Reinventing Retail As A New Ecosystem With Macy’s CEO

Recorded on 12/14/21

Cowen’s Retail, New Platform, & Luxury Analyst Oliver Chen speaks with Macy’s CEO and Chairman, Jeff Gennette, on how to drive magic and logic at Macy’s as the retailer invests in next generation omni capabilities, transforms its digital platform, and engages new and younger customers. Macy’s is working to develop a complete personalized shopping ecosystem fit for every customer, including the growing base of younger and more diverse shoppers. We also spent time discussing Macy’s diversity and inclusion imperatives, and how the retail landscape is changing to fit modern demands.

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