25 episodes

Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.

Total Retail Talks Total Retail

    • Business
    • 4.5 • 20 Ratings

Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.

    How PatPat's Localized Marketing Strategy Serves its Diverse, Global Customer Base

    How PatPat's Localized Marketing Strategy Serves its Diverse, Global Customer Base

    In episode 450 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ranu Coleman, head of marketing at PatPat, a leading children's apparel e-commerce brand. Listen in as Coleman provides an overview of the company (0:55), discusses her professional background (2:10), PatPat's localized marketing strategy designed to serve its diverse, global customer base (3:25), its primary…

    • 20 min
    Love.com's CMO on Tapping Into the Conscious Shopping Trend

    Love.com's CMO on Tapping Into the Conscious Shopping Trend

    In episode 449 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews John Agnew, chief marketing officer at Love.com, an online marketplace focused on sustainable, healthy products and charitable giving. Listen in as Agnew provides an overview of the company (0:55), discusses the conscious shopping trend (1:40), the consumer behaviors Love.com is trying to tap into…

    • 13 min
    How Free People Crafts Compelling Influencer Marketing Campaigns

    How Free People Crafts Compelling Influencer Marketing Campaigns

    In episode 448 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Libby Strachan, director of brand marketing at Free People, an Urban Outfitters, Inc. global lifestyle brand with offerings in unique apparel, intimate wear, shoes and accessories; and Kristen Dolan, senior vice president of growth at Influential, an AI social data and conversion technology. Strachan…

    • 16 min
    Sam's Club Leans Into Digital to Optimize CX

    Sam's Club Leans Into Digital to Optimize CX

    In episode 447 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sabrina Callahan, vice president, e-commerce at Sam's Club, a leading membership warehouse club offering superior products, savings and services, part of the Walmart portfolio. During the wide-ranging conversation, Callahan discusses her role at Sam's Club (1:15), collaborating with other departments within the company to…

    • 13 min
    How Vince Camuto is Designing the Ideal Digital CX

    How Vince Camuto is Designing the Ideal Digital CX

    In episode 446 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Stephanie Urban, vice president of marketing and e-commerce at Vince Camuto, the fashion footwear and accessories brand, part of Camuto Group. Listen in as Urban provides an overview of her role and professional background (0:50), the channels Vince Camuto is leveraging to improve its…

    • 16 min
    ThirdLove's Co-Founder Shares the Brand's Customer Acquisition and Retention Approach

    ThirdLove's Co-Founder Shares the Brand's Customer Acquisition and Retention Approach

    In episode 445 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Spector, co-founder and chairman of ThirdLove, a women's intimates and lifestyle brand. Listen in as Spector shares the genesis of the company (0:45), his professional background prior to co-founding the company (4:20), his current role at the business (6:10), and how ThirdLove approaches…

    • 25 min

Customer Reviews

4.5 out of 5
20 Ratings

20 Ratings

Mike GMK ,

Hey! I'm motivated!

Thanks, Joe, for presenting a mix of guests with new ideas, great stories, and motivation.

I like stories of how people find powerful ways to meet adversity. I enjoyed Saatchi Art's story of responding to Covid and how they've changed the stuffy and intimidating world of art buying by helping buyers discover what they like and want. Much appreciated!

boogman8 ,

Da s

We’ve CDs in it huh it’s e

Katie Joy B. ,

Retail Revolutionaries!

Joe and his incredibly knowledgeable guests shine the brightest of lights on the retail industry and the hardworking people in it! Informative, encouraging, and engaging are just a few of the words I'd use to describe the time you'll spend with them. Thanks so much for putting out such a superb show Joe - keep up the great work!

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