42 episodes

Welcome to the Client Experience Revolution with Riah Gonzalez. In this podcast, we will discuss how we will come together as a business community and teach business owners on how to re-engage with the clients they already have in a heart-centered way. Support this podcast: https://anchor.fm/amariah-gonzalez/support

Client Experience Revolution Podcast Riah Gonzalez

    • Entrepreneurship
    • 5.0 • 8 Ratings

Welcome to the Client Experience Revolution with Riah Gonzalez. In this podcast, we will discuss how we will come together as a business community and teach business owners on how to re-engage with the clients they already have in a heart-centered way. Support this podcast: https://anchor.fm/amariah-gonzalez/support

    Ep 41: Accountability: A Gentle Butt-Kick Towards Success

    Ep 41: Accountability: A Gentle Butt-Kick Towards Success

    Accountability -- Do we crave for it? Or do we resent it? What does it mean for us?



    Seeing too many women give up on their dreams gave Viktoria the drive to take action and make a difference. This is how she developed her BlockBuster™ Accountability Program.



    Each person requires a different approach when it comes to understanding and achieving accountability.  Viktoria has the perfect approach for each one.



    In this episode, Viktoria Talks about:

    - The Real Meaning of Accountability

    - The Importance of Accountability in Your Business

    - What the Accountability program is about and Who It Is For

    - What the BBA Can Do For You

    - The SOPS Method

    - How You Can Get Started



    At the end of this conversation, my biggest takeaway was what Viktoria said in the beginning, "Being accountable for someone other than yourself moves you."



    And true enough, remembering that we do the things we do for the people in our corner gives us the energy to go forward. 

    Think of all the people who support you and who mean the world to you. Take a deep breath and say, "Accountability is my friend." 



    With love and light,



    Riah



    Connect with me:

    Twitter: @theriahgonzalez

    FB: Client Experience Revolution Group

    IG: @linq.consulting

    --



    Connect with Viktoria:

    FB: Business Block Buster

    Web: BBA Programs

    FAQs: https://businessblockbuster.com/faq

    LI: Viktoria Szilagyi, PCC


    ---

    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Support this podcast: https://anchor.fm/amariah-gonzalez/support

    • 26 min
    Ep 40: Money Mindset and Practical Moolah Tips

    Ep 40: Money Mindset and Practical Moolah Tips

    Money represents different things for different people. To some, it may mean choice -- the ability to choose what makes you happy and what will make you feel fulfilled. To others, it may mean time -- more time for themselves, for family and for the things they love.



    Today, we have Beth Hostetler. When she shifted from being a CPA and went into Core Wound Healing, everybody went, "What?"



    But she stuck to her guns. And she is a great example of how the right mindset can bring you the right results!



    Beth believes that, "If your belief system does not align with the actions that you want to perform, then it will not work at all."



    But before starting with an entirely new belief system, we need to deconstruct our older ones. The most common questions that women ask about money and their journey to entrepreneurship and independence are:



    1. Can I really get paid to pursue my passion?

    2. If it's deductible, should I buy it?

    3. How can I spend responsibly?

    4. Should I really get a bookkeeper?

    5. Should I be proud of working too much?

    6. Can I allow myself to be proud of my achievements and my earnings?

    7. What kind of business should I register as? Can I change it later on?

    8. How can I improve the way I receive money?



    In today's episode, Beth answers all these questions and gives us practical and solid moolah tips from her own experience. And not just that, Beth encourages us to pursue our passions and find the value in investing in YOU...being YOU.



    As she would fondly say, "It's time to be YOU. It's safe to be YOU."



    Will my love,



    Riah





    Connect with me:

    Twitter: @theriahgonzalez

    FB: Client Experience Revolution Group

    IG: @linq.consulting

    --

    Connect with Beth:

    FB: Beth Hostetler

    IG: @eahostetler

    Everywhere Else: www.flow.page/healwithbeth


    ---

    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Support this podcast: https://anchor.fm/amariah-gonzalez/support

    • 51 min
    Ep 39: Designing Your Company Culture With Heart

    Ep 39: Designing Your Company Culture With Heart

    Gabriela is the founder of Calibrated Leadership. They know that behind every winning leader there is a winning team, behind any successful business there is unified effort and desire for excellence.



    Whether you come from a corporate or a small business backdrop, Gabriela believes that the DEDICATION with which you lead plays a very important important part.



    We got a handful of valuable leadership insights from Gabriela. Check out the rest of them and listen in to see what we learned about each of them: 



    1. The resume doesn't always indicate success

    2. Hiring doesn't end after an employee has joined

    3. Humans crave validation but rewards and recognition are the in short supply in organizations

    4. Leadership does not start with "I"

    5. "Tailorism" -- does it work?

    6. CRMs are for your employees too!



    Employees see it when you are in or out of touch with what matters to them. It's easy to forget about these tiny things when we are pressed for results.



    It's important to remember that there are human components to leadership that we always have to be aware of.



    As Gabriela reminded us, "Bring curiosity to your leadership and do not be afraid to try new things, taking into account the dynamics of your organization."



    And..."When you set your mind to doing something, do it well!"



    --

    Connect with me:

    Twitter: @theriahgonzalez

    FB: Client Experience Revolution Group

    IG: @adminprestigeplus

    --

    Connect with the Gabriela:

    LI: Gabriela Manciulea

    FB: Productivity Think Tank

    Web: calibratedleadership.com


    ---

    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Support this podcast: https://anchor.fm/amariah-gonzalez/support

    • 30 min
    Ep 38: Marriage and Business: Can You Win At Both?

    Ep 38: Marriage and Business: Can You Win At Both?

    Dr. Sakeisha and Eric Hylick - the powerhouse couple on today's episode talk about the realities of marriage and shifts in dynamics when business comes into the fray.



    How does one spouse on a 9 to 5 job and another one who is an entrepreneur balance their marriage and life? How do these dynamics affect each spouse? Their children? Their intimacy?



    What if both of you are entrepreneurs?



    What do couples need to do to avoid resentment when it comes to inconsistencies in income? In visions and in passions? The Hylicks' words of wisdom are: Never make a permanent decision in a temporary situation.



    At the end of the day, we will learn about the best ways to use COMMUNICATION, TRANSPARENCY and LOVE.



    When you're in business, things can be scary and there's so many ups and downs. Having someone on your side as cheerleader can be a great source of strength and motivation.



    In marriage, there will be good and bad seasons too. What's important is being present for each other today and for all tomorrows to come.



    So to go back to our question, the answer is yes. YOU CAN have a healthy and happy marriage while being successful in business too. Like anything precious, it will take a lot of work, effort and time. But it'll all be worth it. 💜




    --

    Connect with me:

    Twitter: @theriahgonzalez

    FB: Client Experience Revolution Group

    IG: @adminprestigeplus

    --

    Connect with the Hylicks:

    Twitter: @marriagecanwin

    FB: Marriages Can Win

    IG: @marriagecanwin


    ---

    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Support this podcast: https://anchor.fm/amariah-gonzalez/support

    • 47 min
    EP 37: Delegate That Sh*t!

    EP 37: Delegate That Sh*t!

    There are four questions that you need to ask yourself before deciding to delegate a task. And this is going to look like a long list of questions, but you'll be glad you asked yourself:



    *WHY (is it important)? - Do you want to delegate to save time? Reduce stress? 

    * WHAT (can you delegate)? - Social media management? Bookkeeping? Customer Service?

    *WHO (is going to do the work?) - do you want to sign an employee or hire an independent contractor? Do you want to outsource or go domestic? How much can you afford?

    *HOW (do you find that somebody)? - What websites or methods can you use? Do you do it yourself or get an agency to do it for you?



    I've obviously asked myself these questions a lot of times and I've found the perfect balance. No matter what stage you are in your business, you can't do it all and THERE IS help that you can afford.



    If you ever need someone to walk you through the whole process, I'm your person! 



    Talk soon?



    Love,

    Riah



    --

    Connect with me:

    Twitter: @theriahgonzalez

    FB: Client Experience Revolution Group

    IG: @adminprestigeplus


    ---

    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Support this podcast: https://anchor.fm/amariah-gonzalez/support

    • 21 min
    Ep 36: Create Your Own Superwoman Everyday

    Ep 36: Create Your Own Superwoman Everyday

    Believe it or not, Jessica Samson struggled with weight in her "past life". And being the superwoman that she is, she used this challenge to turn her life and her habits around.



    Now, Jessica is on a mission to end restrictive diets forever, make you lose those love handles and give you back that energy that you had in your 20's!



    So how do we works towards being the superwoman that we deserve to be? How do we feel good and fall in love with ourselves again? Jessica shares some of her strongest strategies:



    1. Planning - From the moment you wake up, you begin making decisions for the day and for yourself. By the end of the day, you've made thousands of decisions and you experience decision fatigue. Establishing routines and planning for the future WILL RELIEVE YOU of a lot of stress. 



    2. Keep it simple - There's no need to go into macro computations or 6 small meals a day. There are ways to keep eating delicious food and exercising everyday without over complicating our lives.



    3. Enjoy your life and have fun - it's not always about weight. It's about WELLNESS.





    "One step at a time. Brick by brick. Go 45 miles per hour instead of going 100 miles an hour." This is Jessica's philosophy. 



    Before you know it, you've laid down the foundations for a mindful and beautiful life.  



    You can do it!



    --

    Connect with me:

    Twitter: @theriahgonzalez

    FB: Client Experience Revolution Group

    IG: @adminprestigeplus

    --

    Connect with Jessica:

    Web: Jessicaleefitness.com

    FB: Coach Jessica Samson

    FB Group: Fit Mind, Fabulous Body


    ---

    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Support this podcast: https://anchor.fm/amariah-gonzalez/support

    • 41 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

Jamie-Autumn ,

About business, applies to everyday life

The topics are always easily related not just to building better client experience but also hugely relevant to building a better self experience, better friend/family relationship experience, and tons more. Glad to have found this!

Top Podcasts In Entrepreneurship