CourseRev launches AI Powered Tee Time Booking by Phone and Chat

CourseRev is a company that leverages large language models and AI to book tee times over the phone. The company was founded by Manna Justin and Del Ratcliffe, who have extensive experience in the golf industry. CourseRev aims to address the problem of booking tee times by providing a 24/7 service that allows golfers to book tee times with natural language. The technology behind CourseRev is based on AI and utilizes various stacks, including Google's dialogue flow and Vertex AI. The company has plans to expand into other industries, such as hotel reservations. CourseRev is a voice reservation system for golf courses that uses AI technology to handle tee time bookings over the phone. The system can integrate with tee sheet systems like Lightspeed and Club Prophet, allowing golfers to make reservations, join waitlists, and receive directions to the golf course. CourseRev can also proactively send personalized booking offers based on golfer preferences. The system has surpassed online reservations in terms of volume and has handled more than 75-80 calls per day for a course. CourseRev is a game changer in terms of labor costs and customer experience.