DRI Comp Conversations: Episode 3

Injury to Insight: The Future of AI In Workers Compensation with Michael Milstein

This week, Ryan Hathcock of Chartwell Law, www.chartwelllaw.com, and Steve Armstrong of Armstrong and Peake PLLC, www.armstrongpeake.com, are joined by Michael Milstein of Downey & Lenkov to discuss the growth of Artificial Intelligence in the handling of workers’ compensation claims. Michael takes a dive into the use of AI by insurers and claims professionals and how the data obtained through AI can assist attorneys in better predicting the outcome of claims including the claim value and potential fraud. Michael discusses the uses and the state of AI in workers’ compensation currently, with an eye toward the future of AI for insurers and attorneys. There are also serious risks that must be considered when personal information is involved in data collection and when attorneys choose to rely on AI without checking for its accuracy. You can find Michael on LinkedIn at https://www.linkedin.com/in/michael-milstein-741a9a58/ at his firm’s website www.dl-firm.com.


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