Decoding Multifamily

Paul Marks and Suzanne Hopson
Decoding Multifamily

Welcome to DECODING MULTIFAMILY, a video podcast that explores different aspects of multifamily operations and takes a deep dive into the important topics that affect the apartment industry. Watch as co-hosts Suzanne Hopson, and Paul Marks, engage with multifamily thought leaders, rising multifamily superstars and apartment industry icons. Decoding is defined as the process of extracting meaningful and useful information…so watch closely as we begin…DECODING MULTIFAMILY.”

  1. 9月30日

    023 - Decoding Stephanie Gubiotti | Decoding Multifamily

    From Leasing to Leadership: Stephanie Gubiotti's Multifamily Journey & Technology Insights How does a Sunday leasing job evolve into a multifamily leadership role? Stephanie Gubiotti shares her career journey, the challenges she faced, and how PropTech is reshaping multifamily management. Tune in and get inspired! 🎙️ In this episode of Decoding Multifamily hosts Paul Marks and Suzanne Hopson sit down with Stephanie Gubiotti, a multifamily industry leader with a background that spans leasing, property management, and technology integration. Stephanie shares her story, from starting as a leasing associate to navigating affordable and market-rate properties, and eventually embracing the latest PropTech innovations. Stephanie offers her perspective on key industry changes, the evolving role of property management teams, and the importance of leaning into new technology while keeping a human touch in multifamily operations. She also provides insightful advice for rising leaders and discusses the impact of networking, mentorship, and the importance of mental wellness in building a successful career in multifamily. Ready to decode the secrets of multifamily success? If you enjoyed this episode, please like, share, and subscribe! Your support helps us bring more industry insights and inspiring stories. Visit  @MultifamilyMediaNetwork  to explore other podcasts and valuable blogs for multifamily professionals. Listen to our podcast on Spotify or Apple Podcasts.

    38 分钟
  2. 9月16日

    022 - Decoding Matthew Dooley | Decoding Multifamily

    Decoding Multifamily Leadership: Hospitality Insights, EOS, and Future Trends with Matthew Dooley Ready to transform your multifamily business? Join us as we discuss game-changing strategies - blending hospitality, PropTech, and EOS to elevate your leadership game. In this episode of Decoding Multifamily, powered by the Multifamily Media Network, we consider the evolving world of multifamily leadership with industry newcomer Matthew Dooley, Director of Operations at Sunrise Communities. Co-hosts Paul Marks and Suzanne Hobson explore with Matthew how the multifamily industry is adopting hospitality-driven customer service and technology innovations, such as EOS (Entrepreneurial Operating System), to deliver exceptional resident experiences. Learn how Matthew's 10+ years in hospitality with brands like Ritz-Carlton and Marriott have shaped his multifamily approach. We probe key topics such as improving curb appeal, centralization, and managing resident relationships in today's challenging market. Join us as we discuss: • The impact of hospitality principles on multifamily operations • The role of technology in enhancing customer experiences • Handling online reviews and building long-term resident loyalty • Critical challenges facing the industry, including interest rates and turnover Call to Action: Don't miss out! Like, subscribe, and hit the bell for more insider insights on multifamily leadership and proptech innovations. For more episodes, visit @MultifamilyMediaNetwork

    40 分钟
  3. 8月19日

    020 - Decoding Dave Holland - Decoding Multifamily

    Dave Holland's Journey from Maintenance to Multifamily Leadership | Decoding Multifamily Podcast Ever wondered how to rise through the ranks in the multifamily industry? Join us as Dave Holland, CPM, shares his incredible journey from maintenance to multifamily leadership, along with insights into property management, innovation, and the future of multifamily operations. Welcome to another episode of Decoding Multifamily, powered by the Multifamily Media Network. In this episode, hosts Paul Marks and Suzanne Hopson sit down with Dave Holland, CPM, to explore his dynamic career in the multifamily industry. Dave Holland, co-founder of Property Gauge and president of the IREM New York Capital Region Chapter, shares how he transitioned from maintenance roles to becoming a finalist for the 2024 IREM REME Award for CPM of the Year. With over eight years of experience, Dave discusses: * His innovative approach to property management and how Property Gauge is revolutionizing reporting and operations. * The challenges he faced while turning around a struggling portfolio and his strategies for maintaining high occupancy rates. * The importance of staying curious, embracing new technologies, and preparing for upcoming regulations in the industry. * His journey with IREM and the significance of continuous learning and mentorship in his career. If you're looking to understand the keys to success in multifamily or want to gain insights into the future of the industry, this episode is a must-watch! For more industry insights and to stay updated with the latest trends, visit MultifamilyMediaNetwork.com. Don’t forget to like, subscribe, and share this episode to inspire others in the multifamily community! Timestamps: 00:00 - Introduction to Decoding Multifamily and Guest Dave Holland 01:00 - Dave's Background and Journey in Multifamily 04:12 - How Dave Got into the Multifamily Industry 05:03 - The Role of Property Gauge in Multifamily Operations 06:45 - The Importance of Curiosity in Innovation 08:47 - Challenges Faced in Property Management 10:58 - Strategies for Overcoming Occupancy Challenges 14:19 - Motivating a Team to Achieve High Goals 18:52 - The Impact of Building Relationships with Assistance Agencies 22:05 - Upcoming Trends in Multifamily: AI, Automation, and Regulation 25:41 - Balancing Career, Family, and Volunteering 27:23 - The Importance of Mentorship and Continuous Learning 33:13 - Advice for Newcomers to the Multifamily Industry 36:09 - How to Connect with Dave Holland Enjoyed the episode? Make sure to like, comment, and subscribe for more expert insights from leaders in the multifamily industry. Visit MultifamilyMediaNetwork.com for additional resources and podcasts to fuel your multifamily journey!

    40 分钟
  4. 8月12日

    019 Decoding Karen Trueman

    Welcome to Decoding Multifamily! Karen Trueman from Legend Management Group's inspiring journey as she shares her unique path, challenges, and visionary insights into property management. Ready to transform your multifamily journey? Join Paul Marks and Suzanne Hopson in this exciting episode of Decoding Multifamily, where they sit down with the exceptional Karen Trueman. From her beginnings as a leasing consultant to becoming the Director of Talent Development and Brand Reputation at Legend Management Group, Karen’s story is a testament to passion and perseverance. Discover how she navigates industry challenges, leverages technology like AI for improved customer experiences, and champions employee development. Learn about Legend’s innovative internship and apprenticeship programs and how they're shaping the future of multifamily leadership. Karen shares her approach to balancing work and personal life, emphasizing the importance of self-care and authenticity. Get inspired by her commitment to creating a supportive, growth-oriented culture within Legend Management Group. If you enjoyed this episode, don't forget to like, subscribe, and hit the notification bell for more insightful discussions with multifamily leaders. Visit https://www.multifamilymedianetwork.com for more podcasts, blogs, and resources to elevate your multifamily career. Multifamily, PropTech, Leadership, Property Management, Karen Trueman, Legend Management Group, Employee Development, AI in Multifamily, Real Estate, Multifamily Trends, Multifamily Leadership, Career Pathing, Industry Insights, Talent Development, Training Programs, Internship, Apprenticeship #Multifamily #PropTech #Leadership #PropertyManagement #KarenTrueman #LegendManagement #EmployeeDevelopment #AIinMultifamily #RealEstate #MultifamilyTrends #MultifamilyLeadership #CareerPathing #IndustryInsights #TalentDevelopment #TrainingPrograms #Internship #Apprenticeship

    42 分钟
  5. 8月8日

    018 - Decoding Tracy Bowers - Decoding Multifamily

    Want to know the secrets behind running a successful multifamily business? Join us as Tracy Bowers shares her journey, insights, and strategies for thriving in the multifamily industry. Don't miss out on this episode packed with valuable lessons and tips. Welcome to Decoding Multifamily, powered by the Multifamily Media Network! We aim to inspire the next generation of multifamily leaders with industry icons' insights, trends, and success stories. In this episode, hosts Paul Marks and Suzanne Hopson sit down with Tracy Bowers, Managing Partner at Gallery Residential. Tracy shares her incredible journey from leasing apartments to leading a top-tier real estate firm. Discover how she navigates the challenges of the multifamily industry, embraces technology, and fosters a culture of excellence and hospitality. Tracy's journey in the multifamily industry Overcoming challenges and embracing technology The importance of customer experience and community building Innovative projects and initiatives, including the Artist in Residency program Strategies for attracting and retaining top talent Leadership insights and advice for aspiring leaders The future of Gallery Residential and their expansion plans For more industry insights and educational content, visit MultifamilyMediaNetwork.com. Timestamps: 00:01 - Introduction: Paul Marks and Suzanne Hopson 00:55 - Welcome Tracy Bowers 02:15 - Tracy's Journey into Multifamily 04:36 - Challenges and How to Handle Them 07:15 - Embracing Technology and Going Back to Basics 13:03 - Innovative Projects: Artist in Residency Program 21:00 - Gallery Residential’s Growth and Expansion 25:28 - Attracting and Retaining Top Talent 27:56 - Leadership Advice for Aspiring Leaders 30:42 - Favorite Podcasts and Books 35:45 - Tracy’s Personal Interests and Hobbies 36:50 - How to Connect with Gallery Residential If you enjoyed this episode, please like, comment, and subscribe to our channel for more insights and tips from industry experts. Share your favorite takeaways in the comments below and visit MultifamilyMediaNetwork.com for more podcasts, blogs, and educational content. multifamily industry, real estate, property management, multifamily marketing, customer experience, community building, leadership, hospitality, Gallery Residential, Tracy Bowers, Multifamily Media Network #MultifamilyIndustry #PropertyManagement #RealEstate #CustomerExperience #Leadership #GalleryResidential #MultifamilyMediaNetwork

    32 分钟

关于

Welcome to DECODING MULTIFAMILY, a video podcast that explores different aspects of multifamily operations and takes a deep dive into the important topics that affect the apartment industry. Watch as co-hosts Suzanne Hopson, and Paul Marks, engage with multifamily thought leaders, rising multifamily superstars and apartment industry icons. Decoding is defined as the process of extracting meaningful and useful information…so watch closely as we begin…DECODING MULTIFAMILY.”

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