Do your Homework with Matthew Brauer of Hawksoft The Scratch Agency Podcast

Welcome to Episode 53 of The Scratch Agency Podcast! In this insightful conversation, we sit down with the industry expert Matthew Brauer to delve deep into the world of insurance agencies and Agency Management Systems (AMS). With time stamps for your convenience, we cover a variety of topics that are essential for anyone in the insurance business.



🕒 (00:00) - Insurance industry origins and AMS ad strategies

🕒 (03:55) - AMS for scratch agents in the insurance industry

🕒 (08:20) - Choosing the right agency management system

🕒 (12:27) - Choosing the right management system for an insurance agency

🕒 (18:03) - Agency management systems and CRM integration

🕒 (22:37) - CRM and AMS integration for insurance agencies

🕒 (27:15) - Software updates and customer service

🕒 (32:01)- Company culture and service at Hawksoft

🕒 (35:42) - Building a successful digital marketing agency with core values