Coming Clean - The Truth about Cleaning - Episode 15 - Impact of Technology in the Professional Services Business

This episode my guest was Mazen Rihani of Kellermeyer Bergensons Services.  Mazen is the Executive Vice President - Strategic Accounts and shares valuable insights about the role Technology plays at KBS and in the professional services industry.  Some of the topics covered include - Hiring, On-Boarding, Training, Service Validation, Quality Assurance, and how Technology allows service companies to pivot during COVID to meet new customer demands. #clean #cleaning #comingclean #cleaningvalidation #cleaningscience #disinfection