Combating Delivery Fraud - 137

Here's What You'll Learn:
❗Delivery fraud is a significant issue for e-commerce businesses.
❗Customer experience is critical; poor service can lead to lost sales.
❗High risk scores can indicate potential fraud but require careful assessment.
❗Signature requirements can help ensure package delivery and reduce theft.
❗Tools like Deliverlytics aim to change consumer behavior regarding fraud.
❗Brand integrity is at risk when companies resort to deep discounts.
❗Chargebacks should not be the primary resolution for disputes.
❗Understanding consumer behavior is essential for preventing fraud.
❗Partnerships with carriers can enhance delivery security.
❗The future of e-commerce will require innovative solutions to combat fraud.

Timestamps:
00:00 Introduction to Deliverlytics and Its Mission
06:10 Customer Experience in E-commerce
12:54 Future of Delivery Fraud Solutions
18:39 Brand Integrity and Pricing Strategies
24:50 Conclusion and Insights on Chargebacks

Bobby MacKinnon:
Linkedin - https://www.linkedin.com/in/bobby-mackinnon/
Deliveritics - https://www.deliverlitics.com/

Brandon Amoroso:
LinkedIn - https://www.linkedin.com/in/brandonamoroso/
Web - https://brandonamoroso.com/
Instagram - https://www.instagram.com/bamoroso11/
X - https://twitter.com/AmorosoBrandon
Scalis.ai - https://scalis.ai/