The State of Retention Marketing

E9: Building Data Pipelines before GTMs for Day-0 Retention Wins!

Uncover Junglee Games’ data obsession, introduction of a neutral party to make business decisions & many other reasons why retention at gaming companies is an industry-first example today.

  • (01:05) - Bharat’s Journey So Far
  • (05:24) - Maturity of Marketing Automation at Junglee Games 5 Years On
  • (11:21) - Obsession With Data & How It Pays Off
  • (15:45) - Why Are Other Industries Not This Data Obsessive?
  • (21:39) - People Pods for Collective Wins & Learnings
  • (30:13) - Do’s & Don’ts While Managing Fragments of Data
  • (38:25) - Evolution of Consumer Ecosystems & Product Companies
  • (44:26) - Real Estate Battles vs Personalized App Experiences
  • (49:59) - How Would Bharat Change the Past?
  • (57:10) - Hiring the Right People And Message to Them
  • (01:02:16) - High Demand, Low Supply, and Boosting Growth and Retention
  • (01:09:55) - How Retention Can Become Interesting Again
  • (01:13:25) - Interventions in Automation, Personalization, and Segmentation
  • (01:23:51) - Shifting to User-Triggered Interventions for Customization
  • (01:28:28) - Regular Journey Reprioritization for Value Addition