8 episodes

In the Digital Adoption Talks Microsoft MVP Rick McCutcheon invites relevant industry guest to a talk about Digital Adoption. It will be talks on the pains that companies encounter when taking on a digital adoption project as well as Tips & Trick

Digital Adoption Talks ClickLearn

    • Technology

In the Digital Adoption Talks Microsoft MVP Rick McCutcheon invites relevant industry guest to a talk about Digital Adoption. It will be talks on the pains that companies encounter when taking on a digital adoption project as well as Tips & Trick

    #8 - Essential User Adoption Tips for D365 w/Rachel Profitt

    #8 - Essential User Adoption Tips for D365 w/Rachel Profitt

    What is most crucial when starting a digital transformation? Get insight from Microsoft FastTrack Solutions Architect (and TED Talks speaker) Rachel Profitt. She helps customers deploy their environments, get things set up and get them running–and she is sharing her insights on digital adoption for F&O here. Stick around to the end, and you’ll get her 3 most important tips for starting your digital adoption journey off right.

    Psst: Profitt believes the most critical foundation for the digital transformation journey is for to customers make connections between technology and ISV solutions and then tie them to business goals. Stating plainly, “If you don’t start there, you’re never going to get to the end result you want.”

    • 31 min
    #7 - Power Trends for Power Apps -W/Kylie Kiser

    #7 - Power Trends for Power Apps -W/Kylie Kiser

    Flexibility is key in digital adoption for Power Apps.  Listen to find out why flexibility in teaching and learning is taking hold.  
    (Spoiler alert: It’s how to ensure employees know what they're doing and not getting bad information.) 
    As a solution architect at Hitachi Solutions, Kylie Kiser helps clients select tools and solutions and teaches them how to use them. In short, she empowers people to deliver good apps. 
    According to the business solutions MVP, learning platforms should be flexible while providing different formats for learning based on different learning styles.

    • 18 min
    #6 - Digital Adoption is Scalability - w/Daniel Garcia

    #6 - Digital Adoption is Scalability - w/Daniel Garcia

    How are software vendors offering globally scalable training solutions that address problems with documentation and training in rapid-release cycles?
     
    There’s a lot of new technology for people to learn. The tools are available now that support collaboration and communication. It’s possible to create and maintain everything, with minimal resources, while exponentially increasing the value for end users –according to guest Danny Garcia-Campos (VP Strategic Alliances, ClickLearn). He explains how to set up the foundation to transcend a transactional experience and form a collaborative revenue-plus model that is mutually beneficial.
     
    How do I best onboard my users?
    How do I increase their user performance?
    And how do I prevent churn to impact my revenue stream?

    • 16 min
    #5 - Forget about the technology w/JC Quintana

    #5 - Forget about the technology w/JC Quintana

    What’s the one phrase that frightens every partner the most?  
     
    CRM expert JC Quintana (Author & Chief Strategist CongruentX ) shares what scares partners every time–and reveals the real costs of learning through a technology interface. This is a fast-paced discussion on communications, learning, and CRM that delves into the role of the Microsoft partner in implementing technologies around communications and digital adoption. How do digital relationships affect sales organizations?

    • 21 min
    #4 - Training the way you knew it is dead w/ Louis Trahan

    #4 - Training the way you knew it is dead w/ Louis Trahan

    Virtual learning for software skills has seen a sharp uptick, with between 60-100% of existing virtual training predicted to stay that way. 

    Learning is changing and training the way you knew it is dead. Take a dive into the instructional & design side of learning development with Louis Trahan (CEO Learngistics). Get tips for creating virtual learning programs that are adapted for the future. Learn how to refactor programs for IT and the soft skills space. Clear the path for success by avoiding these common pitfalls of creating & delivering virtual learning experiences.  Most importantly, find out what’s almost always missing from instructors–and curriculum builders–skill sets and what kind of teams organizations need to put together to ensure outstanding virtual learning.

    • 26 min
    #3 - How to Achieve Digital Transformation in Sales w/Chuck Ingram

    #3 - How to Achieve Digital Transformation in Sales w/Chuck Ingram

    In this episode of Digital Adoption Talks we are joined by congruentX CEO Chuck Ingram to a talk about digitalisation and sales professionals. Chuck is an expert in aligning people and their technology.  

    Chuck, Rick, and Joachim get into the digitalisation of the sales process and how it can be an obstacle for organisations, their salespeople, and the way they are set up to sell.  

    Chuck will also tell why ghosting is not always ghosting in a non-linear sales process and lay out 3 ways to keep focus on the client instead of the project.  

    You will hear about what you can do to adapt to the digital buying process while leveraging the advantages of the professional sales team. And learn about how to support user adoption to drive effectiveness – especially for the not-so-tech-savvy salespeople in your organisation.

    • 20 min

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