Conversations That Matter, a podcast from Uniphore

Uniphore
  • 5.0 (25)
  • MARKETING
Conversations That Matter, a podcast from Uniphore

Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.

  1. It’s About The People - Diana Deibel - Conversations That Matter - Episode # 68

    10/04/2023

    It’s About The People - Diana Deibel - Conversations That Matter - Episode # 68

    Joining the show this week is Co-author of Conversations with Things, and Chief Design Officer at Grand Studio, Diana Deibel!

    37 min
  2. Shaping The Future Of Uniphore Podcasts

    10/02/2023

    Shaping The Future Of Uniphore Podcasts

    Conversations That Matter, a podcast from Uniphore

    4 min
  3. Start With The Problem - John Ward- Conversations That Matter - Episode # 67

    09/20/2023

    Start With The Problem - John Ward- Conversations That Matter - Episode # 67

    Joining the show this week is Global Head of Customer Experience at Cigna, John Ward!

    35 min
  4. Understanding Your Customer’s Journey - Suzanne Knight - Conversations That Matter - Episode # 66

    09/13/2023

    Understanding Your Customer’s Journey - Suzanne Knight - Conversations That Matter - Episode # 66

    Joining the show this week is a CPG and CX expert. Please welcome to the show, Suzanne Knight!

    45 min
  5. Agent Enablement Before Automation - Matt Dickson - Conversations That Matter - Episode # 65

    09/06/2023

    Agent Enablement Before Automation - Matt Dickson - Conversations That Matter - Episode # 65

    Our guest this week is Chief Operating Officer at Eclipse Telecom, Matt Dickson!

    27 min
  6. Telling The Story Of Customer Experience - Martijn Franssen - Conversations That Matter - Episode # 64

    08/30/2023

    Telling The Story Of Customer Experience - Martijn Franssen - Conversations That Matter - Episode # 64

    Joining the show this week is Martijn Franssen.

    43 min
  7. Driving Customer Care Forward - Jeff Newman - Conversations That Matter - Episode # 63

    08/23/2023

    Driving Customer Care Forward - Jeff Newman - Conversations That Matter - Episode # 63

    Joining the show this week is Manager of Customer Care at Porsche Cars North America, Jeff Newman!

    35 min
  8. Engaging Customers With Conversational AI - Alex Misiaszek - Conversations That Matter - Ep # 62

    06/21/2023

    Engaging Customers With Conversational AI - Alex Misiaszek - Conversations That Matter - Ep # 62

    Joining the podcast this week is SVP, Experience Design Director - NLU & Emerging Experiences at Truist, Alex Misiaszek!

    24 min
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Ratings & Reviews

5
out of 5
25 Ratings

About

Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.

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