Rail Delivery Group - the organisation that brings together the companies that run Britain’s railway - speaks to the CEO of Institute of Customer Service, Jo Causon, about how the pandemic has shaped customers' needs, and how industry can respond and rise to the challenge of meeting these demands as we start to emerge from lockdown.
Hosted on Acast. See acast.com/privacy for more information.
Information
- Show
- FrequencyWeekly Series
- PublishedMarch 29, 2021 at 11:23 AM UTC
- Length28 min
- Season1
- Episode1
- RatingClean