Contractors vs. Adjusters

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The restoration business sometimes feels like it's contractors vs. adjusters - but this podcast is here to change that! Peter Crosa has decades of experience as an independent insurance adjuster and gives tips and tricks on how to build relationships in the restoration industry to build your business.

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10 | How Can Contractors Win Adjusters' Trust?

Episode Summary: In this episode of Contractors vs. Adjusters, Peter Crosa discusses the importance of building genuine relationships with insurance adjusters and dismantles common marketing myths. Peter explains why traditional methods like testimonials and flashy brochures don’t resonate with adjusters, who tend to be naturally skeptical. Instead, he emphasizes the need for personal connections, trust-building over time, and engaging with adjusters in social settings like association meetings. Throughout the conversation, Peter stresses that relationships—not promotional gimmicks—are the key to success when working with adjusters. Timestamps: 00:00 - Introduction to the Restoration Contractor Industry 00:17 - The Importance of Storytelling in Marketing 00:29 - Understanding Adjuster Mentality 01:17 - Building Relationships Over Testimonials 02:41 - The Power of Networking Among Adjusters 02:59 - Long-Term Relationship Building 04:51 - The Role of Trust in Catastrophe Situations 05:22 - Conclusion and Call to Action Closing Summary: This episode drives home the central theme of Contractors vs. Adjusters: success comes from fostering relationships, not relying on flashy marketing materials. Peter encourages contractors to focus on attending events, connecting with adjusters socially, and building genuine trust. While brochures and testimonials might look good on paper, what matters most is showing up, being consistent, and understanding the adjuster’s mindset. Thanks for listening, and see you next week on Contractors vs. Adjusters! Learn more about your ad choices. Visit megaphone.fm/adchoices

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09 | How Can You Build Connections with Adjusters?

Welcome to the Contractors vs. Adjusters podcast! Today, we talk about how contractors can connect with insurance adjusters. Host Peter Crosa shares tips on attending adjuster meetings and events to meet them. He also talks about giving educational seminars to build trust and relationships. We learn that understanding adjuster culture is key to working well together. Peter gives examples of topics for seminars, like ethics and roofing claims. The goal is to create good relationships, not fights. Thanks for listening! Don’t forget to subscribe and leave a review. See you next time! Learn more about your ad choices. Visit megaphone.fm/adchoices

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08 | Why Should You Stay Neutral?

Welcome to "Contractors vs. Adjusters" with Peter Crosa! In this episode, Peter talks about why it's not a good idea for business people to share their political or religious opinions. He explains that doing so can upset customers and hurt your business. Peter gives advice on how to avoid these topics, especially on social media and in conversations with clients. The main message is to focus on doing good work and making money, not on sharing personal beliefs. Remember, it's all about building good relationships, not fighting. Thanks for listening, and don't forget to follow us on your favorite podcast platform! Learn more about your ad choices. Visit megaphone.fm/adchoices

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07 | How Can Contractors Join a Managed Repair Program?

Welcome to the Contractors vs. Adjusters podcast with Peter Crosa. In this episode, Peter talks about managed repair programs. These programs help insurance companies find good contractors to fix things. The insurance company checks the contractors to make sure they are honest, have the right licenses, and can do the job well. Contractors like these programs because they get more work from the insurance companies. But they have to follow certain rules and prices set by the program. Peter shares a funny story about a time he was too harsh about these programs and had to apologize. He also explains that while some contractors love these programs, others avoid them. Overall, managed repair programs can be a good way for contractors to get steady work. Thanks for listening! Find us on Spotify, YouTube, and other places where you listen to podcasts. See you next time! Learn more about your ad choices. Visit megaphone.fm/adchoices

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06 | How Can Contractors Market Effectively?

Welcome to the Contractors vs. Adjusters podcast with Peter Crosa! In this episode, Peter talks about how small business owners can find the right marketing person to help them. He explains that you don't need to hire someone super expensive. Instead, look for someone friendly who can build good relationships and make people feel comfortable. This person will help get your company's name out there by attending meetings and organizing events. Peter shares a story about a great marketing rep he knew who was very good at meeting new people and making them happy. He also mentions that it's important for this person to help educate insurance adjusters, which can help your business grow. If you enjoyed this episode, please tell your friends, subscribe, and leave a review. See you next time! Learn more about your ad choices. Visit megaphone.fm/adchoices

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05 | How Can Contractors Boost Their Credibility?

Welcome to the Contractors vs. Adjusters podcast! Today, we talked about how restoration contractors can work with insurance adjusters, especially during hurricane season. Peter shared some great tips. He said contractors should build relationships with adjusters before storms happen. This can be done by attending their conferences and meeting them. When a storm is coming, contractors should let adjusters know they are available to help. Peter also mentioned that adjusters need contractors to confirm repair estimates. It's good for contractors to ride along with adjusters to look at damaged houses. This helps build trust. Adjusters prefer working with contractors they know, rather than strangers. We also discussed the importance of knowing what is covered by insurance and what isn't. Having a good relationship with an adjuster can help with this. Finally, Peter explained that contractors should not charge for helping adjusters during inspections. They do it to hopefully get the job. Learn more about your ad choices. Visit megaphone.fm/adchoices

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04 | How Can Restoration Contractors Identify Key Insurance Companies?

In this episode of the Contractors vs. Adjusters podcast, host Peter Crosa provides restoration contractors with essential strategies for identifying and connecting with insurance companies. Peter explains how to utilize resources like the AM Best directory, local insurance agents, and state insurance departments to pinpoint relevant insurers in your area. He also highlights the importance of attending local claims associations and national groups like RIMS to build valuable industry relationships. Tune in to learn actionable steps for effectively marketing your services to insurance adjusters and expanding your business network. Learn more about your ad choices. Visit megaphone.fm/adchoices

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03 | How Can Contractors Connect with Insurance Adjusters?

In this episode of the Contractors vs. Adjusters podcast, host Peter Crosa, an expert insurance adjuster, shares valuable insights on how restoration industry professionals can effectively build relationships with insurance adjusters. Peter recounts a personal experience to highlight the importance of genuine connections over traditional marketing materials like brochures. He emphasizes the value of networking through LinkedIn, attending industry events, and making personal connections to foster trust and familiarity. Tune in to learn practical strategies for successful cold calling and relationship-building in the restoration industry. Available on YouTube, Spotify, Pandora, and more. Learn more about your ad choices. Visit megaphone.fm/adchoices

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02 | How Should I Approach An Adjuster?

In this episode of the Contractors vs. Adjusters podcast, Peter Crosa shares invaluable tips for restoration contractors on how to effectively approach and build trust with insurance adjusters. Peter emphasizes the importance of networking events as prime opportunities to introduce oneself and establish a rapport. He provides a practical script for contractors to convey their commitment to honesty and fairness, which can help dispel adjusters' inherent skepticism. By fostering open communication and maintaining regular contact, contractors can pave the way for smoother collaborations on future claims. Tune in to learn how to transform initial meetings into lasting professional relationships. Learn more about your ad choices. Visit megaphone.fm/adchoices

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01 | How Can One Adjuster Transform Your Business?

"Contractors vs. Adjusters" is a podcast hosted by Peter Crosa, aimed at helping restoration contractors effectively market their services to insurance adjusters. In this episode, Peter discusses the significant impact a single adjuster can have on a contractor's business, potentially driving hundreds of thousands to millions of dollars in revenue. He emphasizes the importance of building strong, trustworthy relationships with adjusters, rather than viewing them as adversaries. Peter shares real-life examples and practical advice on how to foster these connections, ultimately benefiting both parties. Tune in to learn strategies for creating mutually beneficial partnerships in the restoration industry. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Contractors vs. Adjusters

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10 | How Can Contractors Win Adjusters' Trust?

09 | How Can You Build Connections with Adjusters?

08 | Why Should You Stay Neutral?

07 | How Can Contractors Join a Managed Repair Program?

06 | How Can Contractors Market Effectively?

05 | How Can Contractors Boost Their Credibility?

04 | How Can Restoration Contractors Identify Key Insurance Companies?

03 | How Can Contractors Connect with Insurance Adjusters?

02 | How Should I Approach An Adjuster?

01 | How Can One Adjuster Transform Your Business?

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