B2B Commerce UnCut: The Unvarnished Truth About B2B eCommerce Oro Inc

In this episode, we welcome Kevin Pearson, eCommerce Project Manager, and Sean Cummings, Director of eCommerce, both of UFP Industries. This recording is from a panel at B2B Online, repurposed for this episode. Kevin and Sean discuss the journey of adopting digital commerce within UFP Industries, driven by the demands of major customers like Home Depot and Lowe's. They share insights on overcoming internal resistance, the importance of internal marketing, and the steps taken to implement a su...

In this episode, we’re joined by Giles Taylor, Founder, Owner, and President of Trans-Solutions, Inc., an expert in online marketing, supply chain and logistics. Giles accrued his experience from his maritime academy days to his leadership roles in various sectors. He offers an in-depth insight into the complexities and solutions in logistics and supply chain management.Key Takeaways:(03:51) Explanation of Transportation Management Software and its tiers.(05:19) Adoption trends of TMS, ...

In this episode, we’re joined by Simon Rakosi, CEO and Co-Founder of Butterfly.ai. Simon delves into the pivotal role of managerial relationships in employee engagement and turnover and the impact of AI and automation on the workforce and supply chain management.Key Takeaways:(02:08) Butterfly AI’s focus on real-time workforce insights.(04:40) Human flexibility is a necessity in automation.(06:35) Automation’s impact on onboarding costs and time.(07:09) Butterfly AI improves client productivi...

In this episode, we explore the world of B2B digital transformation with Andy Wagner, Executive Director of AAXIS. Andy shares novel insights on leveraging digital commerce platforms for operational efficiency, enhancing customer service and empowering sales teams in the B2B sector.Key Takeaways:(05:49) The role of efficient online platforms in cost-saving and operational efficiency.(06:21) Essential tools for increasing eCommerce platform benefits.(09:16) How CRM and commerce integration ben...

In today’s episode, we’re joined by Mark Brohan, Senior Vice President of B2B and Market Research at Digital Commerce 360. Mark shares his insights into the evolution of B2B eCommerce, emphasizing the importance of digital transformation and the role of omnichannel strategies in meeting buyer expectations.Key Takeaways:(02:38) The role of journalistic researchers in tracking eCommerce trends.(03:15) Evolving trends in B2B eCommerce with digital transformation.(05:20) The lengthy and detailed ...

On today’s episode, we’re joined by Kevin Creese, Director of eCommerce at Wastequip, the leading North American manufacturer of waste handling equipment.He’s here to talk about his experiences building solutions to better manage data for internal use via analytics.Topics covered include:- Kevin’s background at Wastequip and what the company does.- His decision to implement Wastequip as a digital commerce channel.- Benefits and challenges of digitization.- The potential for generative AI to s...