The Tech Chef, Restaurant, Hospitality and Hotel Technology Business Podcast

Skip Kimpel
The Tech Chef, Restaurant, Hospitality and Hotel Technology Business Podcast

Want to learn more about trending restaurant and hospitality technology? The “Tech Chef”, Skip Kimpel, will create your weekly menu and take you down the path of solutions out there to help you and your team members become more efficient and your company more profitable. Add in a healthy portion of interviews from industry leaders as well as vendor chats and you have a recipe for success. This fun, weekly show is not just for the tech professionals as there are plenty of valuable take-aways for all leadership roles and all verticals of your restaurant or hospitality operation. If you want to be more successful in this industry come hear what The Tech Chef has cooking. For more information, visit www.SkipKimpel.com or www.Magicgate.com This show is powered by Growth Advisors International Network - GAIN

  1. VIROO: The Only XR You'll Ever Need

    2D AGO

    VIROO: The Only XR You'll Ever Need

    The podcast features a deep conversation Unai Extremo and John Cunningham, of Virtualware to discuss the innovative platforms developed especially focusing on their flagship product, VIROO. This platform is designed to assist industries in adopting immersive technologies, particularly in training and operational efficiency. Unai explains how VIROO aims to enhance competitiveness and sustainability in companies by leveraging real-time 3D technology. He emphasizes the platform's ability to support various training scenarios, enabling organizations to create immersive training experiences while protecting their proprietary information. John shares his journey with Virtualware, highlighting the company's commitment to providing a user-friendly experience and the importance of having trusted partners in the industry. The episode dives into the specific applications of VIROO in sectors like hospitality, where it can revolutionize training processes and operational efficiencies.Overall, the episode conveys the exciting potential of XR technologies in transforming traditional business practices, urging listeners to consider how these advancements can be integrated into their operations. Takeaways: The Tech Chef Podcast dives into the latest innovations transforming the hospitality industry, focusing on XR technology. Virtualware is helping companies become more competitive by using real-time 3D technology in their operations. The partnership between Magicgate and Virtualware aims to enhance XR adoption in the hospitality sector. Training and collaboration using XR can improve efficiency and effectiveness in various hospitality functions. John and Unai from Virtualware discuss the importance of security and scalability in implementing XR solutions. The discussion highlights how XR technology can streamline training processes in hospitality and improve guest experiences.

    38 min
  2. Powering the New Wave of Hospitality with HTC VIVE

    FEB 25

    Powering the New Wave of Hospitality with HTC VIVE

    This episode features Dan O'Brien from HTC, who brings years of experience in tech innovation to the table. They discuss the importance of strategic business partnerships in the travel and hospitality industry, focusing on how these collaborations can lead to growth and enhanced guest experiences. Skip and Dan explore the role of technology in shaping the future of hospitality, emphasizing the need for companies to keep up with the fast-paced changes in the tech landscape. Throughout the episode, Dan shares insights into HTC's commitment to immersive technologies, particularly virtual reality and augmented reality. He explains how these technologies can revolutionize training programs, making them more effective and engaging for staff. The conversation also touches on the broader implications of XR in various industries, including healthcare and military training, showcasing the versatility and potential of these technologies in improving operational efficiency and training outcomes. As they delve deeper into the practical applications of XR in hospitality, Skip and Dan discuss innovative solutions for guest engagement and staff training. They highlight specific scenarios where immersive technology can enhance the guest experience, such as interactive service training and event planning simulations. The episode wraps up with a strong message about the necessity of embracing technology in hospitality to meet evolving consumer expectations and ensure long-term success. Takeaways: In this episode, they discuss how immersive technology is transforming hospitality and training.They highlight the importance of strategic partnerships for driving innovation in the tech industry.The conversation reveals how XR can dramatically improve training efficiency and retention rates.They emphasize that understanding the specific problems to solve is key when integrating XR solutions.They explore the future of XR, including advancements in AR and VR technologies.They stress the significance of comfort and security in XR hardware for enterprise applications.

    40 min
  3. Smart Glasses That Slay - Meet ARGO

    FEB 18

    Smart Glasses That Slay - Meet ARGO

    The Tech Chef Podcast dives deep into the world of augmented reality with Brian Hamilton, the VP of Sales and Marketing at Digilens. He introduces Argo, their innovative smart glasses designed specifically for the hospitality industry. The conversation highlights how Argo stands out with its unique waveguide technology that minimizes light leakage, allowing for better human interaction while using the glasses. The episode details the real-world applications of AR in hospitality, from enhancing customer service to improving logistics and training. Brian emphasizes the importance of human connection in hospitality, showcasing how Argo facilitates this by allowing users to maintain eye contact while accessing information. This episode serves as a crucial resource for hospitality leaders looking to embrace technology to enhance guest experiences and operational efficiency, making it clear that the future of hospitality is intertwined with advancements in AR technology. Takeaways: In the podcast, they discuss how augmented reality is changing the hospitality industry in many exciting ways.Brian shares insights on how Digilens' Argo smart glasses are leading in AR technology for business applications.The conversation emphasizes the importance of human interaction while using augmented reality in customer service roles.They touch on the future of AR and its potential to enhance training and operational efficiency in various sectors.Skip and Brian explore the unique features of the Argo glasses that set them apart from competitors in the market.The podcast highlights the strategic partnership between Digilens and Magicgate, focusing on innovations for the hospitality industry.

    33 min
  4. Feel The Future of XR Training With WEART Haptics

    FEB 11

    Feel The Future of XR Training With WEART Haptics

    Guido Gioioso, the CEO of WEART, shares insights on their innovative haptic technology in this engaging discussion. The conversation centers on how Weart's devices are redefining training in virtual and augmented reality. Guido explains how their technology allows users to experience realistic sensations such as temperature, texture, and pressure, which enhances the training process. Guido emphasizes the importance of immersion, noting that the ability to feel these sensations can lead to better learning outcomes in various fields, particularly hospitality and industrial training. The episode also touches on the upcoming MURTEC conference where Magicgate will present more about these advancements, showcasing the potential for haptic technology to revolutionize the way we interact with virtual environments. Listeners are encouraged to explore this cutting-edge technology and consider its applications in their own fields. Takeaways:Guido Gioioso discusses the unique features of WEART's Haptics technology, emphasizing the three tactile sensations it provides: contact force, temperature, and texture rendering. This combination enhances immersion in VR and AR experiences.Listeners are encouraged to attend the upcoming MURTEC conference in Las Vegas to learn more about restaurant technology trends and participate in discussions about streamlining procurement processes using RTN standards.Guido shares insights on the challenges faced in scaling WEART, including the need for user-friendly designs and overcoming skepticism from businesses about the necessity of haptic technology in VR experiences.The podcast highlights the importance of emotional engagement in training simulations, where haptic feedback can significantly enhance the realism of virtual experiences for hospitality and other sectors.Listeners are invited to explore WEART's website and social media for more information on their haptic devices and to participate in demos at the MURTEC conference, showcasing cutting-edge technology in action. Links Referenced in This Episode:gainadvisors.combootcamp.magicgate.comMagicgate.comWeart.itWEART on Magicgate How To Contact MeWebsitehttps://SkipKimpel.com (all archived shows and show notes will be posted here)https://magicgate.comInstagram:https://instagram.com/skipkimpelhttps://www.instagram.com/magicgatetech/X (Twitter):https://twitter.com/skipkimpelhttps://x.com/magicgatetechFacebook:https://www.facebook.com/skipkimpel1/https://www.facebook.com/magicgatetechLinkedIn:a href="https://www.linkedin.com/in/skipkimpel/"...

    39 min
  5. Steaming up Success with Geoff Alexander

    FEB 4

    Steaming up Success with Geoff Alexander

    The Tech Chef Podcast features a compelling conversation between Skip Kimpel and Geoff Alexander, President and CEO of Wow Bao. They explore Geoff's extensive background in the food industry, which spans over three decades, and his significant contributions to Wow Bao since its inception in 2003. The discussion focuses on the innovative strategies that have propelled Wow Bao's growth, including the use of technology, ghost kitchens, and grocery store partnerships. Geoff emphasizes the importance of looking beyond the restaurant sector for fresh ideas and adapting to changing market conditions, which he argues is essential for any food brand aiming for success. Throughout the episode, Geoff shares fascinating insights into the operational strategies that have enabled Wow Bao to expand into various venues such as airports and sports stadiums. He discusses how technology, including AI and self-service kiosks, has transformed the customer experience and operational efficiency. The conversation also highlights the challenges of scaling a food brand without compromising quality and consistency, with Geoff offering practical advice on leadership and team dynamics necessary for achieving these goals. This episode serves as an informative guide for anyone interested in the intersection of technology and the hospitality industry. As the podcast draws to a close, Geoff reveals his ambition for Wow Bao to become the leading brand in the bao market, aspiring to achieve recognition similar to that of Heinz ketchup. He shares his excitement for future growth opportunities and the need for continuous innovation within the industry. The episode also lightens up as Geoff shares his passion for spin cycling, adding a personal note to the professional insights offered. Overall, this episode is a must-listen for anyone looking to gain a deeper understanding of restaurant technology and the future of dining. Takeaways:Geoff Alexander discusses how Wow Bao expanded through technology and creative strategies like ghost kitchens.He emphasizes the importance of looking outside the restaurant industry for innovative ideas and practices.Success in the food industry requires passion, focus, and adaptability to market changes and trends.The podcast reveals valuable insights on leading a successful food brand in a rapidly changing market.Wow Bao has made significant strides in technology, including self-ordering kiosks and delivery-only kitchens.The episode highlights the need for restaurant brands to embrace technology for operational efficiency and customer experience improvements. Links Referenced in This Episode:gainadvisors.combootcamp.magicgate.comMagicgate.com How To Contact MeWebsitehttps://SkipKimpel.com (all archived shows and show notes will be posted here)https://magicgate.comInstagram:https://instagram.com/skipkimpelhttps://www.instagram.com/magicgatetech/X (Twitter):https://twitter.com/skipkimpela href="https://x.com/magicgatetech" rel="noopener noreferrer"...

    33 min
  6. AI, IoT and Bottom-Line Bliss with Fabio Zaniboni

    JAN 28

    AI, IoT and Bottom-Line Bliss with Fabio Zaniboni

    This podcast features an enlightening discussion between Skip Kimpel and Fabio Zaniboni, focusing on the integration of IoT technology within the hospitality sector and its profound implications for sustainability and energy efficiency. Fabio, with his extensive experience in engineering and innovation, articulates how IoT devices serve as a game-changer for hotels and restaurants aiming to reduce their energy consumption while simultaneously enhancing the guest experience. The narrative highlights the shift toward edge computing, which facilitates smarter data processing at the device level, reducing the need for extensive cloud data transmission and thereby conserving energy and resources. Throughout the conversation, Fabio presents various practical applications of IoT in hospitality, emphasizing the role of smart technologies in optimizing energy usage. For example, he illustrates how occupancy sensors can dynamically adjust lighting and climate control systems based on guest presence, leading to substantial energy savings—potentially as much as 70%. He underscores the accessibility of these solutions, noting that they can be integrated into existing infrastructure with minimal disruption, making them feasible for properties of all sizes, including smaller boutique hotels that may previously have found such technologies cost-prohibitive. Takeaways:The transformative role of IoT in hospitality focuses on sustainability and energy efficiency.By integrating IoT solutions, hotels can significantly reduce energy consumption and operational costs.Smart environmental controls enhance guest experience through improved air quality and personalized lighting.IoT technologies allow for real-time monitoring, leading to predictive maintenance and reduced operational stress.Implementing IoT devices can result in substantial cost savings, improving the hotel's bottom line.Wireless IoT solutions minimize the disruption to existing infrastructure, making adoption easier for hotels. Links Referenced in This Episode:gainadvisors.combootcamp.magicgate.comskipkimpel.commagicgate.combubblynet.com How To Contact MeWebsite: https://SkipKimpel.com (all archived shows and show notes will be posted here)Website: https://magicgate.comInstagram:https://instagram.com/skipkimpelhttps://www.instagram.com/magicgatetech/X (Twitter):https://twitter.com/skipkimpelhttps://x.com/magicgatetechFacebook:https://www.facebook.com/skipkimpel1/https://www.facebook.com/magicgatetechLinkedIn:a href="https://www.linkedin.com/in/skipkimpel/"...

    33 min
  7. Navigating Digital Transformation with Ken Gavranovic

    JAN 21

    Navigating Digital Transformation with Ken Gavranovic

    Ken Gavranovic joins the podcast to discuss the transformative power of AI and digital tools in the hospitality industry. He highlights how many companies struggle with digital transformation due to a lack of clarity on outcomes and insufficient leadership commitment. Drawing from his extensive experience with iconic brands, Ken emphasizes that technology should enhance human connections rather than replace them. He introduces Product Genius, a tool designed to capture real-time guest feedback and streamline operations, which has proven to deliver impressive ROI for hospitality businesses. Throughout the conversation, he offers actionable insights for leaders looking to successfully navigate the complexities of AI-driven transformation while fostering a culture of continuous improvement. The conversation reveals a deep understanding of digital transformation, particularly concerning the hospitality industry. Gavranovic, whose extensive experience includes leadership roles at prestigious companies, discusses the pivotal role of AI in reshaping customer engagement and operational efficiency. He posits that the most successful transformations occur when organizations embrace innovation holistically, integrating technology with a focus on enhancing human interactions. This perspective is crucial in industries like hospitality, where guest experience is paramount. Gavranovic's insights underscore the need for leaders to recognize that technology is not merely a tool but a means to amplify human capabilities and create memorable experiences for guests. Takeaways:Transformation in companies requires not just technology adoption but also evolution of people and processes.AI can significantly enhance customer engagement in the hospitality industry by streamlining operations.Leaders must focus on clear outcomes rather than just activities when implementing digital transformation.Embracing change is challenging; leadership commitment is crucial for successful transformation initiatives.Start small with AI implementation by addressing specific, clear problems for immediate ROI.Fostering a culture that embraces technology will empower employees to enhance human connections. Links Referenced in This Episode:gainadvisors.combootcamp.magicgate.comproductgeniusguru.comhttps://www.linkedin.com/in/gavranovicskipkimpel.com

    29 min
  8. "AI Does Not Exist" with Brandon McRill, CEO of 5Out

    JAN 14

    "AI Does Not Exist" with Brandon McRill, CEO of 5Out

    Skip Kimpel welcomes Brandon McRrill, co-founder and CEO of 5Out, to delve into the transformative role of machine learning (ML) in the hospitality industry. As the conversation unfolds, McRrill shares his extensive background in the restaurant sector, which began at the tender age of 15. His journey through various prestigious establishments laid the groundwork for his current endeavor, where he aims to harness data to enhance operational efficiency in restaurants. A key theme of the discussion is the common misconception that artificial intelligence (AI) is synonymous with machine learning. McRrill argues that true AI, as depicted in films, does not yet exist in practical applications. Instead, what we see today is sophisticated programming that utilizes vast datasets to automate and simplify processes, ultimately benefiting restaurant operations. The dialogue shifts to practical applications of ML within the restaurant space. McRrill emphasizes the importance of predictive analytics in optimizing staffing, menu design, and inventory management. By leveraging data, restaurants can make informed decisions that not only improve profitability but also enhance the customer experience. Kimpel and McRrill dissect the challenges of integrating ML into existing systems, highlighting the need for user-friendly interfaces that allow operators to easily access and implement insights without getting bogged down in technical complexities. As they explore the future of hospitality technology, they stress the importance of delivering actionable outcomes rather than just insights, setting the stage for a new era of efficiency in the industry. Takeaways:The podcast explores the misconceptions surrounding AI and emphasizes that true AI does not yet exist as commonly portrayed.Brandon McRrill highlights the importance of machine learning as advanced programming, not independent thinking.Restaurants can leverage machine learning to optimize operations and enhance customer experiences through automation.The discussion includes the challenges of integrating machine learning into existing software platforms in the hospitality industry.Listeners are encouraged to evaluate AI solutions by focusing on the deliverables rather than the technical jargon.Brandon emphasizes the need for simplicity in technology to ensure that restaurant operators can easily implement and benefit from it. Links Referenced in This Episode:gainadvisors.combootcamp.magicgate.commagicgate.comskipkimpel.com How To Contact MeWebsite: https://SkipKimpel.com (all archived shows and show notes will be posted here)Website: https://magicgate.comInstagram:https://instagram.com/skipkimpelhttps://www.instagram.com/magicgatetech/X (Twitter):https://twitter.com/skipkimpelhttps://x.com/magicgatetechFacebook:a href="https://www.facebook.com/skipkimpel1/" rel="noopener...

    36 min
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5
out of 5
9 Ratings

About

Want to learn more about trending restaurant and hospitality technology? The “Tech Chef”, Skip Kimpel, will create your weekly menu and take you down the path of solutions out there to help you and your team members become more efficient and your company more profitable. Add in a healthy portion of interviews from industry leaders as well as vendor chats and you have a recipe for success. This fun, weekly show is not just for the tech professionals as there are plenty of valuable take-aways for all leadership roles and all verticals of your restaurant or hospitality operation. If you want to be more successful in this industry come hear what The Tech Chef has cooking. For more information, visit www.SkipKimpel.com or www.Magicgate.com This show is powered by Growth Advisors International Network - GAIN

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