CareOps: Optimizing clinical workflows | Rik Renard (Co-Author of CareOps and Director of Clinical Strategy at Awell (NOT Amwell‪)‬ Digital Thoughts Podcast

Rik Renard is the Co-Author of CareOps and Director of Clinical Strategy at Awell (NOT Amwell). With CareOps they want to bring the worlds of clinical experts, clinical operations, software engineering, product management and medical compliance together around the practices and processes to build, operate and optimize software powered care flows that drive outcomes improvements for patients and efficiencies in care delivery.Awell is a low-code platform used by clinical and product teams to design clinical workflows and integrate them into their tech stack. With Awell, care organizations automate routine clinical tasks, synchronize data between systems and drive seamless coordination between care teams and patients. Awell’s customers have improved the lives of hundreds of thousands of patients across a wide array of medical conditions. They achieved results such as a 50% increase in care team capacity, a 40% reduction in length of stay, and a 25% reduction in emergency room admissions.In this episode, Rik talks about:* What are healthcare organizations looking for* Why automating clinical workflows can make a large impact* Why collaboration is key to advancing healthtech* How to get your first customers* How to educate the market and create brand recognition to gain trustHow to reach Rik:* LinkedIn: https://www.linkedin.com/in/rik-renard/* Twitter: https://twitter.com/rikrenard* CareOps: https://www.careops.org/* Awell: https://www.awellhealth.com/How to reach Zain:* LinkedIn: https://www.linkedin.com/in/zainmsyed/* Twitter: https://twitter.com/zainsyedpharmd/* Newsletter: https://zainsyed.substack.com/Links to other platforms to listen:* Apple Podcast: https://rdar.li/apple-podcast-link* Spotify: https://rdar.li/spotify-link* And all other platforms! Just search “digital thoughts podcast”* If it is not on the one you use send me a message and I will get it on thereThings referenced in the episode:* Health Tech Nerds: https://www.healthtechnerds.com/* The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win: https://amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/0988262592Music used:* Daystar - Sugar CookieThank you so much for your support!How can you support others:Please consider donating to the less fortunate. This is a reminder not only for you but also for myself.Here is a charity I donate toor donate to a charity of your choice. A little bit goes a long way.How can you support me:If you want to support me there are 2 ways you can for free* Give this podcast a 5-star rating on Apple Podcast and/or Spotify* Share this with anyone you think would enjoy thisPlease do not hesitate to reach out if you have any questions or leave a comment.You can connect with me on LinkedIn!If you enjoyed what you read please consider subscribing and sharing!I hope you have a great day! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit zainsyed.substack.com