346 episodes

Scale and grow your agency with better clients, invested employees, and a stronger bottom line, with Drew McLellan.

Build a Better Agency Podcast Drew McLellan

    • Business
    • 4.9 • 242 Ratings

Scale and grow your agency with better clients, invested employees, and a stronger bottom line, with Drew McLellan.

    Empowering women as agency owners with Christy Hiler

    Empowering women as agency owners with Christy Hiler

    Women own less than 1% of the ad agencies in North America. This gender gap is disappointing and staggering, but in this episode of Build a Better Agency, our guest expert Christy Hiler reminds us that bridging that gap is far from impossible.

    During our conversation, Christy helps us unravel this alarming statistic by exploring the barriers that may be keeping the women we lead and work with from pursuing ownership roles or viewing ownership, not just leadership, as an end goal in the first place. In addition to discussing the things that may be holding women back, Christy and I also discuss the progress from encouraging, elevating, and celebrating women-owned agencies, and what we can do as agency owners to help empower more women within our networks to pursue ownership roles.
    This topic is near and dear to me as both an agency owner and someone who has the privilege of working alongside the women-led agencies represented in AMI. My hope is that you will not only enjoy this conversation with Christy, but that you will link arms with her and leaders like her so that we can all work together to tackle problems like this in our industry.
    A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

    What You Will Learn in This Episode: What the “Own It” initiative is, and what inspired Christy to launch it Why women own less than 1% of all ad agencies in North America The barriers that may be preventing women in the industry from becoming agency owners Why inviting and empowering women in these spaces is a benefit for everyone How women-led agencies are doing things differently — and why that’s so great What current agency owners can do to mentor, encourage, and empower the women they work with to seek ownership opportunities How you can help Christy identify, support, and celebrate women-led agencies in the industry

    • 53 min
    2022 Marketing trends (PART 1) with Drew McLellan

    2022 Marketing trends (PART 1) with Drew McLellan

    Summertime is just around the corner, which means now is the perfect time of year for agency owners like us to take stock of where we’re at now and where we want to be sitting by the end of the year. How can we get a clear picture of how 2022 is stacking up against 2021? By taking a close look at the trends that have, and will continue, to affect our industry as a whole.
     
    On this week’s solocast episode of Build a Better Agency, we’re taking a look at the marketing trends that have shaped the first part of the year so we can mitigate the bad, take advantage of the good, and come into the second half of 2022 stronger than ever. As the title suggests, this discussion is being split into two parts — so be sure to keep an eye out for Part 2 during our next solocast!
    A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

    What You Will Learn in This Episode: Which marketing trends are in Drew’s crosshairs — and why How 2022 stacks up against 2021 so far Why so many agencies are feeling the pinch more this year than last The metrics agency owners aren’t paying enough attention to How those metrics can help you add 5% profit to your bottom line this year Business development opportunities that you don’t want to miss out on — and how to make sure you don’t How client expectations have changed in the past few years

    • 23 min
    Becoming Trusted Agency Leaders with Sue Dyer

    Becoming Trusted Agency Leaders with Sue Dyer

    As agency owners, the work environments we create are a direct reflection of our leadership styles. In a trust-led environment, our people should feel safe to speak up, take risks, and take ownership of the work they produce. Trust is the cornerstone for strong communication, creativity, and the innovation that fuels our business. So, what happens when trust isn’t part of the equation?

    Our guest for this episode of Build a Better Agency, Sue Dyer, is an expert on all things leadership. She wrote the book on trusted leadership (literally) and has seen firsthand how teams and even entire agencies tend to fall apart when the people at the helm aren’t leading with trust.
    During our conversation, Sue and I unpack what it means to be a trusted leader, how agency owners can determine their leadership style, and what it takes to build successful organizations based on trust.
    A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

    What You Will Learn in This Episode: What it means to be a trusted agency leader Why trust is the cornerstone of success for any business How to create a high-trust environment at your agency Ways to help new team members adapt to a trusted environment Why “fear-led” environments have wiped out so many businesses How to determine whether or not you are a trusted leader What to do in order to start becoming a trusted leader

    • 47 min
    AI and the future of agency tools with Paul Roetzer

    AI and the future of agency tools with Paul Roetzer

    Whether we realize it or not, artificial intelligence (AI) has already impacted countless aspects of our everyday lives. And as the technology we rely on continues to adapt and change, those changes will inevitably shape the future of our businesses, our industry, and our society. As agency owners, it’s our job to stay ahead of those changes — even if the thought of an AI-driven agency is, understandably, a little intimidating.

    Our guest on this episode of Build a Better Agency, Paul Roetzer, is not only an expert on all things AI, but he’s also someone who is dedicated to helping agency owners and other industry professionals. Paul teaches those agency owners and industry professionals how to pilot and scale AI technology so they can use it to drive efficiency, growth, and creativity for their business.
    During our enlightening conversation, Paul demystifies the fascinating realities of artificial intelligence by walking us through what it really is, how AI agency tools can help make us better at our jobs, and why shaping the future of marketing starts with understanding how to use AI platforms, programs, and services responsibly.
    A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

    What You Will Learn in This Episode: How artificial intelligence will — and already is — shaping the future of agency tools Why AI is NOT here to take your job Where you’re already seeing AI in your everyday life, and where you WILL see it in marketing in the marketing world What AI technology can do to help you make your agency smarter right now Why Paul says that you don’t need to go shopping for AI tools — and what to do instead How AI agency tools can be used to drive efficiency and growth for your business What Paul believes a “Next Gen” agency looks like — and how to become one

    • 44 min
    A behind the scenes look at inbound leads with Eric Stockton

    A behind the scenes look at inbound leads with Eric Stockton

    As agency partners, we have access to an insane amount of backend data and insights into our clients’ business. Now what? How can we use all of that data to build momentum in our clients’ revenue pipelines and translate those insights for them so that they can make the case when they’re at the table with the decision-makers on their team?

    On this episode of Build a Better Agency, we’re joined by CRM and sales expert Eric Stockton, VP of Demand Generation at SharpSpring. Eric gives us a behind-the-scenes look at the industry-wide shift in focus from outbound marketing to inbound lead generation. We talk about what this means for agencies and how we can help our clients adjust to a “quality over quantity” mindset — without freaking them out.
    Eric is a past keynote speaker at a series of marketing-related trade shows, including MarketingSherpa events, eCommerce Retail Executive Summit, Email Summit, B2B Demand Generation Summit, ContentBiz, MarketingExperiements virtual events, and Affiliate Summit.
    A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

    What You Will Learn in This Episode: Why the industry is shifting its focus from outbound to inbound leads — and what that means for agencies How to help our clients make that shift without freaking out Why focusing on quality over quantity does NOT mean you’ll be getting fewer leads What Eric means when he tells his clients to focus on their “North Star” metrics Whether or not the “quality game” is truly sustainable Ways we as agency partners can help clients divorce themselves from metrics they don’t — or shouldn’t — care about

    • 52 min
    Aligning worldviews in agency relationships with Karley Cunningham

    Aligning worldviews in agency relationships with Karley Cunningham

    How does your agency show up in the world? As agency owners, we have a responsibility to know what’s going on — with our business, our employees, and our clients. There’s a lot going on in the world, and understanding how these things affect the worldviews of others in our space is the first step in deepening our agency relationships, elevating our business, and making sure we go beyond the “one-word” values our industry seems to be riddled with.

    In this episode of Build a Better Agency, Karley Cunningham of Big Bold Brand joins me to talk about ways agencies can actually implement their mission, vision, and values into their processes in order to leverage them as strategic branding tools. She also offers expert insights into identifying the worldviews of the audiences who matter most to you, knowing when to take a stance on the important issues, and what to do when your worldviews no longer align with those of your clients.
    Brand Strategist and Business Growth Accelerator Karley Cunningham takes businesses from overcrowded, competitive spaces out into blue ocean territory where they can confidently stand out and thrive as brand leaders in their sector.
    Having built three successful businesses, Karley knows what it takes to start, develop and lead a company that delivers results. Her entrepreneurial success story is featured in the awarded book: The Widest Net by Pamela Slim. In addition, she’s a sought-after mentor and speaker for national and international business organizations and the host of The Made Possible Podcast.
    Believing deeply in the practice of givers gain, she is well-known and networked and rarely goes a day without making a referral or connection. As a former pro athlete, Karley is performance-driven. An avid mountain athlete, she is a two-time finisher of the BC Bike Race, a seven-day, 325 km mountain bike stage race, and is always looking out for her next trail running adventure. When not focusing on the business or expanding her network, she can be found somewhere in the mountains of the Pacific Northwest with her wife and dog in their 4×4.
    A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

    What You Will Learn in This Episode: How to proactively influence the way your agency shows up in the world Why it’s important to understand our client’s worldviews, how they align with our own, and what that means for our business Ways to implement your mission, vision, and values as strategic branding tools How to accelerate your business, improve employee retention, and deepen client relationships by taking your mission, vision, and values “off of the page” When it’s important to take a stance on important issues, and how to start those conversions with clients What your consumers want to know about where you stand How to identify and align the worldviews of the audiences who matter most to you

    • 56 min

Customer Reviews

4.9 out of 5
242 Ratings

242 Ratings

maddie@podcastingyou ,

Incredible podcast!

This podcast is a must listen for anyone looking to level up their business strategies and improve their approach to scaling up their agency. Drew is a great host and he and his guests provide practical, actionable advice.

Julie-Your Expert Guest ,

Addicted to these episodes to help scale our agency

Drew is so generous with his advice for agencies looking to scale. His guests are well-vetted and provide insight on all aspects of agency management. Top notch show!

megan@podcastingyou ,

Amazing Content!

Drew does such a good job covering a variety of topics. The guests offer valuable insight as well. I would recommend this podcast to anyone looking to be inspired and informed!

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