193 episodes

CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed:

CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI.

Power BI and More - Microsoft Business Solutions MVP Scott Sewell teaches you how to learn Power BI and effectively use it with Dynamics 365.

Prodcast - All about personal productivity. We get deep into productivity and cut through the hype around productivity tools, and tell you what's not productive.

CRM Audio Joel Lindstrom, Shawn Tabor, George Doubinski, Matthew C Anderson, Mark Smi

    • Technology
    • 4.4, 11 Ratings

CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed:

CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI.

Power BI and More - Microsoft Business Solutions MVP Scott Sewell teaches you how to learn Power BI and effectively use it with Dynamics 365.

Prodcast - All about personal productivity. We get deep into productivity and cut through the hype around productivity tools, and tell you what's not productive.

    Training, Certifiaction, and Brain Dumps with Julie Yack

    Training, Certifiaction, and Brain Dumps with Julie Yack

    Julie Yack joins CRM Audio today to talk about brain dumps, and why you should avoid them when studying for Microsoft certification exams. 
    Brain dumps are unauthorized copies of certification test questions and answers. If you use brain dumps you are violating the terms of your certification, and you are selling yourself short.
    Julie talks about how Microsoft's certification and training options have improved over the years and how to prepare for certification the right way.
    LInks:
    Microsoft Learn: https://learn.microsoft.com https://365.training

    • 36 min
    Field Service Mobile with Dian Taylor

    Field Service Mobile with Dian Taylor

    In this episode, Shawn is joined by Dian Taylor, Director – TMC for Business Apps with RSM US to talk all about Field Service Mobile!  They talk about the key differences between the two apps (1st party Microsoft and the Microsoft Field Service Woodford based app), where there is a fit for both and what the future holds for the new Field Service Mobile app!  Dian and Shawn also talk about the Dynamics Community and how they both love being a part of this great family.
    Dian on Twitter:
    https://twitter.com/d365goddess
    Dian’s blog article on Field Service Mobile:
    https://d365goddess.com/field-service-dynamics-365-mobile-app/
    Dian’s blog article on Inventory Transfers using the Inventory Dashboard:
    https://d365goddess.com/inventory-transfers-using-the-inventory-dashboard/
    Shawn on Twitter:
    https://twitter.com/crmhobbit
    Shawn’s blog:
    https://crmhobbit.com

    • 23 min
    At Your Service: Preview features in field service

    At Your Service: Preview features in field service

    In this episode, Shawn (@crmhobbit) and Sarah (@SarahJND) talk about how to access Public Preview features within Dynamics 365 Field Service as well as how to enable the new Schedule Board, currently in Public Preview.
    Watch this episode on the CRMHobbit YouTube channel (demo enabling the new Schedule Board at the 9:30 mark) : https://youtu.be/gohUVmO5vKc
    How to install preview features for Dynamics 365 Field Service: https://docs.microsoft.com/en-us/dyna...
    How to preview the new schedule board in Dynamics 365 Resource Scheduling: https://docs.microsoft.com/en-us/dyna...
    Shawn Tabor on Twitter: https://twitter.com/crmhobbit
    Shawn's blog: https://crmhobbit.com
    Sarah Jelinek on Twitter: https://twitter.com/SarahJND
    Sarah's blog: https://sarahjelinek.com

    • 30 min
    Teams + Power Platform as a platform

    Teams + Power Platform as a platform

    At Build 2020, Microsoft highlighted Microsoft Teams as a platform, and announced lots of new enhancements to the integration between Power Platform and teams, including making it easier to build Power Automate flows for Teams and integrate model-driven apps with Teams, and more easily publish Power Virtual Agents with Teams. https://www.forbes.com/sites/moorinsights/2020/05/27/spotlight-on-teams-as-a-platform-at-virtual-microsoft-build-2020/#12ce03631f14

    • 29 min
    At Your Service: Pandemia and Customer Service

    At Your Service: Pandemia and Customer Service

    In this episode, Shawn & Sarah talk about the pandemic and how it has affected opportunities to present to the community.  

    Sarah discusses a virtual session she held at D365UG Focus on optimizing Customer Service implementations and the blog article that supports it:

    https://sarahjelinek.com/2020/05/19/create-a-case-with-the-email-body-in-the-case-description-field-in-dynamics-365/

    • 26 min
    Role of Solution Architect in Power Platform Projects

    Role of Solution Architect in Power Platform Projects

    This is a special episode of CRM Audio with MVP's Gus Gonzalez, Neil Benson, and Joel Lindstrom. In this episode we dig into what the role of solution architect means and how it has changed in Power Platform projects with the shift to agile deployment methodologies.

    This episode is being simultaneously released on their podcasts, the CRM MVP Podcast and Scrum Dynamics, and I encourage you to subscribe to both.

    See full show notes at https://customery.com/50

    • 1 hr 6 min

Customer Reviews

4.4 out of 5
11 Ratings

11 Ratings

Mileyja ,

Great content

At least great content if Dynamics 365 is your thing, otherwise it’s boring as heck.

ScottS_NYC ,

Enjoyable variety of content.

I enjoy hearing from others in the Dynamics world lots of great conversations.

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