The Career Strategist

Sarah Caminiti
  • 5.0（4則評分）
  • 職業

You’re not broken. You’re not behind. You’ve just been defined by someone else for too long. It’s time to take that power back. The Career Strategist is where clarity meets strategy. Hosted by Sarah Caminiti, each episode is a deep, honest look at what’s really holding you back in your career—and how to move forward without changing who you are. Whether you’re navigating leadership, burnout, visibility, or your next big pivot, this show hands you the language and tools you were never taught. You’ll learn how to articulate your value, own your expertise, and stop shrinking to make others comfortable. Expect real strategy. No fluff. No performative advice. Just career truth-telling for people who are ready to lead, ask for more, and define success on their terms. New episodes every other week.

  1. Creating Space for Growth: Why Purpose Matters with Suneet Bhatt

    2024/11/12

    Creating Space for Growth: Why Purpose Matters with Suneet Bhatt

    Text me with feedback or questions! The best story you ever told wasn't memorized, it was just known and felt very deeply... Discover the transformative journey of personal growth and purpose as we welcome Suneet Bhatt, the founder of My Authentic Journey, to the final episode of the podcast. Unearth the four significant eras of life, as inspired by geologic eras themselves, and learn how to embrace each phase—from the carefree days of childhood to the legacy-focused years. Suneet shares how vulnerability and presence can guide us through these stages, encouraging us to be intentional in our growth, allowing past experiences to mold but not define us. Expect actionable insights that will empower you to navigate life's transitions with clarity and purpose. In an unexpected twist, find out how a job at Victoria's Secret and a quirky, poorly-drawn alpaca became pivotal in recognizing inherent leadership qualities and the significance of community. Suneet unfolds his creative journey, offering a fresh perspective on nurturing innate abilities and their impact on personal education and growth. This episode delves into the organic unfolding of purpose and the importance of patience in teaching methodologies, all while planting seeds of knowledge that flourish over time. As we explore the evolving landscape of education, we acknowledge how career paths have evolved how that impacts the college experience. We also look into the power of EOS, transformative power of digital tools in enhancing productivity and the importance of decoupling personal identity from professional alignment. Wrap up the first season of Epochal Growth with us, and get ready for more transformative narratives in the upcoming season in 2025. Stay connected through LinkedIn and the ElevateCX Slack community, and don't forget to subscribe to our newsletter for all the latest updates. Support the show “Change will not come if we wait for some other person, or if we wait for some other time. We are the ones we’ve been waiting for. We are the change that we seek.” - Barack Obama

    1 小時
  2. Business as Art: Redefining Leadership and Cultivating Authenticity with Craig Crisler

    2024/11/05

    Business as Art: Redefining Leadership and Cultivating Authenticity with Craig Crisler

    Text me with feedback or questions! What if business could be more like art? Join me for a special birthday episode of Epochal Growth, where Craig Crisler, CEO and co-founder of SupportNinja, shares his unique journey from serial entrepreneurship to leading with humility and authenticity. Craig's personal story of recovery deeply influences his approach to leadership, bringing a fresh perspective on creating value in business through genuine relationships. Together, we explore the idea of business as an art form, where thoughtful interactions can have a lasting impact, much like a masterpiece. Craig and I dig into the unconventional paths of leadership within the outsourcing industry, emphasizing the importance of surrounding yourself with smarter individuals to drive growth and innovation. We share insights from our career journeys, highlighting how diverse experiences contribute to a unique leadership style. As SupportNinja grew, he remained committed to redefining traditional BPO models and embracing global collaboration, which has been pivotal in enhancing business practices and outcomes. Our candid discussion sheds light on the complex dynamics of customer experience (CX) and the significance of integrating it into the core business strategy. The episode takes a heartfelt turn as we discuss finding alignment and fulfillment in both personal and professional life. Craig draws a beautiful analogy to the Beatles' harmonious era, describing a stage where everything feels in sync. We explore the joy and contentment that come from aligning our passions and efforts with our true selves, despite challenges. Craig's analogy of a band creating great music encapsulates the essence of striving for balance and fulfillment, celebrating the peace that comes with living and working authentically. Support the show “Change will not come if we wait for some other person, or if we wait for some other time. We are the ones we’ve been waiting for. We are the change that we seek.” - Barack Obama

    52 分鐘
  3. What's Your Ripple? Leaving an Impact with Greg Collins

    2024/10/29

    What's Your Ripple? Leaving an Impact with Greg Collins

    Text me with feedback or questions! Discover the transformative insights of Greg Collins, Vice President of Revenue at Boldr, as he shares his journey from SaaS to BPOs.  Learn how stepping outside conventional roles can lead to joy and growth in both personal and professional realms. Greg's conversation encourages us to focus on the intersection of talents and passions, offering guidance on creating a more fulfilling career path rather than merely chasing titles or companies. Struggling with overcommitment and the pressure to please? Greg illuminates the importance of setting and communicating personal boundaries, introducing the concept of FOG—fear, obligation, and guilt—as a framework for decision-making. The episode underscores the power of radical candor in communication, emphasizing the need for caring enough to engage in conflict when necessary. Real-world anecdotes highlight how understanding one's needs and creating a supportive environment can lead to better leadership and healthier work-life balance. Finally, we explore the significance of KPIs (Key Performance Indicators) in fostering meaningful team conversations, rather than just measuring success. Greg shares how setting a Big Hairy Audacious Goal (BHAG) can inspire a culture of curiosity and collaboration. We discuss the value of cultural fit and leadership transparency, offering strategies for evaluating these aspects during job searches. We close the conversation asking everyone to think about the ripple effect they make in their daily work and life. Those small ripples can change the world.  This episode provides reassurance on navigating career transitions and underscores the power of maintaining a supportive network amidst an ever-evolving job market. Support the show “Change will not come if we wait for some other person, or if we wait for some other time. We are the ones we’ve been waiting for. We are the change that we seek.” - Barack Obama

    47 分鐘
  4. Epochal Growth x The Supportive Crossover: Self-Service is the Future

    2024/10/22 · 附贈內容

    Epochal Growth x The Supportive Crossover: Self-Service is the Future

    Text me with feedback or questions! In this special crossover episode, Sarah Caminiti teams up with Mat Patterson, host of Help Scout's The Supportive, to dive into one of the hottest topics in customer service: the future of self-service and AI. As businesses evolve, so does the way we support customers, and self-service is quickly becoming the go-to solution. But what does that mean for support teams, leadership, and customer experience? Bring a notebook and listen as Mat breaks down the critical role self-service plays in streamlining operations, enhancing customer satisfaction, and freeing up your team for more complex, impactful work. From ancient vending machines to modern AI tools, Mat explores how tech is reshaping customer interactions and why human empathy remains irreplaceable. Sarah also jumps in throughout the episode to offer her leadership insights on how to navigate the transition to AI-powered self-service without losing the personal touch that defines great support. If you’re a leader, CX professional, or just curious about the future of work, this episode is packed with actionable takeaways on using AI and self-service to empower your team and elevate your customer experience. Tune in for a forward-thinking conversation that will change the way you approach customer service, strategy, and leadership in the age of AI! Support the show “Change will not come if we wait for some other person, or if we wait for some other time. We are the ones we’ve been waiting for. We are the change that we seek.” - Barack Obama

    25 分鐘
  5. The Future of Work: Leadership, AI, and Belonging with Luke Jamieson

    2024/10/15

    The Future of Work: Leadership, AI, and Belonging with Luke Jamieson

    Text me with feedback or questions! Imagine transforming your workplace into a hub of creativity and purpose, where AI serves as an empowering co-pilot rather than a replacement. In our latest episode, we invite you to discover how global expert Luke Jamieson transitioned from baking pastries to leading dynamic contact centers, all while championing the cause of meaningful employee experiences. Get ready to challenge traditional motivation methods and usher in a human-centered leadership approach that moves beyond the mundane and taps into the vast potential of every team member. AI isn't just a tool; it's a catalyst for redefining the future of work. Picture a world where organizations shed their task-oriented routines in favor of pursuing purpose-driven goals, enabling employees to connect deeply with their core values. Luke and I discuss how this shift enables intrinsic motivation to flourish, reducing stress, and enhancing job satisfaction. We also delve into the pitfalls of traditional reward systems, advocating for a culture of appreciation and gratitude that fosters transparency and dismantles silos in the workplace. Our conversation takes a thought-provoking turn as we explore the importance of community-building and collaboration. We highlight the need for leaders to create spaces where growth and interaction thrive, viewing challenges as opportunities rather than obstacles. Join us as we tackle topics ranging from Australia's tall poppy syndrome to innovative evaluation methods in education. Together, we redefine leadership as a journey of shared success, inviting you to engage with our RVA framework to align your personal values with your career goals, driving meaningful and lasting change in your leadership journey. Huge thank you to Mario Hernández for editing this content and PostFlow for helping me with the clips!  Support the show “Change will not come if we wait for some other person, or if we wait for some other time. We are the ones we’ve been waiting for. We are the change that we seek.” - Barack Obama

    50 分鐘
  6. Creating Inclusive Workplaces and Supporting Teams with Cheryl Spriggs

    2024/10/01

    Creating Inclusive Workplaces and Supporting Teams with Cheryl Spriggs

    Text me with feedback or questions! How does one transition from the fast-paced world of Austin startups to leading a remote-first team in Denver? Find out in our enlightening conversation with Cheryl Spriggs, the Manager of Premier Support at Zapier. Cheryl opens up about her evolution from an individual contributor to a leadership role, offering candid insights into overcoming imposter syndrome and navigating the tech industry's male-dominated landscape. You'll hear stories of her pioneering efforts, like creating maternity leave policies in her former company, and how embracing neurodiversity has transformed her leadership style. In this episode, we tackle the real-life challenges and opportunities Cheryl faced while managing high-stakes programs and global teams. Learn how she dealt with the fear of failure and leaned into self-validation, trusting that her colleagues and leaders believed in her capabilities. Cheryl also shares practical anecdotes about global time zone mishaps and the importance of extending grace to oneself during these professional hurdles. Her journey serves as a masterclass in employee empowerment, particularly in times of organizational changes and personal challenges, emphasizing mentorship and support. Finally, we discuss the critical role of self-care in leadership. Cheryl shares her personal journey of reducing self-imposed pressure and redefining failure as a learning experience. She talks about the importance of having a supportive network of peers, leaders, and family to maintain a balanced perspective. Cheryl’s narrative is a testament to the power of empathetic and supportive leadership, showcasing how fostering growth and stability, especially among women, can significantly impact team morale and career progression. Join us for an episode filled with empowering lessons on leadership, growth, and self-belief. Don't forget to check out The Support Human Podcast!  Support the show “Change will not come if we wait for some other person, or if we wait for some other time. We are the ones we’ve been waiting for. We are the change that we seek.” - Barack Obama

    58 分鐘
  7. Mastering Customer-Centric Support with Mat Patterson

    2024/09/24

    Mastering Customer-Centric Support with Mat Patterson

    Text me with feedback or questions! Discover the ageless principles of customer support with our special guest, Mat Patterson, the Customer Service Content Lead at Help Scout. We embark on a historical journey through the fundamentals of customer service, examining how they've endured through time while facing modern challenges. Mat digs into the transformative potential of AI in customer support, offering invaluable insights on crafting effective self-service platforms and integrating AI thoughtfully without compromising service quality. Next, we tackle the transitional phase companies experience when adopting AI tools in customer support. Learn about the common pitfalls of cheap AI solutions and the crucial role of maintaining high-quality support professionals. Mat shares his perspective on the rewarding aspects of nurturing talent in the support field, emphasizing the alignment of personal and workplace values, and the opportunities arising from market frustrations. We also explore skill improvement and career growth in a refreshing take on leadership within customer service. Finally, we dive into the essence and mission of "The Supportive" Podcast & Newsletter and it's related content. Mat shares the unique challenges faced by support teams and the vision of Help Scout's founders. We discuss the importance of maintaining core values under financial pressures and the profound learning curve experienced by support teams. Tune in to understand the value of community in fostering growth and alleviating the stresses of support roles, and why everyone, including non-support staff, should appreciate the nuanced skills and emotional labor involved in customer support. Support the show “Change will not come if we wait for some other person, or if we wait for some other time. We are the ones we’ve been waiting for. We are the change that we seek.” - Barack Obama

    57 分鐘
  8. Revolutionizing Product Innovation Through Customer Support with Elyse Mankin

    2024/09/11

    Revolutionizing Product Innovation Through Customer Support with Elyse Mankin

    Text me with feedback or questions! What if customer support could be the secret weapon in your arsenal for product innovation? Join us as we chat with Elyse Mankin, who takes us on a journey from her marketing roots to becoming a pivotal figure in customer support.  We promise you'll discover how integrating support and product teams can revolutionize your approach to customer feedback and drive meaningful change. Elyse shares her invaluable insights on the evolving landscape of support, especially with the rise of AI, and how these advancements provide new opportunities for teams to focus on impactful work. Building solid relationships across your organization is key, and Elyse underscores the importance of understanding customer feedback to inform product development. You'll learn how individual issues can reveal broader trends and how effective communication with other departments can lead to scalable solutions. Regular check-ins with key partners, like product managers, ensure alignment and maximize the effectiveness of support initiatives. This episode is packed with strategies for fostering a culture of curiosity and openness, allowing your team to experiment and innovate without fear of failure. Transparency and effective communication are at the heart of enhancing the support experience. Elyse discusses the power of showing customers that their feedback is valued, which can significantly boost trust and engagement. We'll explore the crucial role of support teams as both product experts and problem solvers and the importance of cross-functional collaboration. Empowering support teams with autonomy and ownership, celebrating their successes, and embracing change are all vital components in driving innovation and achieving positive outcomes. Don't miss out on these game-changing insights that can transform your support strategy and elevate your product development process. Support the show “Change will not come if we wait for some other person, or if we wait for some other time. We are the ones we’ve been waiting for. We are the change that we seek.” - Barack Obama

    59 分鐘
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5
（滿分 5 顆星）
4 則評分

簡介

You’re not broken. You’re not behind. You’ve just been defined by someone else for too long. It’s time to take that power back. The Career Strategist is where clarity meets strategy. Hosted by Sarah Caminiti, each episode is a deep, honest look at what’s really holding you back in your career—and how to move forward without changing who you are. Whether you’re navigating leadership, burnout, visibility, or your next big pivot, this show hands you the language and tools you were never taught. You’ll learn how to articulate your value, own your expertise, and stop shrinking to make others comfortable. Expect real strategy. No fluff. No performative advice. Just career truth-telling for people who are ready to lead, ask for more, and define success on their terms. New episodes every other week.

資訊

  • 創作者
    Sarah Caminiti
  • 活躍年代
    2024年
  • 集數
    26
  • 年齡分級
    兒少不宜
  • 版權
    © 2025 The Career Strategist
  • 節目網站
    The Career Strategist