Building a Cybersecure Foundation in Healthcare with Kevin Heineman of Lyric

In This Episode:

Kevin Heineman shares his experience as the Chief Information Security Officer at Lyric, a company he describes as a "30-year-old startup." Kevin explains Lyric's transition from being part of Change Healthcare to becoming an independent entity focused on payment integrity for major health insurance carriers. He dives into the company’s foundational approach to security, including leveraging the NIST cybersecurity framework to establish robust governance, endpoint security, and monitoring systems.

Kevin highlights Lyric’s unique approach to integrating AI—not as a general tool like ChatGPT, but as a bespoke solution tailored to healthcare data. He underscores the importance of building secure AI models by focusing on data governance, input-output controls, and ongoing monitoring. His reflections on navigating a fully remote organization, alongside the company’s emphasis on recruiting talent nationwide, provide valuable insights for modern businesses.

From his early days in consulting to his current role, Kevin discusses the value of adaptability and continuous learning. He shares his take on the future of AI and the need to embrace it as a productivity tool rather than a replacement for critical thinking or technical skills. With his coined term "AI obesity," Kevin warns against over-reliance on technology and emphasizes a balanced, responsible approach to innovation.