Building Box's AI Platform: Enterprise Lessons in Scaling LLMs | Ben Kus, CTO of Box

On this episode of Deployed: The AI Product Podcast, we sit down with Ben Kus, CTO of Box, to unpack how they built a secure, scalable AI platform within their enterprise content management system. Ben shares candid insights from Box's journey integrating AI capabilities while maintaining enterprise-grade security for sensitive customer data. Learn practical strategies for evaluating AI quality without accessing customer data, building internal platforms that engineering teams want to use, and designing architecture that can evolve with rapid AI advances. Whether you're integrating LLMs into an established product or building new AI features, this conversation offers valuable lessons on balancing innovation with enterprise requirements. Join Ian, Co-Founder and CEO of Freeplay, for this in-depth discussion on scaling AI responsibly in the enterprise.