Community Growth at: LEGO

Community Inc.

LEGO is the largest toy manufacturer in the world by sales. But back 2004, it was on the verge of bankruptcy. What followed has been described as the greatest turnaround in corporate history.

A key part of its revival came from its embrace of community. In this deep dive, we explore how community helped LEGO co-create new products, drive awareness, and revive its fortunes.

Here’s what to expect:

✅ Origin Story: How LEGO and its community programs got started.

✅ LEGO's Mindstorms Moment: How hacking led it to reconsider its relationship with customers.

✅ Co-creation and Connection: The programs that enable community growth.

✅ Return on Community: The value it creates for members and derives for its own business.

Read the article and check out the sources at: https://community.inc/deep-dives/community-growth-lego



This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit newsletter.community.inc

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada