CarePoints

Lone Star Communications
CarePoints

Navigating the complex landscape of healthcare technology can feel like playing a game of Double Jeopardy. CarePoints, a new podcast series hosted by Kenny Schiff, will equip clinical directors, hospital administrators, and other stakeholders with insights to explore and actualize technology-driven solutions for improved outcomes. What he does: A healthcare industry veteran, Kenny is the Founder of CareSight, a cloud-based patient care analytics company. In October 2022, CareSight was acquired by Lone Star Communications. Though healthcare colleagues often mistake him for an engineer, Kenny instead describes himself as an explainer teacher, translator, and problem solver. His interest in technology started early on and he has leveraged it as a way to support his musical pursuits. Organization: Lone Star Communications, Inc. Words of wisdom: “For me, the value of technology is not the ‘cool factor,’ not the bits and bytes. It's about what it can do for humanity and healthcare. It's about making patients safe and satisfied, helping to avoid adverse events, and improving the work life of staff.”

  1. Episode 15: Optimizing Tech Utilization in Hospitals

    30 OCT.

    Episode 15: Optimizing Tech Utilization in Hospitals

    Episode Summary In this episode of CarePoints, Kenny Schiff chats with Patti Artley and Amy Ricords about the challenges and successes of hospital technology adoption. They emphasize involving frontline staff in tech decisions, bridging gaps between purchasing and implementation, and the importance of thorough planning and ongoing education. The episode also explores the potential of data integration and AI in enhancing patient care and hospital efficiency.  This Episode’s Guests: Amy Ricords  Vice President of Customer Relationship Peak Outcomes   Amy’s expertise lies in understanding client challenges and ensuring that technology solutions enhance patient care and operational efficiency. Passionate about the transformative potential of AI in healthcare, she is dedicated to balancing technological advancements with streamlined processes to improve outcomes for both patients and clinicians.  Connect: LinkedIn   Patti Artley  Chief Clinical Officer and Chief Nursing Officer at Medical Solutions  Patti’s leadership is characterized by a commitment to evidence-based practices and the advancement of healthcare quality through innovative solutions. She is a strong advocate for enhancing data integration within healthcare systems, emphasizing the importance of collaboration with health information experts to drive meaningful improvements in patient care and clinical workflows.  Connect: LinkedIn   Key Takeaways   Involving frontline staff in identifying challenges and solutions is crucial for successful technology adoption, as it ensures the tech addresses real needs.  Clear communication between purchasing and implementation teams prevents disconnects that can hinder success. Dedicating significant time to planning (60%) over implementation (10-20%) leads to better outcomes and smoother rollouts.  Continuous training and collaboration with vendors are essential for effective, sustained technology use. This ongoing partnership helps adapt to updates and ensures tech solutions remain beneficial long-term.  Establishing clear metrics before implementation is critical for tracking ROI and assessing effectiveness.   Better data integration optimizes patient care and operational efficiency by allowing systems to work cohesively. Involving health information experts can enhance interoperability, maximizing technology’s potential.  Technology alone doesn’t transform healthcare; effective integration and thoughtful utilization are what drive meaningful change. By focusing on strategic use, hospitals can maximize technology’s impact on patient care.  Connect with Lone Star Communications   ☑️ Follow us on YouTube and LinkedIn.   ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com.   CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 32 years, Lone Star Communications has been focused on transforming healthcare and education through innovation

    34 min
  2. Episode 14: Failing on Falls: The Race to Make Hospitals Safer

    30 SEPT.

    Episode 14: Failing on Falls: The Race to Make Hospitals Safer

    Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Guy Meger, Elaine Bridge, and Tim O’Malley about the challenges of implementing new at-home technologies to prevent falls in elderly patients. They discuss the critical need for seamless integration of these technologies into daily routines and the importance of training patients and caregivers to maximize their effectiveness. The conversation also highlights the role of data analytics in monitoring patient safety and the ongoing evolution of fall prevention strategies within healthcare settings.  ### This Episode’s Guests Guy Meger Vice President and Head of the Vayyar Care Business unit, Vayyar Focusing on leveraging data analytics and wearable technologies, Meger has led initiatives that transform healthcare practices through continuous monitoring and predictive insights. His work aims to bridge the gap between cutting-edge technology and practical healthcare applications, enhancing both patient outcomes and operational efficiency in clinical settings. Connect: LinkedIn  Elaine Bridge Principal Consultant, Over the Bridge Consulting, LLC She has dedicated much of her career to improving patient care, focusing on safety, quality, and operational efficiency in healthcare settings. Her passion for patient advocacy and nursing excellence has shaped her approach to leadership, driving her efforts to create better outcomes for both patients and healthcare staff. Connect: LinkedIn  Tim O’Malley Vice President and Division Manager of TPC Systems healthcare unit, TPC Systems With extensive experience in leading health tech organizations, O'Malley has been instrumental in developing and implementing cutting-edge solutions that improve clinical workflows, patient care, and overall hospital efficiency. He is dedicated to using technology to enhance healthcare delivery and drive more effective, patient-centered outcomes in clinical settings. Connect: LinkedIn ## Key Takeaways By utilizing wearable devices, telemonitoring, and advanced AI algorithms, healthcare providers aim to reduce fall risks for patients, particularly those in high-risk groups like the elderly. These technologies allow for continuous monitoring and predictive analytics, providing real-time insights that can inform fall prevention strategies. Successful implementation of these technologies requires more than just equipment—it hinges on proper staff training and ensuring patient education. When staff members understand how to use technology effectively, and patients are informed about its benefits, fall prevention efforts are significantly enhanced. Proper adoption across both ends is key to maximizing the effectiveness of tech-driven interventions for safety improvements. Challenges like infrastructure limitations and alarm fatigue can hinder the efficacy of these technologies. Many healthcare facilities may not have the resources to support the integration of advanced systems, and constant alerts can overwhelm staff, reducing the response to critical events. Finding a balance between technological integration and operational feasibility is critical to success. Collaborations between tech developers, healthcare providers, and data scientists are essential for refining these systems. By leveraging real-world data and continuous learning from AI algorithms, healthcare teams can create a more targeted, responsive approach to fall prevention. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn.  ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com.  CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 32 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.

    33 min
  3. Episode 13: The Vocera Difference: Beyond a Panic Button

    8 AOÛT

    Episode 13: The Vocera Difference: Beyond a Panic Button

    Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Stryker’s Peter Kraslawsky and Lone Star Communication’s Jonathon Murphy, where they discuss the integration of Stryker's Vocera wearable communications platform with Rauland's educational platform, Telecenter U—an integration that aims to enhance communication and life safety in educational institutions. Their discussion covers the features, benefits, and use cases of the integration, as well as the future of the Vocera solution in schools. This Episode’s Guests Peter Kraslawsky Manager - Strategic Partnerships, Stryker Peter is a seasoned professional at Stryker, where he leverages his extensive expertise in healthcare and educational technology and solutions to drive innovation and improve patient outcomes and school safety. With a strong background in product development and strategic management, Peter has successfully led numerous projects that enhance operational efficiency and support healthcare and educational professionals. His dedication to excellence and passion for advancing medical technology make him a valuable asset to Stryker, the healthcare and education industries. Connect: LinkedIn Jonathon Murphy Technology Innovation Specialist, Lone Star Communications Jonathon began working for Lone Star in 2000 and has worked in almost every department—starting in installation, then as a service technician, and eventually in IT. As a service technician and system programmer, he gained valuable experience in building direct customer relationships, which led to a position as an education sales representative and his current role as a technology innovation specialist. Key Takeaways Lone Star’s integration of Vocera with Rauland's Telecenter U provides a comprehensive solution for communication, emergency response, and security in educational settings, addressing the limitations of traditional communication and life safety platforms. The Vocera solution offers voice-enabled communication and mobility, allowing teachers and staff to initiate lockdowns and emergency protocols from anywhere within the school. The future of Vocera solutions in education involves streamlining workflows, integrating various communication modalities, and enhancing security measures to create a comprehensive fabric of protection for teachers and students. The partnership between Stryker and Lone Star Communications offers a cost-effective and flexible solution that covers multiple communication needs in educational institutions, providing a one-size-fits-all approach to communication and emergency response.  Chapters [00:23] Introduction to the Stryker-Lone Star partnership [02:15] Exploring the Vocera solution for education [03:20] Vocera vs. traditional communication and life safety platforms [05:52] Integration of Vocera and Telecenter U for emergency communication [08:27] Examples of voice-enabled mobility and lockdown initiation [12:58] Capabilities and advantages of Vocera over walkie-talkies [14:04] Comprehensive communication solutions for educational institutions [15:56] The four pillars of security and the future of Vocera [18:27] Built-in voice command scenarios [21:00] How to find out more about Stryker and Vocera Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 32 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.

    23 min
  4. Episode 12: Do Hospitals still need Middleware and CC&C?

    25 JUIN

    Episode 12: Do Hospitals still need Middleware and CC&C?

    Podcast Episode Summary  In this episode of CarePoints, Kenny Schiff interviews digital health specialists John Elms and Brian McAlpine about the role of middleware and clinical communication and collaboration (CC&C) in the hospital enterprise. They explore the evolution of connected devices and workflows, the challenges in managing medical device alarms and alerts, and the impact of accidental architecture in healthcare organizations. Also discussed is the intersection of CC&C and patient engagement, the future of nurse call systems in an EHR-centric universe, and the potential for a single comprehensive platform for communication in healthcare.  ###  This Episode’s Guests  John Elms Strategic Adviser, Meerkat Technologies  Co-founder of Connexall USA and former Chief Product Officer at TigerConnect, John is an accomplished executive with over 25 years of leadership experience in the high tech industry. His career spans various roles, including CEO positions at public and privately held companies, venture backed startups and his own entrepreneurial ventures.  Connect: LinkedIn    Brian Mcalpine  Digital Health Consultant, Cirkel Consulting Group  Brian McAlpine has spent most of his 30-year career assisting innovative startups with developing and taking to market solutions focused on the provider side, primarily in acute care. His career has been focused on developing new markets in healthcare IT including device data integration, connectivity workflows, alarm management, clinical surveillance, clinical communications, patient engagement, and medical devices segments.  Connect: LinkedIn ### Key Takeaways  Middleware and CC&C play a crucial role in the hospital enterprise and have evolved from bridging systems like nurse call and telemetry to enabling clinical workflow on smartphones and other devices.  Progress in managing medical device alarms and alerts has been limited due to manufacturers' reluctance to cede control of workflow and integration.  “Accidental architecture” comes from the lack of a comprehensive design and planning process, and has resulted in complex and unmanageable integrated systems in healthcare organizations.  There is a need for a comprehensive platform that combines messaging, patient engagement, and all forms of communication in healthcare.  The future of nurse call systems in an EMR-centric universe depends on regulatory changes and the ability to integrate with IP-based patient engagement systems.  Patient engagement technologies are becoming increasingly important, both inside and outside the hospital, and may impact the future of CC&C and nurse call systems.  ### Chapters  [00:25] Introductions  [01:05] The evolution of middleware and CC&C in hospitals  [04:45] A tug of war between customers’ and manufacturers’ needs  [06:55] Impact and challenges of “accidental architecture”  [12:00] Epic-centric alarm and alert presentations  [15:00] The obstacles facing standalone middleware  [19:15] Mid-term prospects and the role of building automation systems  [22:15] The need for more patient engagement  [28:15] Towards a comprehensive platform Connect with Lone Star Communications  ☑️ Follow us on YouTube and LinkedIn.  ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com.  CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experiences.

    36 min
  5. Episode 11: Is Your Hospital Ready for the Clinical Mobility Wave?

    6 MAI

    Episode 11: Is Your Hospital Ready for the Clinical Mobility Wave?

    Episode Description In today’s episode, Kenny Schiff sits down with Myron Wallace, founder of Cirkel Consulting Group, and discusses the challenges healthcare organizations face when integrating new mobile devices into their facilities. Myron provides insights into the differences in implementation between iPhones and purpose-built devices such as Zebra and Spectralink, the special technology requirements of a hospital environment, and how organizations without the proper infrastructure in place can prepare themselves for a secure and effective rollout.  Episode Summary In this episode of CarePoints, Kenny Schiff chats with Myron Wallace, founder of Cirkel Consulting Group, about mobile device integration in healthcare. They discuss the challenges and considerations in selecting and deploying mobile devices, particularly iPhones and purpose-built devices. They also explore the shortcomings of Epic in collaboration and communication and the importance of integrating alarms and notifications from various systems. Myron emphasizes the need for organizations to assess their readiness, consolidate technologies, and have a clear roadmap for device and platform selection. He also highlights the value of working with experienced consultants in the healthcare industry.  The Episode's Guest Myron Wallace Founder & Principal Consultant, Cirkel Consulting Group  Myron has been at the forefront of revolutionary business solutions for over 20 years. He has led teams to build technologies that have enabled tech start-ups to launch into the market, changed how businesses operate, and transformed how they communicate both internally and with their customers. His career spans product leadership experience within start-up and hyper-growth technology firms, such as TigerConnect, Alianza, consultant for various unified communications providers, and Halo Health. He’s a Senior Director and Product Line Executive at TigerConnect, where he drives the innovation of next-generation collaboration products for healthcare clients while continually optimizing product development and implementation practices and processes.  Connect: LinkedIn Key Takeaways  Mobile device integration in healthcare requires careful consideration of the existing internal network before selecting the next device and platform.  Integrating alarms and notifications from various systems is a complex, often overlooked challenge.  Purpose-built devices, unlike iPhones or Android, offer advantages in healthcare environments such as durability and specialized features.  Organizations should assess their readiness and be prepared to consolidate technologies and have a clear roadmap for device and platform selection.  Consolidation, workflow optimization, and vendor consolidation are crucial for the new enterprise.  Getting help from healthcare integration experts can ensure successful device integration and infrastructure management.  Chapters [00:00] Introduction  [00:58] Mobile Device Integration Journey  [06:35] Challenges with iPhone and Purpose-Built Devices  [07:57] Device Management and Infrastructure  [09:21] Considerations for Sustainable Solutions  [10:17] Challenges with Purpose-Built Devices  [11:14] Voice Calling Capabilities and Enterprise Communication  [12:42] Complexities of Healthcare Architecture  [13:36] Shortcomings of Epic in Collaboration and Communication  [15:02] Consolidation and Workflow Optimization  [18:24] Hybrid Approach and Vendor Consolidation  [20:49] Considerations for the New Enterprise  [22:12] Operationalizing Devices and Infrastructure  [23:41] Getting Help from Healthcare Integration Experts  [24:11] Introduction to Cirkel Consulting Group  [25:38] Conclusion  Connect with Lone Star Communications Follow us on YouTube and LinkedIn.  Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com.  CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 33 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experiences.

    26 min
  6. Episode 10: Data Across the Boards: Vizabli’s Acute Care Solution

    10 AVR.

    Episode 10: Data Across the Boards: Vizabli’s Acute Care Solution

    Episode Description  In this episode of CarePoints, host Kenny Schiff sits down with Vizabli’s Ron Nelson and Sarah Cannon. They discuss how Ron co-founded Vizabli to address the need for an acute care engagement solution that integrates data from multiple healthcare systems into a single platform that can serve clinical staff, patients and their families. Vizabli's solution goes beyond traditional patient engagement by bringing together digital whiteboards, mobile applications, virtual access to patient rooms, and real-time notifications for family members. Listen to the episode to find out more!  Episode Summary  Kenny Schiff, Ron Nelson, and Sarah Cannon discuss Vizabli, a company that offers an acute care engagement solution. Ron and Sarah discuss how Vizabli was conceived and its mission to improve communication and engagement in hospitals.   They explain that Vizabli's solution goes beyond traditional patient engagement by offering such features as digital whiteboards, mobile applications, virtual access to patient rooms, and real-time notifications for family members.   They also discuss current trends in the healthcare industry, including the need for technology to save time and address nursing shortages, the importance of family involvement in care plans, and the consolidation of devices.   Sarah explains the process of implementing Vizabli's solution, which involves close collaboration with the hospital and integrators to customize the system according to their needs. Ron mentions that Vizabli is focusing on standardizing their solution and enhancing the capabilities of their digital whiteboards and virtual care models in the coming year.   The episode concludes with information on how to learn more about Vizabli.    This Episode’s Guests  Ron Nelson, Vizabli  Co-founder and CEO An accomplished, high-performance executive sales and marketing leader, Ron has an established history of success in driving overall company performance in global sales organizations by embedding proactive change, building motivated sales, marketing, and sales operations teams, and generating game-changing business models in competitive markets.  Connect: LinkedIn    Sarah Cannon, Vizabli  VP of Operations  Sarah is an experienced business and sales operations manager with a demonstrated history of working in the medical device industry. She is adept at growing small businesses, being agile and working with ambiguity, as well as being knowledgeable in HR, finance, legal, logistics, fulfillment and production.  Connect: LinkedIn  Key Takeaways  Vizabli was created as a result of its founders experiencing a series of communication obstacles while caring for their hospitalized parents.  Vizabli’s platform adds new layers to traditional acute care engagement, including enhanced patient, family, and clinical engagement that allows real-time visual communication and interactive data display across multiple screens and devices.  Vizabli integrates a variety of hospital systems, such as Epic, through the Vizabli platform and disperses the data—schedules, care teams, visual alerts—to digital whiteboards, mobile devices, and other locations.  Vizabli’s technology addresses staff shortages by saving time, introducing digital whiteboards, getting virtual access into rooms, involving families in care plans, and consolidating devices to save wall space.  Vizabli weaves together many elements into an elegant, seamless, customizable presentation, making sure that patients, family members, and the care team all have a consistent level of understanding about a patient’s condition and needs.  Chapters  [00:30] Introduction of Vizabli’s Ron Nelson and Sarah Cannon  [00:53] Vizabli’s origins  [03:34] What makes Vizabli’s approach to acute care management unique, including patient, family, and clinical engagement  [05:00] The many aspects of Vizabli’s clinical engagement platform  [06:53] Vizabli integrates data—such as schedules, care teams, and visual alerts—from a variety of hospital systems and disperses it to multiple devices and displays  [08:10] What’s driving current trends in the industry and how Vizabli offers an ideal solution  [10:48] A step-by-step look at a typical Vizabli project, from discovery through implementation  [13:00] The ongoing conversation between Vizabli and its customers, which allows for ultimate customization  [14:12] The special value of Vizabli’s presentation: presenting info through “a single pane of glass”  [15:18] What’s next for Vizabli in 2024    Connect with Lone Star Communications  ☑️ Follow us on YouTube and LinkedIn.  ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com.  CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experience.

    18 min
  7. Episode 9: Nurse Call Systems Don’t Always Need Upgrades: Patient Experiences Do

    22 MARS

    Episode 9: Nurse Call Systems Don’t Always Need Upgrades: Patient Experiences Do

    Episode Summary  Carl Cox and Kyryll Keydanskyy are a bit of an unlikely pair.  With over fifty years of experience in the healthcare industry, Carl was a key player in early nurse call system innovation in the 1970s. Because he’s seen how far healthcare technology has come since then, he has a firm grasp on what is already working well for caregivers and healthcare delivery organizations (HDOs). Kyryll, on the other hand, is of a younger generation — he sees HDOs moving toward a more hospitality-inspired model in the coming years. As the Director of Engineering and Chief Product Officer of HatchMed, respectively, Carl and Kyryll are both committed to improving the usability and accessibility of consumer devices for patients in hospital settings.  Kyryll notes that while it can be tempting to rush into overhauling medical technology like nurse call systems, that level of disruption is often unnecessary and can even be detrimental to existing workflows.  That’s why HatchMed is on a mission to effectively adapt familiar consumer devices for healthcare settings. Carl and Kyryll are facilitating communication between patients and caregivers by pioneering patient-focused tablet solutions, some of which allow patients to use their own devices to control their environment and communicate with nurses.  In this episode of CarePoints with Kenny Schiff, Carl and Kyryll discuss numerous exciting and innovative HatchMed technologies. With a laser focus on improving the patient experience and supporting caregivers, HatchMed is out to prove that innovation sometimes requires working with what’s already in place, rather than uprooting existing structures and replacing them with entirely new systems. Featured on the Episode Name: Carl Cox What he does: Carl Cox is the Director of Engineering and Quality Control at HatchMed, with 50 years of design experience and 40 years of regulatory experience in the healthcare communication industry. Having spent much of this time with Chicago-based manufacturer Rauland-Borg, Carl began consulting in 2017, taking on HatchMed as a client before joining the company three years later in a full-time role.  Organization: HatchMed Words of wisdom: “That’s one of the areas that we’re focusing on: being able to give patients the same easy-to-use and familiar-to-use devices they use at home but that they can operate inside the hospital.” Connect: LinkedIn  Name: Kyryll Keydanskyy  What he does: Since Kyryll Keydanskyy, a Ukraine native and UW graduate, first joined HatchMed 7 years ago, he has been focused on taking consumer devices and reengineering them for healthcare use. How do you transform something as ubiquitous and easy to use as an iPad into a medical device or take the patient’s own phone and make it seamlessly control the nurse call system? Kyryll has created innovative hardware and software solutions to revolutionize these products for patients and care team members alike. A self-proclaimed tech fanboy, he is passionate about working alongside his design and engineering team to invent products that are intuitive to use, elegantly engineered, and most importantly, created to save both patients and care team members time at every step in their healthcare journey. Organization: HatchMed Words of wisdom: “Any new tech that we introduce to the hospitals needs to be balanced and integrated in a way that works with the existing systems and doesn't force the care teams to become IT people.” Connect: LinkedIn  Key Points Top takeaways from this episode  Aim to enhance existing systems, rather than overhaul them. Instead of completely gutting existing systems that work well, HatchMed augments nurse call systems and facilitates communication between patients and caregivers. Not only is this strategy more cost-effective than more drastic options, but it also allows care teams to continue using technologies that have been working for them without needing to be retrained.  Zero in on the “why” of implementing innovations. HDOs that are interested in implementing HatchMed technologies need to ask why they want or need an upgrade — this helps HDOs focus on the features that matter to staff and patients. “How do we save the nurses’ time? And how do we get patients home sooner and, ideally, happy?” asks Kyryll. Ultimately, HatchMed has experienced great success with HDOs that are committed to providing exceptional care for their patients while lightening caregivers' mental and physical load.  Don’t be afraid to start small and expand from there. Kyryll emphasizes that new technology needs a champion, and that champion needs a concrete plan for tech implementation. He recommends starting by rolling out a handful of impactful features and expanding the scope of the project down the road. Problems arise when HDOs want “to do everything all at once,” he says. Episode Insights [00:00] Combining experience and fresh ideas: Carl Cox and Kyryll Keydanskyy share their professional backgrounds and how they came to work together on numerous HatchMed technologies. [03:12] Balancing new tech with current systems: There’s always going to be a drive to implement new tech, but an overhaul may not be the ideal solution. Carl and Kyryll are committed to helping hospitals integrate patient-friendly tech into their existing structures.  [05:06] Prioritizing the patient: Nurse call systems have come a long way since the 1970s. What hasn’t progressed as rapidly or as steadily is communicative technologies that allow the patient to speak with their care team. That’s where HatchMed comes in.  [08:02] Increasing access to actionable data: Improving the flow of information between patients and caregivers can pay off in many ways. HatchMed technologies not only better the patient experience but also save time for nurses and help patients transition from the hospital to home.  [09:20] Enhancing rather than overhauling: HatchMed is extending what traditional nurse call systems can do by empowering patients with configurable screens that facilitate communication with their care team.  [11:55] Focusing on data security: HatchMed’s innovations streamline the patient experience via the patient’s personal device or smartphone. This presents some unique challenges in terms of safeguarding sensitive data.  [17:50] Augmenting equals cost savings: Implementing improvements incrementally is more cost-effective than building a new tower.  [19:29] Providing a universal experience: HatchMed’s interface is consistent from room to room, which offers a sense of continuity for patients and families.  [20:10] Identify your ‘why’: New technology is fun and flashy, but hospitals need to have a concrete plan regarding how and when technology will roll out. HatchMed has had success starting with small roll-outs and ramping up implementation down the line.  [22:10] Necessary structural components: In terms of infrastructure, a hospital needs to have an Ethernet drop or reliable Wi-Fi connection in order to use HatchMed’s products.  Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at star@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experience.

    30 min
  8. Episode 8: Lone Star Launches Alairo® Solutions

    26 FÉVR.

    Episode 8: Lone Star Launches Alairo® Solutions

    Episode Description In the newest episode of CarePoints, host Kenny Schiff interviews Jeff Richard, the new president of the Alairo Solutions Group, along with Justin Bailey, Lone Star's R&D Director and CTO. They discuss Lone Star's legacy in healthcare its investment in innovation and expanded consultative services, and how the newly integrated Alairo Solutions will use its A.I.-assisted fall prevention and alarm analytics platforms to build on that legacy. According to Justin and Jeff, Alairo will bring customers more and better services while maintaining continuity with the Lone Star brand. Episode Summary  Kenny Schiff, Jeff Richard, and Justin Bailey discuss the evolution of Lone Star Communications and its focus on delivering innovative products and services to improve healthcare operations and metrics. Jeff, who was previously a Lone Star customer, shares his vision for Alairo Solutions to build on Lone Star's legacy and provide augmented solutions and consulting services in the healthcare industry. Justin explains that the new entity doesn't change the relationship with Lone Star customers, but rather offers additional products and services seamlessly. They also discuss the Alairo platform, which integrates different functionality modules to maximize value for end users. Jeff highlights the focus on investment partners and the need to address healthcare challenges, primarily fall prevention, and getting Alairo out to the masses so it can prove its value in the clinical practice environment. The episode concludes with a reminder of Lone Star's commitment to providing technology, services, and measurable results to its customers. This Episode's Guests Jeff Richard, Alairo President of Alairo Solutions Group Before being appointed President of Alairo Solutions, Jeff Richard was Lone Star Communications’ CTO. A former customer of Lone Star, his 23 years of experience in the healthcare industry and as a business owner have left him with strong leadership skills combined with clinical and operational experience in building and leading teams. Connect: LinkedIn Justin Bailey, Lone Star Communications As Lone Star Communications’ R&D Director & CTO, Justin is responsible for leveraging new technologies to improve patient and caregiver experience. He has been with Lone Star since the late 1990s. Connect: LinkedIn Key Takeaways ★       As a natural extension of the Lone Star brand, Alairo’s mission is to help customers get the most out of new and existing technology systems—excelling with nurse call but also capable of much more. ★       With Alairo, Lone Star is doubling down on its mission to improve the lives of patients and caregivers by offering expanded healthcare solutions and consulting and filling persistent gaps in clinical practice. ★       Alairo’s products will be integrated seamlessly with Lone Star’s other offerings, ensuring consistent relationships with customers. ★       Alairo’s different functionality modules work together as a unified whole, complementing and augmenting not only the nurse call system but other clinical solutions in the environment. ★       With patient falls continuing to rise in U.S. hospitals, Alairo’s innovative fall prevention technology will be given top priority. ★       Alairo’s focus in the coming year will be on finding investment partners to help spread Alairo’s reach in the clinical practice environment and provide value and positive outcomes for customers.  Chapters [00:30] Introduction of Jeff and Justin, Alairo's Mission [01:35] Lone Star’s legacy and evolution [03:15] Jeff’s background and the opportunity to provide augmentative healthcare solutions [05:20] A seamless transition for Lone Star customers [06:05] The value of Lone Star’s Professional Services Team [06:55] Maintaining consistent customer relationships [07:50] Alairo: a comprehensive platform for transforming healthcare through innovation [08:50] Alairo’s different functionality modules and The Grand Unified Theory of Healthcare [09:55] Opportunities for Alairo, looking into the future Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare industry. For over 32 years, Lone Star Communications has been focused on transforming healthcare through innovation and empowering improved caregiver and patient experience.

    14 min

Bande-annonce

Notes et avis

5
sur 5
2 notes

À propos

Navigating the complex landscape of healthcare technology can feel like playing a game of Double Jeopardy. CarePoints, a new podcast series hosted by Kenny Schiff, will equip clinical directors, hospital administrators, and other stakeholders with insights to explore and actualize technology-driven solutions for improved outcomes. What he does: A healthcare industry veteran, Kenny is the Founder of CareSight, a cloud-based patient care analytics company. In October 2022, CareSight was acquired by Lone Star Communications. Though healthcare colleagues often mistake him for an engineer, Kenny instead describes himself as an explainer teacher, translator, and problem solver. His interest in technology started early on and he has leveraged it as a way to support his musical pursuits. Organization: Lone Star Communications, Inc. Words of wisdom: “For me, the value of technology is not the ‘cool factor,’ not the bits and bytes. It's about what it can do for humanity and healthcare. It's about making patients safe and satisfied, helping to avoid adverse events, and improving the work life of staff.”

Pour écouter des épisodes au contenu explicite, connectez‑vous.

Recevez les dernières actualités sur cette émission

Connectez‑vous ou inscrivez‑vous pour suivre des émissions, enregistrer des épisodes et recevoir les dernières actualités.

Choisissez un pays ou une région

Afrique, Moyen‑Orient et Inde

Asie‑Pacifique

Europe

Amérique latine et Caraïbes

États‑Unis et Canada