Change You Want to See

Welcome to Episode 98 of Boss Talks! Tiana Heath, Senior Manager of Industry Relations at the National Apartment Association (NAA), with 17 years of industry experience, dives into her whirlwind start at NAA, navigating major events like Apartmentalize and her transition from Kansas City to Washington, DC. This episode explores Tiana's preferred caffeine rituals, her rise from an apartment locator to influential roles like regional startup manager, and her approach to building professional and personal communities. Tiana’s insights span the importance of travel, resiliency, industry relationships, and national volunteer work. 00:15 Introducing Tiana Heath 01:47 Tiana's Role at the National Apartment Association 04:36 Building Community in a New City 06:56 Memorable Parking Stories 11:14 Tiana's Journey in Property Management 19:32 The Importance of Volunteering 21:05 Membership Feedback and Surveys 22:00 Embracing Diversity in Leadership 24:24 Finding Community and Representation 27:53 Navigating Professional Challenges 30:55 Getting Involved Locally and Nationally 38:41 Lessons Learned in Career Progression 41:26 Final Thoughts and Encouragement

45분
8월 22일

Spreading the Word About Property Management with Kendall Barnard

Welcome to Episode 97 of Boss Talks! Our special guest today is Kendall Barnard, a dynamic general manager in the Philadelphia area working with Korman Residential. Kendall shares her inspiring journey of entering the multifamily industry by accident, starting as a weekend leasing agent and evolving into a leadership role. She emphasizes the importance of connecting with residents, understanding their needs, and building communities from within. We discuss effective techniques for property management, the significance of supportive companies, and the role of industry certifications and mentorship in shaping successful careers. Kendall also shares humorous stories from the field, including a memorable encounter with the parking lot. A key takeaway is the need to market the multifamily industry better and recruit new talents through engaging outreach and professional development opportunities. This episode provides a blend of practical insights, inspiring stories, and valuable advice for anyone in the multifamily industry.

47분
8월 12일

Leadership with Empathy and Curiosity, Boss Talks with Misty Rowell

In this episode of Boss Talks, host Evan Happel sits down with Misty Rowell, Director of Operations at Neiders Company, to discuss her 18-year journey in the industry and the recent challenges she's faced. Misty shares her experiences of being laid off, dealing with the emotional aftermath, and how the support from her network helped her bounce back. They delve into topics such as leading with empathy, building community, the importance of networking, and fostering innovation through curiosity. Misty also provides insights on developing team members and offers practical tips on mentorship and emotional intelligence. Tune in for an inspiring conversation packed with valuable leadership lessons and personal anecdotes. 00:00 Introduction and Guest Welcome 02:04 Misty's Career Journey and Challenges 03:19 Support and Resilience During Layoff 07:27 Networking and Career Transition 09:32 Building Community and Networking Tips 11:15 Hospitality and Personal Preferences 15:00 Misty's Podcast Ambitions 16:42 Overcoming Fear and Podcasting Advice 21:21 Leading with Empathy and Emotional Intelligence 29:15 The Importance of Empathy in Leadership 29:21 Avoiding Manipulation in Management 30:38 The Role of Mentors and Integrity Persons 31:51 Developing Emotional Intelligence 33:31 Hiring and Mentorship Strategies 34:44 Effective Communication and Feedback 36:10 Navigating Career Transitions 37:39 Embracing Personal Learning Styles 44:45 The Power of Curiosity in Leadership 55:16 Concluding Thoughts and Future Engagements

57분
8월 9일

Joy Arinze Discusses Gap Years, Multifamily Challenges, and Personal Growth

Welcome to episode 95 of Boss Talks! Join us as host Evan Happel sits down with the brilliant and compassionate Joy Arinze. They discuss how a simple comment on a social media post led to an inspiring conversation and a deeper connection. Joy, who recently left her role as Operations Initiatives Manager at Equity, has spent her career in multifamily and tech, offering valuable insights into program and product management. Joy shares her fascinating origin story, including her upbringing in Nigeria, her experiences managing parking data, and her impactful philanthropic work with internally displaced persons in Abuja. The conversation touches on Joy's reflections during her gap year and the evolving landscape of work in multifamily. She emphasizes the importance of technology, strategic partnerships, and diversity of thought in driving progress. The episode is filled with joyful anecdotes, from Joy's unexpected career beginnings to her passion for building things and making a difference. Don't miss this engaging, thoughtful, and deeply human conversation that promises to inspire and enlighten. Tune in for valuable takeaways on program management, the future of work, and the power of empathy and authenticity in building communities. Let's dive in! 00:00 Welcome to Boss Talks 00:13 Introducing Joy Arinze 01:44 Joy's Initial Connection with Community Boss 02:06 Diving Deep into Parking Solutions 04:56 Building Community Through Vulnerability 06:08 Joy's Wildest Parking Experience 08:00 Joy's Love for Tea 11:44 Joy's Journey from Nigeria to Multifamily 16:45 Philanthropic Work in Nigeria 20:26 Challenges and Reflections 31:39 Reflecting on a Rewarding Experience 32:10 Transition to Program Management 32:27 Defining Program Management 33:51 Role and Impact of Program Managers 34:57 Technology and Solutions in Program Management 36:33 The Importance of Data in Program Management 41:55 Challenges and Innovations in Parking Management 52:03 Future of Work in Multifamily 56:22 Navigating Uncertainty and Finding Community 01:02:33 Final Thoughts and Farewell

1시간 5분
7월 24일

Building Authentic Connections in Multifamily with Jillian Fikkert

In episode 94 of Boss Talks, host Evan Happel welcomes guest Jillian Fikkert, the VP of Sales and Marketing at Buckingham Companies. Jillian shares her journey of transitioning to Buckingham Companies, reflecting on how it has positively impacted her personal and professional life. A 20-year veteran in the multifamily industry, Jillian discusses the importance of building authentic connections and utilizing networks effectively, especially during career transitions. The conversation touches upon the excitement for the upcoming Apartmentalize event in Philadelphia, emphasizing the significance of making time for oneself amidst a busy schedule. Jillian also shares interesting anecdotes about volunteer work, the nuances of centralizing leasing, and the importance of embracing innovative technology in the multifamily space while keeping the end-user experience in mind. Don't miss out on Jillian’s grilling recipe tip and a deep dive into how she empowers her team to achieve success and drive innovation. 00:00 Introduction and Guest Introduction 00:42 Upcoming Event: Apartmentalize in Philly 02:52 Email Overload and Networking Tips 04:29 Funny Email Stories and Authentic Connections 06:54 Building Personal Community 10:57 Hospitality and Grilling Tips 14:04 Favorite Caffeinated Beverages 16:47 Leveraging Your Network for Career Growth 21:41 Embracing Transparency in Your Professional Journey 22:29 Cultivating a Positive Reputation 23:57 The Power of Networking and Connections 27:04 Volunteering and Team Building at Buckingham 28:57 Navigating the Interview Process 36:24 Empowering Teams to Drive Innovation 40:20 Choosing the Right Technology for Your Business 46:47 Wrapping Up and Future Plans

50분
7월 10일 · 보너스

Boss Talks Apartmentalize Episode with Dom Beveridge

In this special episode of Boss Talks at Apartmentalize 2024, host Evan Happel catches up with Don Beverage from Community Boss to discuss the latest trends and challenges in the multifamily industry. As Evan approaches his milestone 100th episode, the duo explores topics such as fraud prevention, industry centralization, and the evolving career landscape in property management. Don shares insights from his sessions at the conference, emphasizing the increasing sophistication in fraud detection due to advanced technologies like AI. They delve into the benefits of centralizing administrative and maintenance tasks, and the impact of specialization on workforce stability and consistency. The conversation also addresses the significance of adaptive career paths within property management organizations, illustrating how these changes can optimize both employee satisfaction and operational efficiency. Additionally, they explore ancillary revenue opportunities through amenities and parking management, concluding with Evan’s exciting plans for his new backyard studio.

34분
7월 5일

Boss Talks Ep. 93 with Mo Edwards: Career Growth & The Power of Volunteering

In episode 93 of Boss Talks, host Evan Happel interviews Monique Edwards, also known as Mo, who discusses her experiences and passion for the multifamily industry. Mo shares insights into her journey, including the importance of networking, community building, and career development in the multifamily housing sector. They also delve into the significance of volunteering, the power of local associations, and upcoming events at Apartmentalize in Philadelphia. This episode is packed with tips on career growth, employee engagement, and the value of connections within the industry.

48분

모두 보기(98개)

최고 5점

3개의 평가

I feel like a boss getting insider info

2023. 10. 26.

Smartchickmegan

I was a little late to the game, so I had the pleasure of getting to listen to previous episodes on demand, and every episode is unique in its own way, and insightful, and I learned some thing every single time. I feel like an insider getting secret information that makes me a better property manager, and better supplier to the Multifamily industry. Evan has a way of bringing authentic, and real conversations around sensitive topics and innovation that impact our industry and I cannot get enough. I want more! I want more! Go ahead and treat yourself like a Boss and go ahead and push play. You won’t regret it!

제작진

Evan Happel
방송 연도

2022년 - 2024년
에피소드

98
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Boss Talks

Boss Talks

Building Strong HOA Communities

Tiana Heath: How to Be the Change You Want to See

Spreading the Word About Property Management with Kendall Barnard

Leadership with Empathy and Curiosity, Boss Talks with Misty Rowell

Joy Arinze Discusses Gap Years, Multifamily Challenges, and Personal Growth

Building Authentic Connections in Multifamily with Jillian Fikkert

Boss Talks Apartmentalize Episode with Dom Beveridge

Boss Talks Ep. 93 with Mo Edwards: Career Growth & The Power of Volunteering

평가 및 리뷰

I feel like a boss getting insider info

소개

정보

Boss Talks

에피소드

Building Strong HOA Communities

Tiana Heath: How to Be the Change You Want to See

Spreading the Word About Property Management with Kendall Barnard

Leadership with Empathy and Curiosity, Boss Talks with Misty Rowell

Joy Arinze Discusses Gap Years, Multifamily Challenges, and Personal Growth

Building Authentic Connections in Multifamily with Jillian Fikkert

Boss Talks Apartmentalize Episode with Dom Beveridge

Boss Talks Ep. 93 with Mo Edwards: Career Growth & The Power of Volunteering

평가 및 리뷰

I feel like a boss getting insider info

소개

정보