Connecting the Dots in Digital Transformation with Jim Herbert of Patchworks

In this episode, we’re joined by Jim Herbert, CEO of Patchworks. Jim shares his extensive background in eCommerce and integration technology, discussing the evolution of iPaaS, the benefits of no-code, low-code tools and the significance of simplifying complex tech stacks. He also highlights how Patchworks’ approach recently earned the company an award for innovation.


Key Takeaways:

(03:39) The evolution and benefits of iPaaS technology.
(08:29) The challenges of integrating independent apps.
(11:18) How no-code, low-code tools drive innovation.
(15:30) When to adopt iPaaS for digital transformation.
(19:05) The common challenges in ERP integration for B2B.
(24:00) How Patchworks uses AI to automate tasks.
(27:10) Real-world examples of AI in integration.
(30:20) Delaying crucial decisions can lead to costly setbacks at scale.
(33:30) Book and television show recommendations.


Resources Mentioned:

Jim Herbert -
https://www.linkedin.com/in/jim-herbert-ecommerce/?originalSubdomain=uk

Patchworks - 
https://wearepatchworks.com

UK eCommerce Awards -
https://ecommerceawards.london

Odoo ERP -
https://www.odoo.com

Airtable -
https://www.airtable.com

Amazon AI Services -
https://aws.amazon.com/machine-learning/

Termination Shock -
https://www.amazon.com/Termination-Shock-Novel-Neal-Stephenson/dp/0063028050

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#eCommerce #B2BeCommerce #DigitalCommerce