DEALER TALK Herb Anderson

FREE TRIAL LINK: https://frikintech.com/about/partners/dealertalk/



In this SEASON FINALE episode of DEALER TALK, join hosts Herb and Charity as they welcome Tom Harsha, co-owner of FRIKINtech. They discuss the importance of creating a closer relationship between CUSTOMERS and DEALERS and the use of HIGH TECH PROGRAMS to achieve that!




Do you love DEALER TALK PODCAST?
If you can, please give us your support:
https://dealertalk.io/video/#






📞 Connect: Website: https://frikintech.com/about/love-car-dealers/



Tom Harsha: https://www.linkedin.com/in/tomharsha/






Vendor Partners:


👓 Foureyes.io - https://lps.foureyes.io/free-trial?feac=ALL6TT




🚙 FIXEDOPS DIGITAL - https://www.fixedopsdigital.com/online-marketing-solutions-for-your-fixed-operations-department/?utm_source=dtvms&utm_medium=referral&utm_campaign=partnership




🎥 Covideo - https://www.covideo.com/codirect/?utm_source=dealer-talk&utm_medium=referral&utm_campaign=auto




📞 Calldrip - https://www.calldrip.com/dtvms?hs_preview=xxAwWwPb-72725455961




📱 RunMyLease - https://www.runmylease.com/lead-generation-tools.html






⏰Highlights⏰:
00:00 Introduction.
07:00 This is Dealer's life.
13:00 Who are you Tom? What is FRIKINTech?
20:00 This is what we do.
33:40 How the customer behaves.
40:45 The Multi-Channel Approach.
48:00 Other things about FRIKINTech service.
01:00:00 How about Equity.
01:09:00 And the Next 5 years?




Subscribe to My Channel: YouTube:

/ @dealertalk






Follow the podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/dealer-talk/id1425674535?mt=2.



Send a voice message to the podcast: https://podcasters.spotify.com/pod/sh..



Support the podcast:
https://podcasters.spotify.com/pod/show/dealer-talk/support



SEO Keywords: car transportation, inventory management, automotive industry, efficient sales processes, technology in dealerships, interest rates, payment-driven cars, challenges in inventory management, Montway Auto Transport, automation portal, MAP, vehicle dispatch, electric vehicles, transportation logistics.









---

Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/message
Support this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support

In this episode of Dealer Talk, join hosts Herb and Charity as they welcome Jim Ziegler, the owner of Ziegler SuperSystems. They discuss the challenges dealerships face in inventory management and the future of the automotive industry.




Episode Highlights:
1. What is the deal with manufacturers in 2023?
2. What about the forecast after Q2?
3. The strategy to follow once units are back in stock. TRAIN YOUR SALES STAFF!
4. Even in these times, not all customers prefer buying cars online!
5. Never trust figures supplied by a vendor about the vendor! Do we still need TV publicity?
6. Always be part of the community; it is good business!
7. What can we expect next year?



📞 Connect:

LinkedIn: ⁠https://www.linkedin.com/in/jimzieglercsp/detail/contact-info/ ⁠

Websites:  

⁠https://www.zieglersupersystems.com/ ⁠

⁠https://www.zieglersupersystems.com/alphadawgblog/ ⁠

⁠https://www.facebook.com/InternetBattlePlan ⁠

Email: zieglerss@aol.com 

Twitter: ⁠JimZiegler





Vendor Partners:
👓 Foureyes.io - https://lps.foureyes.io/free-trial?feac=ALL6TT
🚙 FIXEDOPS DIGITAL - https://www.fixedopsdigital.com/online-marketing-solutions-for-your-fixed-operations-department/?utm_source=dtvms&utm_medium=referral&utm_campaign=partnership
🎥 Covideo - https://www.covideo.com/codirect/?utm_source=dealer-talk&utm_medium=referral&utm_campaign=auto
📞 Calldrip - https://www.calldrip.com/dtvms?hs_preview=xxAwWwPb-72725455961
📱 RunMyLease - https://www.runmylease.com/lead-generation-tools.html







⏰Highlights⏰:
00:00 Introduction
10:00 What is the deal with manufacturers in 2023?
20:00 The strategy to follow when units are back in stock. TRAIN YOUR SALES STAFF!
30:00 Even on these times, not all customers prefer buying cars online!
40:00 Never trust figures supplied by a vendor about the vendor! Do we still need TV publicity?
50:00 What can we expect next year?







Subscribe to My Channel: YouTube:
https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg



Follow the podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/dealer-talk/id1425674535?mt=2



Send a voice message to the podcast: https://podcasters.spotify.com/pod/sh...



Support the podcast:
https://podcasters.spotify.com/pod/show/dealer-talk/support



SEO Keywords: car transportation, inventory management, automotive industry, efficient sales processes, technology in dealerships, interest rates, payment-driven cars, challenges in inventory management, Montway Auto Transport, automation portal, MAP, vehicle dispatch, electric vehicles, transportation logistics.




---

Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/message
Support this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support

In this episode of Dealer Talk, join hosts Herb and Charity
as they welcome Mike Trudeau, the Executive VP of Business Development for
Montway Auto Transport. They discuss the challenges dealerships face in
inventory management and the future of the automotive industry and explore the advancements
in car transportation technology and the evolving automotive landscape. By
leveraging innovative technology like Montway Auto Transport's automation
portal, dealerships can streamline their car transportation processes and
overcome inventory challenges, ensuring efficient operations in an
ever-evolving automotive industry.



📞 Connect: Website: https://www.montway.com/



Vendor Partners:

👓 Foureyes.io - https://lps.foureyes.io/free-trial?feac=ALL6TT
🚙 FIXEDOPS DIGITAL - https://rb.gy/z9ujzp

🎥 Covideo - https://rb.gy/uflllw

📞 Calldrip - https://rb.gy/h0fwta

📱 RunMyLease - https://rb.gy/av9bvf

 

⏰ Highlights:

00:00 Introduction

21:21 Mike Trudeau: Streamlining Sales Processes

22:02 Mike's Background in the Automotive Industry

23:28 Challenges and Trends in Inventory Management

26:18 Insights on Electric Vehicles and Transportation

30:09 Montway Auto Transport's Automation Portal (MAP)

31:54 Simplifying Car Transportation with MAP

 

Subscribe to My Channel: YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

Follow the podcast on Apple Podcasts: https://itunes.apple.com/us/podcast/dealer-talk/id1425674535?mt=2

Send a voice message to the podcast: https://podcasters.spotify.com/pod/show/dealer-talk/message

Support the podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support



SEO Keywords: car transportation, inventory management,
automotive industry, efficient sales processes, technology in dealerships,
interest rates, payment-driven cars, challenges in inventory management,
Montway Auto Transport, automation portal, MAP, vehicle dispatch, electric
vehicles, transportation logistics.


---

Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/message
Support this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support

Speed to Sale: Time Kills Car Deals

 

Introduction:

Herb, Charity and Terry McSpadden have a great time recording Dealer
Talk's first-ever drunk episode (totally Charity's idea).

 

Join us for a hilarious conversation about how speed is everything in
sales. TKD: Time Kills Deals.

 

Episode Highlights:

 

*Importance of teamwork and collaboration within the dealership.

*Financial implications of Covid.

*Providing Information: FTC Guidelines and Customer Expectations

*Recognizing the significance of BDC agents offering comprehensive
information to customers.

*Striking a balance between control and accountability in setting
appointments and providing information.

 

Enhancing the customer experience in the automotive industry requires a
shift in mindset and a commitment to understanding and addressing customer
needs. By fostering teamwork, providing accurate information, reducing customer
anxiety, and creating memorable experiences, dealerships can differentiate
themselves and build long-lasting customer relationships.

 

Join us in our next episode as we continue to explore key topics and
trends shaping the automotive industry.

 

SEO Keywords: customer experience, automotive industry, salespeople, BDC
agents, FTC guidelines, information provision, customer expectations, managing
anxiety, warm transfers, dealership experience, personalized interactions,
customer-centric approach.

 

📞 Connect:

 

https://www.xdc.team/

 

Vendor
Partners

👓Foureyes.io

https://lps.foureyes.io/free-trial?feac=ALL6TT

🚙FIXEDOPS DIGITAL.

https://rb.gy/z9ujzp

🎥Covideo.

https://rb.gy/uflllw

📞Calldrip.

https://rb.gy/h0fwta

📱RunMyLease

https://rb.gy/av9bvf

 


⏰Highlights:
00:00 Introduction
8:00 Service Customer Satisfaction
23:40 Terry McSpadden
47:15 Sales PERSON
1:24:00 You Need a Car to Rob a Bank
2:05:00 It's All About Being Positivity
2:30:45 Next Five Years



Subscribe to My Channel:

https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

 

*************************************

Follow the podcast here: https://itunes.apple.com/us/podcast/dealer-talk/id1425674535?mt=2

*************************************


---

Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/message
Support this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support

In this episode of the podcast, Herb and Charity discuss their frustrations with the stigma surrounding the car industry and the need for better skills in sales. They emphasize the importance of understanding customers' needs and solving their problems effectively. The conversation highlights the shift in the car industry and the need for improved leadership and accountability. Herb argues that it's crucial to let customers express themselves fully before providing solutions. He believes in asking relevant questions to understand customers' needs and presenting suitable options. Both Herb and Charity emphasize that active listening and effective communication skills are essential in sales. 



Highlights: 

-Despite its positive aspects, the industry suffers from a negative reputation that deters people from pursuing it intentionally.

 -Even in 2023, some individuals within the industry perpetuate negative behaviors that contribute to the stigma.

 -Charity points out the lack of accountability among leaders in the car industry. Herb and Charity discuss the need for a shift in leadership practices to address this issue.

Keywords: automotive dealership, car sales, customer experience, salesmanship, selling, conversation, training, dealer, managers, senior salespeople, listening, finish sentences, customer conversations, problem-solving, communication skills, interview skills, personal development

 

Vendor Partners
👓Foureyes.iohttps://rb.gy/iuoo6n


🚙FIXEDOPS DIGITAL.

 https://rb.gy/z9ujzp

🎥Covideo.

 https://rb.gy/uflllw

 

📞Calldrip.

 https://rb.gy/h0fwta

 

📱RunMyLease.

 https://rb.gy/av9bvf



📞

Connect:

 LinkedIn:

https://www.linkedin.com/in/christian-charvet-858b25172/

Instagram:

https://automotivementorship.com/

Website:

https://automotivementorship.com/

 

⏰
Highlights: 

00:00 Introduction

 06:16 Is Sales Manipulation

 11:33 All Communication is Transactional

25:11 Guest: Christian Charvet

 53:47 Interviewing for Employee’s

 01:03:43 Next Five Years

 
Subscribe to My Channel:
https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

*************************************

Follow the podcast here:
https://itunes.apple.com/us/podcast/dealer-talk/id1425674535?mt=2

************************************

Send in a voice message:
https://podcasters.spotify.com/pod/show/dealer-talk/message

Support this podcast:
https://podcasters.spotify.com/pod/show/dealer-talk/support


---

Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/message
Support this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support

“So, there we are in Poland. No cellphone, we don’t know the language, and we just got robbed by an 80-year-old man.” -Herb Anderson

Check out Herb’s interview on the Steve Fucile Show. Together they discuss the importance of digital marketing in the auto industry and the need for dealerships to control their own narrative in order to gain customer trust. Social media is a cost-effective way to drive traffic to a dealership's website. Also, learn how Herb got robbed in Poland.

 

Connect with our friend Steve Fucile on his social media below.

 

Keywords: digital marketing, auto industry, customer trust, third-party sites, inventory management, social media, lead generation, branding, entertainment, education.



Vendor Partners


👓Foureyes.io

https://rb.gy/iuoo6n


🚙FIXEDOPS DIGITAL.

 https://rb.gy/z9ujzp


🎥Covideo.

 https://rb.gy/uflllw

 

📞Calldrip.

 https://rb.gy/h0fwta

 

📱RunMyLease.

 https://rb.gy/av9bvf



📞 Connect:

 

LinkedIn:

https://www.linkedin.com/in/stephen-fucile-8714b5168/


Instagram:

https://www.instagram.com/rebounded1/


Facebook:

https://www.facebook.com/stephen.fucile.5


Tik Tok:

https://www.tiktok.com/@thestevefucileshow/video/7194475371004316974

 


YouTube:

https://www.youtube.com/channel/UCa0BM3aFHJRk9dSE5zzNPEQ




⏰ Highlights:



00:00 Introduction



07:30 The American Dream Still Exists



20:00 And Then He Stole My Car!



28:00 Understanding Where the Issues Are



46:30 Motivation to Get Off the Couch



01:08:00 You Can’t Sell What You Don’t Have



01:23:00 The Growth of Business



Subscribe to My Channel:
https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber

*************************************

Follow the podcast here:
https://itunes.apple.com/us/podcast/dealer-talk/id1425674535?mt=2

************************************

Send in a voice message:
https://podcasters.spotify.com/pod/show/dealer-talk/message

Support this podcast:
https://podcasters.spotify.com/pod/show/dealer-talk/support




---

Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/message
Support this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support