Driving DE&I Change: Effective Strategies in Hospitality Leadership

Explore the transformative power of diversity, equity, and inclusion (DE&I) within the hospitality industry. In this episode, Pamela Williams, Senior Director of Training at Krystal Restaurants, and Marshell Richards, Director of Franchise Field Operations at Zaxby's, discuss the importance of authentic leadership, the benefits of diverse perspectives, and the role of inclusive practices in creating a thriving workplace culture. Learn about actionable strategies and initiatives that have successfully fostered more equitable and inclusive environments, driving both employee satisfaction and business success.