Deming's Second Point and the New Philosophy

We're continuing our series on Dr. W. Edwards Deming's 14 Principles of Management with a conversation on Adopting the New Philosophy - Deming's second point. Amtech CEO Jay Patel joins us to talk about ways Amtech has transformed its processes with active leadership and collaboration, and how this attention is driving continuous improvements on quality and efficiency. Jay shares how the new philosophy may require a culture shift towards excellence and success, especially in modern manufacturing, as the definition of leadership continues to evolve. Plus, Jay talks about how the new philosophy intersects with the customer experience, their priorities, and how adopting the new philosophy may be harder than expected. Featuring Jay Patel