Customer Success Career Coach

Carly Agar | Career and Job Interview Tips for Customer Success Managers
  • 5.0 (74)
  • CAREERS
  • UPDATED WEEKLY
Customer Success Career Coach

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? 🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 🚀 Career Growth Hacks: Elevate your game, one episode at a time. 🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply

  1. 56. CSM Interview Coaching: One Session That Led to a $215K Job Offer

    3 DAYS AGO

    56. CSM Interview Coaching: One Session That Led to a $215K Job Offer

    Would you believe that a single 30-minute coaching session could lead to a $215K job offer? That's precisely what happened to one of our recent clients, and I'm thrilled to unpack this incredible story for you.  In this episode, I'm taking you behind the scenes to reveal how one coaching session transformed my client’s approach to interviewing and led her to a $215,000 job offer, all by refining the way she shared her stories. Tune in to discover exactly how she shifted from struggling with job-seeking to feeling extreme confidence in just thirty minutes. 🤩 Stand out and get interviews in today's crowded job market with my FREE Training: https://customer-success-career.captivate.fm/getinterviews 🏆 SELL your experience, stand out from other candidates and show up confidently to your customer success job interviews with my FREE Training: https://customer-success-career.captivate.fm/nailinterviews 🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching ♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode56 PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

    28 min
  2. 55. 6 Sneaky Ways to Impress in Your Next CSM Interview Presentation (Part 2)

    FEB 12

    55. 6 Sneaky Ways to Impress in Your Next CSM Interview Presentation (Part 2)

    Are you ready to impress at your next CSM interview presentation? If you haven’t listened to part one, I recommend you go back and listen to that one first, but in this part 2, I am letting you in on six sneaky things you can do in your next CSM interview presentation to wildly impress the hiring team and get that offer. Tune in to learn how to master your content delivery, engage your audience, show professionalism, and more as you prepare to make a lasting impact. There's so much valuable insight to gain, so tune in as we break down these crucial elements that could be the key to your next big career move. Don’t miss the opportunity to elevate your CSM presentation interview skills and set yourself apart from the competition! 🎧 Listen to Part 1 - Episode 54: Nail Your CS Interview Presentations: An Ex-Hiring Manager’s Guide (Part 1): https://www.carlyagar.com/blog/nail-cs-interview-presentations 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews 🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews 🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching ♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode55 PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

    21 min
  3. 54. Nail Your CS Interview Presentations: An Ex-Hiring Manager’s Guide (Part 1)

    FEB 5

    54. Nail Your CS Interview Presentations: An Ex-Hiring Manager’s Guide (Part 1)

    Do you dread the thought of a CS interview presentation? People love to hate these, but not me! That’s why, in part one of this two-part series, I am diving into how to nail your CS interview presentations.  I’ll share everything I have learnt from my experience as a hiring manager and a coach who has helped over 800 aspiring professionals. I’ll break down the three most common types of presentations and shed light on the first four critical assessment criteria. Tune in for practical tips and strategies that can give you a competitive edge and set you on the path to securing your dream customer success role. Let’s transform those interview jitters into confident, job-winning presentations! 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews 🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews 🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching ♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode54 PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

    21 min
  4. 53. 9 Easy ways to make a bigger impact in your customer success job

    JAN 29

    53. 9 Easy ways to make a bigger impact in your customer success job

    Are you ready to make a bigger impact at your customer success job this year?  Whether you're new to the role or a seasoned CSM looking for new ways to shine, this episode is packed with actionable strategies that will help you stand out. In this episode, I share nine super easy, time-efficient tips to elevate your performance and drive significant value for your company. I will break down each strategy into simple steps you can start implementing today. If you're eager to be recognized, secure promotions, or simply become a better CSM, this episode is your ultimate guide to career growth in customer success. Tune in to discover how you can start making a bigger impact now! 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews 🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews 🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching ♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode53 PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

    23 min
  5. 52. When is it time to look for a new CS job?

    JAN 22

    52. When is it time to look for a new CS job?

    Have you been toying with the idea of looking for a new CS job? This conversation has been coming up a lot lately, so I wanted to share with you when you know it is time to look for a new CS job.  In this episode, I’ll dive into the common signs that indicate it might be time for a change. From the emotional trap of guilt to the frustrations of broken promises and toxic leadership, I’ll lay out the red flags that signal when it’s time to start looking for new opportunities. If the thought of looking for a new CS has crossed your mind recently, tune into this episode and find out if the time is now. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews 🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews 🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching ♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode52 PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

    23 min
  6. 51. Stop Waiting for the Market to Cool: Adapting to the New CS Job Landscape

    JAN 15

    51. Stop Waiting for the Market to Cool: Adapting to the New CS Job Landscape

    Are you waiting for the CS job market to cool down before you start your job search? We know that 2024 was bananas for CS job seekers, but folks, I have news for you: it is not going to slow down.  In this episode, I will dive into why traditional job search methods won’t cut it anymore and what you need to do to adapt to this new norm. I’ll share with you eight tangible things that you can apply to your job search to make it worth your while.  Don’t let the competitive nature of the job market intimidate you. Tune in to equip yourself with the right strategies and insights to adapt to the new CS job landscape. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews 🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews 🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching ♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode51 PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

    30 min
  7. 50. How Top CSMs Nail Customer Value

    JAN 8

    50. How Top CSMs Nail Customer Value

    How do you get really good at talking about value with customers? While this topic is a little bit outside my usual content, it is a question I was recently asked, so I’m going to dive into how top CSMs nail customer value.  In this episode, I'm giving you a masterclass on how to keep customers engaged and uncover what they really care about. I’ll let you in on the three critical skills every CSM needs and how to use them.  These skills are things that you can keep improving no matter what level of CSM you are. So whether you're a career transitioner or a principal CSM, this is going to up level you and help refine your skills not just for getting clients results, but also for advancing your career. 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews 🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews 🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching ♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode50 PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

    27 min
  8. 49. Master The Art Of Selling Yourself In Interviews (Part 2)

    JAN 1

    49. Master The Art Of Selling Yourself In Interviews (Part 2)

    Are you struggling to stand out in your interviews? Wonder what it truly means to sell yourself as the best candidate for the role? Then you cannot afford to miss this episode! In part two of our two-part series, I pick up where we left off in part one and dive deeper into my five rules for selling yourself. I’ll share why you need to "don't imply it, say it," how to showcase your skills by saying it with conviction and how to use questions to fill the gaps.  Tune in to transform the way you sell yourself in interviews. These tips and success stories will equip you with the confidence and strategies needed to turn interviews into job offers. Tune in to Part 1 - Episode 48: Level Up Your Interview Game: Master The Art Of Selling Yourself 🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews 🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews 🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching ♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/. Head to the Show Notes: https://customer-success-career.captivate.fm/episode49 PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

    28 min
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Trailer

5
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74 Ratings

About

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? 🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 🚀 Career Growth Hacks: Elevate your game, one episode at a time. 🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply

Information

  • Creator
    Carly Agar | Career and Job Interview Tips for Customer Success Managers
  • Years Active
    2024 - 2025
  • Episodes
    57
  • Rating
    Clean
  • Copyright
    © Copyright 2025 Carly Agar | Career and Job Interview Tips for Customer Success Managers
  • Show Website
    Customer Success Career Coach

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