65 episodes

The road to ecommerce success can get bumpy – we talk to some of the world’s best-known brands to help smooth your direct-to-consumer journey. Learn from the experts on how to build your digital marketing strategy using best-of-breed solutions for a superior customer journey.Ecommerce expert Digital River brings you the inside scoop from industry leaders who are innovators in expanding into new global markets and masters at creating successful direct-to-customer channels. Together we’ll show you how to create exceptional customer experience and profit maximization for your online store and brand.

Commerce Connect Podcast Digital River

    • Business
    • 5.0 • 38 Ratings

The road to ecommerce success can get bumpy – we talk to some of the world’s best-known brands to help smooth your direct-to-consumer journey. Learn from the experts on how to build your digital marketing strategy using best-of-breed solutions for a superior customer journey.Ecommerce expert Digital River brings you the inside scoop from industry leaders who are innovators in expanding into new global markets and masters at creating successful direct-to-customer channels. Together we’ll show you how to create exceptional customer experience and profit maximization for your online store and brand.

    Rec Room’s Mike Schmid on Why the Key to the Metaverse is Ubiquity

    Rec Room’s Mike Schmid on Why the Key to the Metaverse is Ubiquity

    Mike Schmid considers himself a start-up kind of a guy, which is one reason he decided it was time to leave his high-profile gig at Apple to try his hand at a company he’d been eyeing for some time, Seattle-based Rec Room. With more than 37-million users worldwide, the free-to-use platform allows creators to customize interactive rooms, and build experiences for others to share. Late last year, the company announced $145-million in new funding, bringing the company’s valuation to $3.5 billion. Heady stuff for a start-up that first got off the ground in 2016. The pandemic pushed growth even further. Learn more about Rec Room's plans for self-publishing, and how Schmid views Rec Room's place in the so-called Metaverse.

    • 30 min
    Ecommerce Fraud Fighter: Accertify's Mark Michelon

    Ecommerce Fraud Fighter: Accertify's Mark Michelon

    Becoming a fraud fighter was not on Mark Michelon’s radar when he interviewed for a finance job at a new company. He got the job and was asked to look at a problem the company was having with chargebacks on its new website. It turned out to be a fraud ring.  Michelon was hooked, and his finance path pivoted to ecommerce fraud prevention. Now, as president of Accertify, an American Express Company, Michelon is one of the good guys working to stay ahead of ecommerce fraudsters. Learn more about how you can improve your fraud strategy in this edition of Digital River's Commerce Connect podcast.

    • 36 min
    What’s Next for Ecommerce? Future Commerce Hosts Phillip Jackson and Brian Lange Share Their Vision for Customers and Brands

    What’s Next for Ecommerce? Future Commerce Hosts Phillip Jackson and Brian Lange Share Their Vision for Customers and Brands

    Phillip Jackson and Brian Lange are former competitors turned co-conspirators. Together they founded Future Commerce, which helps brands create a strategic vision that will shape the future of their retail and digital channels. Not content to leave it there, Jackson and Lange want to help brands bring about change for their customers and even the world.

    • 43 min
    Why Multi-Storefront is a Game-Changer: A Conversation with BigCommerce’s Jim Herbert

    Why Multi-Storefront is a Game-Changer: A Conversation with BigCommerce’s Jim Herbert

    Jim Herbert is an unabashed cheerleader of the Open SaaS approach at BigCommerce, Herbert now finds himself in the middle of the biggest product announcement for BigCommerce in recent years, it’s new Multi-Storefront solution that will give merchants even more flexibility and ease of use.
    Digital River’s Jason Nyhus recently spoke with Herbert about Multi-Storefront, Open SaaS and how flexibility is key for brands striving for long-term success.

    • 41 min
    How a late-night craving for ice-cream unlocked an epiphany for Unilever’s Amy Brix

    How a late-night craving for ice-cream unlocked an epiphany for Unilever’s Amy Brix

    If the idea of getting a late-night delivery of Ben & Jerry’s ice cream to your doorstep sounds appealing, you can thank Unilever’s Amy Brix for making it a reality for European customers. Now Director of Ecommerce in Germany for Unilever, Brix is responsible for the overall execution of Unilever’s ecommerce strategy in Germany. Brix sat down with Digital River’s CMO, Ted Rogers, to talk about ecommerce trends, and what that means for shoppers craving convenience.

    • 31 min
    Infosys' Uday Kotla on the Business of Ecommerce Transformation

    Infosys' Uday Kotla on the Business of Ecommerce Transformation

    Uday Kotla, vice president and global business head for Infosys Digital Experience joins Digital River's Jason Nyhus for a look forward after a blistering two years of growth in the ecommerce industry. What are companies looking for now? Which industries are seeing the most transformation, and how is Infosys addressing the global demand? It's been a wild ride for ecommerce, and Uday suggests the most interesting changes are still to come.

    • 32 min

Customer Reviews

5.0 out of 5
38 Ratings

38 Ratings

malfoxley ,

Great Show!

The host of the Commerce Connect podcast highlights all aspects of eCommerce success and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

Clarisse Gomez ,

Awesome Podcast!!!

The host of the Commerce Connect Podcas‪t, highlights all aspects of ecommerce and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

P Dogg9 ,

Very informative!

This pod has a lot of great topics, special guests, and overall it’s very informative. It’s a must listen. I can’t wait for the next release!

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