Building a Winning Culture [EP:161]

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Navigating Business Highs and Lows: Lessons in Leadership and Growth

In this episode, Jen and Todd delve into the complexities of managing a business, emphasizing the importance of embracing both the highs and lows. 

They discuss the significance of starting conversations without overthinking potential outcomes and advocating for proactive dialogue in all aspects of life. 

They share insights into leadership by example, particularly in cultivating a positive work environment and guiding young professionals. 

The duo highlights their experiences in running a salon, focusing on team dynamics and core values, and celebrating wins while preparing for challenges. 

Jen and Todd also stress the impact of positivity and fun in the workplace and the need for self-reflection to steer a business in the right direction.

00:00 Introduction and Greetings
00:24 The Ups and Downs of Business
01:01 Opening Takes: Start the Conversation
02:33 Opening Takes: Start Where You Are
04:48 Celebrating Success and Team Culture
08:31 Handling Challenges and Bad Reviews
13:37 Leadership and Team Development
19:07 Hiring Young Professionals: Our Approach
19:37 Finding the Right Fit: Tori's Success Story
20:04 Challenges and Lessons in Hiring
22:16 The Importance of Core Values
23:24 Handling Team Dynamics and Culture
26:49 Encouraging Team Participation
31:01 Flexible Scheduling and Staff Well-being
34:07 Closing Thoughts and Call to Action

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